worst company ever. do not buy anything. bought a remote control and its not working. emailed them 5 times no respond back. called them the guy says no english. email. i emailed again no respond. fraud
Je suis contre l'achat sur internet. Mais quand on ne trouve pas en magasins.... Pourtant, il me fallait une commande à distance. J'ai donc commandé sur VAT Remonte Control World. Et j'ai été agréablement surpris de recevoir la commande 5 jours apres. Je ne commanderais pas sur internet si possible. Mais là, je retiens cette entreprise au cas ou je dois commander une autre Télécommande. Merci VAT
Ein Erlebnis bei diesen Händler zu kaufen, schneller Versand, Funktion in Ordnung. Die Kommunikation super, es hat einfach alles gepasst.
Communication rapide, prix compétitifs, vaste choix. A conseiller.
Remot control hat meinen Miniauftrag über 15.40 Euro genau so abgearbeitet wie einen größeren Auftrag, d.h. Info über Zahlung seingang, Paket ist abgeholt etc. Das finde ich richtig richtig nett !! LG Hanno Jartwig aus Berlin
The people at Remote Control World are extremely professional. I live in the UK but have bought several "name brand" factory original, remote controls from them over the years; remotes that are very difficult to find in the UK, and if you do find them, are at an outrageous, inflated price. Remote Control World, in the Czech Republic, is an honest reliable and professional company. I personally recommend them.
good information, excellent product and a perfect result. highly recommend this company.
Excellent communication with the staff, 10/10 Works perfect for my Sony MEX-BT5000
I ordered a replacement remote control for a Livarno LED ceiling light on 15/1/2025. This cost me £12.50 plus £6.10 postage - a total of £18.60 When it arrived, it did not work. After tests which indicated it was sending IR signals OK but may have been incorrectly programmed, we agreed I should send it back. I was told I would be refunded the £3.25 cost of sending the remote control back. I eventually received notification of a refund of £12.50, but this did not cover what I have paid; £6.50 delivery and £3.25 to return. So for a total of £21.85 minus the £12.50 refund, ie £9.35, I have nothing to show for this transaction. I have contacted Remote Control World about this on several occasions - ideally I would just like a remote control that works as advertised, but I am now being ignored.
Edited 18/02: upgraded to 5 stars. The company got back in touch with me and offered to send me the correct control that I had ordered. As an apology they also offered to send an original LG control instead of the copy version that I had ordered. Waiting for it to arrive but glad a solution was found. Thank you. 17/02: I ordered a remote for my dad’s LG tv. The remote I was sent was not the control that I ordered and was for a different model. When I emailed customer service to resolve the issue they initially suggested some things to try which I did but they did not work. I then emailed again to request the exact remote that I ordered to be sent to me or else to give me a full refund. I have not heard anything back from them since.
Excellent seller. Replacement remote control for my Arcam CD 37 arrived in pristine condition and fast!! I would not hesitate t order from Remote Control World in the future... Many thanks.
J'ai commandé une télécommande originale SAMSUNG BN59-01242A et je reçois une télécommande SAMSUNG BN59-01298D peut-être compatible mais différente et qui vaut 10€ de moins sur Amazon. Rien n'est indiqué dans la description et je n'ai pas été averti. Le support me dit qu'ils ont raison et me propose de la renvoyer en République Tchèque à mes frais bien sûr... Plus jamais!
Mi hanno spedito un telecomando che non funzionava. Mi hanno dato indicazioni per riprogrammarlo ma non si riusciva a riprogrammare. Mi hanno spedito un telecomando sostitutivo senza costi aggiuntivi perfettamente funzionante. Molto affidabili
Amazing service fixed my remote which I thought the fire was no good anymore. But this company saved the day !!Highly recommended and amazing value .
Ordered a replacement remote for my cd player, it arrived promptly and in good condition. In use straight away ,functioning better than the original, giving access to functions that were not there before. No hesitation in recommending this company.
Très bonne expérience. J'ai demandé sur une même télécommande de paramétrer un ampli hifi et un lecteur CD de marque assez rare (Rega et Project) et ça fonctionne parfaitement. Bravo et merci
I am completely satisfied about the quality and the fast delivery of the two Remote Controls I ordered. Most of all I appreciate the professional help to get my Coolstream RC working correctly. For the future VAT Electronic will be my first address to contact for any needs or problems regarding RC`s.
Ich habe sehr gute Erfahrungen gemacht mit dieser Firma.Ich hatte eine kleine unverständlichkeit mit der Adresse, da ich aus Deutschland versendet habe. Daraufhin hat mich Adam kontaktiert, großes Lob geht an den sehr netten Herren! Alles hat funktioniert und meine Fernbedienung reagiert wieder. Mit freundlichen Grüßen Patrick
VAT hat es geschafft, die Fernbedienung wieder funktionsfähig zu machen und auch Anweisungen zum Synchronisieren per Video geliefert. Vielen Dank aus Berlin! 💕
Francisco Afonso
Feb 23,2025Fast shipping and excelent customer support. I would recommend.