UK's largest broker Retirement Line is the UK’s largest annuity and pension income broker
Free quoteIt costs nothing to see how much more income we could secure for you. Leading providersCompare quotes from the UK's leading annuity providers. Best annuity ratesGet more retirement income thanks to our preferential rates. More choiceAs well as conventional and enhanced annuities we also offer fixed term annuities. Simple and straightforwardJust use our free Retirement Income Calculator - without obligation.
So easy to do helpful people to deal with answered any questions I had made the whole process eady
The company did everything for me. Made the process very simple. George Gilbert and Tino Muchirahondo kept me updated every step of the way. Highly recommend the company.
Daniel and Terry made the experience of going through the pension pot decision very comfortable. There experience shown through out the process.
Great service, all questions are answered fast and everybody is so friendly and helpful.
I cannot recommend this company enough. I only needed a small annuity but they were happy to do this, gave me all the information I needed to choose and then took over communicating with my (awful) pension provider. Thank you Will and Calum for all your help.
My tax free lump sum arrived in my account today earlier than I was expecting. From the initial stages discussing options with William through to the transfer process with Mollie this was a clearly explained, no pressure professional and efficient process that I can highly recommend.
Calum and Rick were fantastic again, this case was complicated and delayed by the pension holder but their persistence, expertise and communication got the job done.
Thank you Amy Rogers and Ed Starling for all your help and support. You provided exceptional customer services when offering advice and sorting out my pension for me.
They are extremely helpful, friendly and make everything so easy. They explain everything very well and nothing is too much trouble. Ben Payne and Tom Handley were both so good, polite and friendly and were extremely knowledgeable.
Very professional service
When setting up my annuity I was helped every step of the way by George, Tino & Mandy at Retirement Line. All of whom were very knowledgeable, helpful and easy to talk to.
Retirement Line played a key role in helping me to buy an annuity under the Open Market Option using DC funds from multiple pension schemes and administrators, which is a far more painful & stressful task than it should be. Those on the broking desk who helped me to select the annuity features that I wanted and an annuity provider were good, however that is a comparatively straightforward process - the real challenge starts once the pension administrators come into the picture. The stand-out member of the team was Mandy in the administration department who was exceptional & worked tirelessly on the slow & painful operational process of herding the pension administrators to make the purchase happen. She got the transaction over the line, keeping me aware of progress throughout, answering my questions & spotting & resolving the numerous problems that arose without ever losing focus.
My first contact was with George Gilbert, who started the process of helping me to transfer my pension to a new provider. He was so helpful and very patient with me when I had to keep asking him questions or clarification on anything. I was then passed to Amy Rogers who was my Customer Relationship Consultant. Amy kept me regularly updated throughout the process of the pension transfer, taking away the stress and worry. She did as much of the form filling as she could, making sure I understood each part of the process. George and Amy were both super helpful.
Very helpful discussion of my options with Retirement Line’s adviser Thomas Handley that enabled me to negotiate the rather confusing instructions from Capita, who were handling my company’s pensions and decide on a satisfactory investment of my AVCs. And then good follow-up from the Customer Relationship Consultant, Andrew Rist, who kept Capita on their toes until the money was actually disbursed and ensured I was kept informed at all stages.
An excellent service from start to finish. Dan Milton supported me by explaining my options and timelines. I was kept updated on the process on a regular basis by Jamar Dobson and everything was processed quicker than expected. We’ll done to the both of you, you are a credit to the company
Comprehensive professional and friendly assistance in converting my work pension into an annuity, especially from Tom Handley, who was very patient explaining all the options to make an informed decision to suit my needs.
Sam and Terry guided me through the process in a very professional manner. My queries were answered promptly and updated and necessary documentation provided via email and post in a timely manner. I was very impressed by the level of service provided. I can highly recommend Retirement Line and special mention to Terry and Sam.
My first contact was with Jordan Clarke he guided me through the pension process, which was a daunting experience for me personally and laid out my options which was a great help, this enabled me to chose the right annuity specific for me, i was well pleased. Ben Payne Customer Relationship Consultant kept me informed of the progress of my pension on every stage through to completion by email, i am a very happy bunney, overall the Company was first class in every detail from web page to execution.
I initially checked the reviews on here for Retirement Line, all were very positive so decided to enquire about an annuity, Thomas replied back with various quotes and I received a very comprehensive pack in the post, I wasn't too clear on some of the options available to me but Thomas took a lot of time to clarify these. Nothing was too much trouble. With all my queries sorted, I started the transfer process. Mollie then took over and kept me fully updated with weekly emails on how the process was going. I was advised that the whole process would possibly take 6-8 weeks, but to my surprise, Mollie dropped me an email one evening saying all was complete one month virtually to the day! Great service all around from Thomas and Mollie at Retirement Line. I cannot recommend this team highly enough. Great work! I would certainly recommend them to anybody looking for pension assistance, and I got a much higher pension amount than if I had tried to go through the process myself.
Sally Powell
Jan 03,2025A daunting task made easy by Tom and Terry. Their expertise was second to none! Everything was fully explained and all completed calmly and professionally. Thank you guys, good result and happy outcome.