Quick delivery and great communication. Very pleased with product and company
Prompte Lieferung, funktioniert anstandslos
The remote control that was initially sent did not work properly on one component. The employee immediately took this very seriously. The communication about this was great (friendly, constructive and extremely constructive). Together we looked for solutions. Eventually a new (slightly different) programmed remote control was sent that is perfect. Never experienced such good (customer) service. Completely satisfied with the way things went!
Leider funktionierten 2 gelieferte Fernbedienungen nicht. Dann wurden auch noch die Versandkosten nicht erstattet. Geht gar nicht. Wenn der Artikel nicht funktioniert, will ich auch die Versandkosten erstattet haben. PayPal hat es dann geregelt. Auf den Rücksendekosten blieb ich leider sitzen. Schade......
I had a great experience with the company. The remote control looks great and once I read the instructions it has worked well. The company was very patient with me during the chat. They were very responsive.
high quality product, excellent coustomer support !!!
I ordered a remote control for my LG T.V. It was delivered within a week to Greece in a very well package. Many thanks to Helena who assisted me to the appropriate model. She was very kind and helpful. I give this e-shop a five star because they know their job and they deliver fast which is very important.
hurtig levering og som bestilt, anbefalelsesværdig
Great Customer Service and great value
Dank Trust Pilot meldete sich VAT Elektronic bei mir und hat die Reklamation zu meiner Zufriedenheit erledigt. Habe mein Geld plus Unkosten erstattet bekommen. Nun kann man auch 5 Sterne geben.
Au top, telecommande de remplacement pour son jbl 5.1 qui a 20 ans, parfaite. Merci beaucoup
You are the best company I met in network.
Bought a remote does not work cannot get a hold of the company been trying a couple months can't get a hold of them terrible all there good is taking your money and leaving you with junk
Ordered remote controllers (for television) twice. Both went smoothly. The controllers arrived without any damage, works perfectly. Totaly satisfied. Thank you.
Fragen werden persönlich beantwortet, man kümmert sich auch im Problemfall, Ware auf dem Versandweg verschwunden, sofort um Lösung. Danke und gerne wieder.
Bought a replacement magic remote control with voice control & on screen pointer from RCW for my 2016 LG Smart TV after LG uk refused to send me one as I live in Northern Ireland. This company is based in the Czech Republic & for obvious reasons the control was slightly more costly but it is an original LG control and just needed paired to my TV to work perfectly. It was delivered by UPS within a few days. From start to finish I found that RCW couldn't have been more helpful and I have no hesitation in recommending them for any IT enquiries. You can read my Trustpilot review of LG uk as well if you wish.
Livraison rapide et produit conforme 👍
It was good that the company managed to mend the Remote Control. It took longer than expected (two and a half weeks) but otherwise everything was done very efficiently and competently. A new battery was fitted and no customs charge was encountered....
Excellent produit et excellent service Merci
John Larsen
Feb 10,2025Fair price, quick delivery