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As one of the UK's leading suppliers to the lettings industry, we only deliver the highest quality tried and tested products and services.
Reviews 647
Craig B
Feb 06,2018Have been using Rent4Sure for a few years now and they have always given the best service possible, top to bottom. Quick service and any problems we have are also always quickly addressed.
caroline newman
Feb 05,2018Very efficient, highly responsive and a firm belief that the client, whoever they are, are important to them. Products are great, support is excellent, highly recommend.
Angela
Feb 05,2018Excellent referencing company. Very swift service, and should there be a query it is always dealt with as quick as possible. Would have no hesitation in recommendation.
Kim Teague
Feb 05,2018Toomey Estate Agents have been using Rent4Sure for approximately 6 months now and have been very satisfied with the service. Especially the service from Lee who is always available to help.
James Kimmitt
Feb 05,2018Always very helpful.
Matas Jonys
Feb 01,2018The process was fine and fast. The unacceptable part was the fact that they shared my private information with third parties - I got a call from a third party agent about Broadband & Sky TV service a day later stating that Rent4sure requested the call. At best, Rent4sure sandwiched the agreement somewhere in the reference form just to meet the legal requirements, but I cannot remember giving the agreement for it (which in itself is incredibly shady considering this is a referencing form meant to provide references, not to sign up for further marketing) Email from rent4sure: "If your reference is successful Home Telecom will contact you within 48 hours. This is a no obligation service but if you prefer not to be contacted please email sales{at}rent4sure.co.uk." Follow up email from Home Telecom: "We sent this email to you because your email was supplied to us by Rent4sure when you opted-in on your contract." So make up your mind, did I opt-in or did I not opt-out? And I have to email to opt-out? Seriously, how far behind the times is the company? Wasn't an easy "Press here to opt-out" already an industry standard or is it just another way to decrease the rate of opt-outs? Considering that the tenants actually pay for the referencing service, it's quite unacceptable that they try to double-dip in such a way. Either way, would prefer any other service that doesn't share my personal information (email, phone number and name) ...
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Jan 24,2018Review ‘Rent4Sure’ Definitely one of the most stressful experiences of my life, so far. My LA assured me before we were reference checked that his company mainly focuses on credit checks, employment status and current living situation. This was a joint tenancy arrangement between my sister and I, so I really didn’t think there was going to be an issue as we both have good credit history etc. That paired with the fact that we both earn a good salary, so affordability from our perspective shouldn’t be an issue for the LA. However, despite the checks from Rent4Sure taking well over 8 days to complete they decided to decline my application. When I asked for clarification on this I was just told to refer back to the LA. The LA informed me that they failed me on an alleged late rental payment to my current landlord. This information was based on a bank statement back in July 2017 at the beginning of my tenancy with the current landlady. I paid on that particular date with instruction from the landlady, and decided to set up a standing order for the 10th of every month from then on. So in their eyes it’s inconsistent I admit, but instead of assuming it was a late payment they should have requested evidence to support my circumstance. Instead of contacting me for an explanation, Rent4Sure just thought it was best to report this to the LA, who thought it was just as ridiculous, and fail me on that basis. I tried to contact them to change their minds but they weren’t budging. It definitely felt like a “Computer says no” situation. So with all this in mind my sister believed her application would be declined as she earns slightly less than I do and she hasn’t uploaded any supporting documents. But to our surprise, she passed! I guess for a company like this they have a very basic criteria to check off, but if you give them anything extra they’ll find something to flag up to the LA to justify their purpose I suppose. Stats to meet and all that! Despite having a squeaky clean credit score, a good reference from my landlady and a high income, I now need to apply a guarantor to my application. I’ve never needed one before this and I’ve rented privately for years. Rent4Sure are conducting this check as well so this will be fun. This whole process with Rent4Sure has been a complete nightmare. Despite the extra documents (Which weren't mandatory) I provided in the hope it would speed things up, it just opened myself up for scrutiny to which there are no appeal procedures. The only thing I can take away from all this is that from now on I will take extra care about what I give to referencing companies, and try to avoid agents who use this one in particular.
Conor
Jan 17,2018Always very helpful to me and all my colleagues.
TLC Sales & Lettings
Jan 17,2018Extremely happy with the service Rent4sure provide. I don't know what we would do without them since we started using their service nearly 6 years ago. We would definitely recommend them.
Sarah Johnston
Jan 17,2018Rent4sure process references very quickly as well as rent guarantee insurance. Every member of the team is able to help with a query, they are helpful and quick to respond. Highly recommend
Andrea
Jan 17,2018Excellent service, highly recommend Rent4Sure, products and customer service fantastic. Very easy to use website and online forms.
Steve Stewart
Jan 17,2018Been using Rent4Sure for many years now, and are very happy with the service.
Antonio
Jan 17,2018Reliable and efficient! One of the best-referencing company we've ever come across
Sonia Cracknell
Jan 17,2018Everything I expect from a company is delivered by Rent4sure. The importance of communication is always at the forefront of this company, which is essential to us. Rent4sure are thorough, efficient, fast, friendly, easy to deal with and reasonably priced for an excellent service. I can always speak to someone which is brilliant and i have never had trouble getting through to a real person at the end of the telephone. Great Company.
Stephen Palfrey
Jan 17,2018Great customer service, speedy references and detailed reports. Would highly recommend!
Edward Crutchley
Jan 17,2018Always fast, helpful friendly and efficient, and easy to contact.
Julie Fox Stretton Joinery Construction Ltd
Jan 17,2018Quick efficient service, good communication, reasonable costs, very happy with the service we have received over the last few years
Francesca Elizabeth Martin
Jan 16,2018Great work from Rent4Sure References always back in good time!
BW J-ch
Jan 10,2018rent4sure is a joke, i wait more that 1 month. I pay more than 150 poud by person and thay take every information from me. They can't found any information. i must send them everthing its a joke. Whay i must pay this many! I can the same informationgive for my agency by free! VERY BAD !!
Hayley Stansbury
Feb 08,2018Website is user friendly and staff are always on hand to offer help advice.