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RG Law

4.5 (867 Reviews)

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We have been awarded the Law Firm of the Year by the Central England Prestige Awards, which is a testament to our commitment to providing our customers with the highest level of legal advice and support.

Whether you are seeking legal assistance in purchasing a new residential or commercial property or require help with probate or a will, our legal experts are here to guide you through the process. Our conveyancing team is committed to employing all necessary measures to ensure you obtain the keys to your dream home. Whether you are a first-time homebuyer or a seasoned mover, our conveyancing team is dedicated to pulling out all the stops to get you into your new home. If you are interested in a newly constructed property, our specialist new build team is also available to work with you, and they are dedicated to meeting strict 28-day exchange deadlines.

Our Wills and Probate department offers a range of services to help you with your legacy planning, whether it be estate planning, a will, lasting power of attorney, trusts, inheritance tax planning, or probate. Our team is dedicated to guiding you through the process, providing you with various options to help you make an informed decision.

Our firm provides our customers with the legal service they want in the way they want, and we are always listening to how we can improve. Visit our website and find out more.

Reviews 867

4.5

Out of 5.0

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David
Jul 19,2024

RG Law have helped me buy and sell numerous properties and have always managed the process smoothly, professionally and swiftly.

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FMC
Jul 18,2024

Excellent communications and speedy, reliable service.

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Burak Y.
Jul 18,2024

We started our journey with them as they were signed to our case 5 years ago when we bought our new house that we are selling now. We thought that they might have all the related documents and familiar to issues in our development as they already helped many other homes here. However; If you like to work a solicitor: - never updates you what is going on, what is needed, what are barriers...etc. - have no anticipation on matter in your new life (all arrangement including school places) - contact only via emails (not reachable via phone) - No due date perception - needs your chase, especially on immediate actions (chasing search companies, management companies, council, buyer's solicitor, estate agent...etc) - have no time for your case or no due diligence, no ownership / accountability of your case - always pushes you back and keeps all the stakeholders in the process in stress - tells about the company policies, doesn't interest your customer satisfaction and to not proceed legal procedures while you give written confirmation about taking risks - doesn't care when you complain about their ways of working and forces you to literally beg for your urgencies then, please work with RG Law. You'll definitely enjoy. for months. We now regret! The only thing we hear is 12 weeks average on exchange of contracts. Average means: including long chains and first buyers. Does that makes sense to give average timing to a case which there is no chain, first buyers and new built house including? and after then, we see that they will definitely do every delays to prove their 12 weeks commitment. The process could have been done 2 weeks ago but we are still begging them to complete this painful exchange of contract. As a seller, i and our state agent unlocked more barriers than them! Our buyers have done amazing job to complete all their documents on time. Our developers changed their contracts to get rid off small amendments on plans and guarantee it with a written documents. Everything but everything has been done for them to proceed but they still don't care! At the end of all mental situations, they gave me a call and still ask me to be constructive (even i had a huge temper and stress about related to frustration that they made) to not write me comments here instead of getting this issue done urgently by doing "all" they can! then, "My experience" service (their customer team) got in contact; i phoned them, wrote them, chatted them via their site. At the end no response. They will reply my these comments with "write to my experience" but i already did!!! I am wondering what they will say more than "sorry, apologies, we understand your frustration, we will investigate it...etc". Your sorry doesn't sort out your client's problem. please bear this in your mind! I "love" their customer satisfaction approach. I have a huge doubt about their "Customer first" approach or "People life-centric" way of business. They totally think about financials, not your life arrangements, not your health, not your stress level....etc. I wish we would check the market and worked with somebody else. I strongly advise you to be away!

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peter Riley
Jul 16,2024

Having instructed RG Law, York to act on my behalf during a recent house sale, I’m loath to recommend them. Totally underwhelming response time on both emails & phone along with messages. Made a stressful situation so much worse, luckily my sale agent kept me informed. Felt that I was a nuisance when calling & throughout the whole sale period, additionally, when requested information on the bill statement, it was ignored totally. There’s definitely no personal touch or feel to the service I received from them. Avoid.

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Hammed Odusami
Jul 15,2024

I recently had the pleasure of working with RG Law for my mortgage application process, and I cannot recommend them highly enough. From start to finish, the entire experience was seamless and stress-free, thanks in large part to my amazing solicitor, Chloe. Chloe's professionalism, attention to detail, and clear communication made a world of difference throughout the process. She was always available to answer my questions and provided timely updates, ensuring that I was informed every step of the way. Her expertise and dedication were evident, and I felt confident knowing that she was handling my case. It's rare to find a solicitor who combines efficiency with such a high level of personal care and commitment. Chloe and the team at RG Law exceeded my expectations, making what could have been a daunting process incredibly smooth. Thank you, Chloe and RG Law, for your exceptional service. You have certainly earned a five-star rating from me!

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Bobby Padda
Jul 14,2024

I am extremely grateful to Akshaye and Vivian at RG Law in completing the sale of my home. Throughout the process, they kept me updated on the progress. They were always available to answer any questions that I had. I really can't thank them enough. I highly recommend their professional services.

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Neal Phillips
Jul 12,2024

Brilliant service

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DANIEL STARMER
Jul 12,2024

Sara and Holly handled the conveyancing of our new build property. They were both fantastic. Kept me informed of all developments and responded promptly to my questions. I could not fault them.

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Mandy Howell
Jul 09,2024

Extremely happy with RG Law. Megan looked after our case, she was assisted by Vivian. It was very easy to reach either of them. They were always professional, helpful, reliable and I wouldn't have any hesitation in recommending them. Would 100% use them again.

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Hb
Jul 09,2024

RG Law were great through the whole process and Amy Edwards done great soliciting work.

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Amanda
Jul 06,2024

Professional, friendly and efficient service from R.G. Law who we partnered with on the purchase of our flat. Olivia Lyall was a good communicator, prompt and helpful, guiding through the process.

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Richard Clifton
Jul 06,2024

Rg law were simply brilliant’ always kept updated with how things were progressing’ always replied to emails or phoned me to keep me updated Rianna was brilliant’ We will use them again without hesitation

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Richard
Jul 02,2024

RG Law have requested we give a review of their performance, hoping that they have given a 5* service however, we feel that they were well short of achieving such a rating. Firstly, it probably worth explaining that I have many years’ experience of dealing with property leases, predominantly commercial, but also our existing property is leasehold, so we came into this purchase with some existing knowledge of the law and issues that can arise on Leaseholds. Let’s start with the positives; the completion of the property went through on the date and timescales we were looking for, and the process for transferring monies was secure and satisfactory, responses to communications were generally speedy although not necessarily answering all the points raised. When looking to buy the property we were informed that RG Law had already dealt with a number of Clients on the same site, so our expectations was that RG law would have a clear understanding of the Lease and other associated issues, this was not the case. Rather than listing all the issues, we will highlight the main areas that arose. RG Law issue a Property Report to the Client: This report was not up to date; it spoke about non payment of rents - these were legally abolished on new properties in 2022. There was one specific comment regarding the impact of non payment of service charges, this was such a serious issue that it nearly caused us to walk away from the deal, RG Law ended up apologising for their incorrect advice. Five pages of the report regurgitates items from the Lease and adds no value, RG Law provide little explanation or clarification on the Lease itself. RG Law issued a Report Confirmation Form: This requires the Client to sign off against a number of items to confirm they are satisfied that they have received the relevant details. Question 8 asks the Client to sign that they have understood the report dealing with the Building Safety Act - on asking, I was told this was not relevant and didn’t need signing, so why was it in the Document? Our view is that RG Law use a process which they have not kept up to date. The documentation isn’t totally appropriate to the transaction, and that they don’t appear to be able to offer advice on particular issues, just responding instead to questions. We had to raise too many questions to get clarifications, many of which would have been unnecessary if RG Law had been sharper at their job. Buying a property is always a stressful process, unfortunately on this occasion it was made more so by the poor level of service provided by RG Law.

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Sarah Mcknight
Jul 02,2024

Everyone was extremely helpful and all went through without a hiccup. Despite the team facing some testing times they never faulted in offering an excellent customer service! To be recommended!

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Susiedoo
Jun 29,2024

What made our experience so great was Yewande Owoola who was an absolute dream to work with. Efficient, helpful, polite, informative, and always responding to calls and emails quickly. She actually answered her phone in a positive friendly approachable way, which has not been my experience in the past with Conveyancers. This puchase that went through yesterday was an absolute breeze and so stressless. I have bought and sold a lot of properties in my life and this was the best experience I have ever had of dealing with a conveyancer. Thank you Yewande you for a 5***** experience.

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Sophie westrup
Jun 29,2024

RG law recently represented us on the purchase of our property. The team were very friendly and efficient, meaning we could complete on our purchase in just under 2 months. Not always the easiest to get hold off but this didn’t slow things down so overall not a big issue. Would recommend.

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Karen
Jun 28,2024

I came back to RG Law as a returning client. Several years ago they handled my property purchase and I returned to them to handle my remortgage because they’ve always provided me with a professional, efficient and high quality service. Rheanne handled my remortgage matter which was extremely time sensitive. Not only did she go above and beyond to complete my matter within a very tight time frame, she was extremely professional, knowledgeable and friendly. Anytime I had a question she made herself available to promptly answer it and did so in a way I could understand. The fact that she was able to complete my remortgage on time was nothing but miraculous and I can’t say enough good words about her! I highly recommend RG Law to anyone who is looking for legal assistance and I highly recommend Rheanne! 5 out of five stars.

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Oluwakayode Ogunwole
Jun 28,2024

My wife and I recently had the pleasure of working with RG Law for our house purchase, and we couldn't be happier with the experience. From start to finish, their team was professional, responsive, and incredibly knowledgeable. The process of buying a home can be daunting, but RG Law made it seamless. They kept us informed at every stage, promptly answering all our questions and addressing any concerns we had. Their attention to detail and dedication to ensuring everything was handled correctly gave us immense peace of mind. Special thanks to Yewande Owoola, who went above and beyond to make sure everything was in order. Their expertise and friendly approach made the entire experience stress-free and enjoyable. I highly recommend RG Law to anyone in need of conveyancing services. Their exceptional service and commitment to their clients are truly commendable. Thank you, RG Law, for helping us achieve our dream of owning a home!

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Anca Maftei
Jun 28,2024

We were guided by the company well and they were prompt in helping. I think that our lawyer navigated a more delicate issue in the house acquisition gracefully and she was explaining the process as best as she could along the way. She was really replying very quickly to emails, we were grateful for that because the whole process was stressful for us and with many situation along the way that she supported us with and explained everything to us. The process was handled well and carefully and we would be happy to work together again in the future.

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Nathan
Jun 27,2024

A fantastic, professional company. Quick to respond, always proactive at all times. We have had a less than straightforward purchase and renting of our property, but we were supported at every hurdle. A special thankyou to Mr Rakib Uddin, who is a superstar. I wouldn't hesitate to recommend, and will be using again.

02082699901 [email protected]

20-22 Station Road, 5th Floor Roxby House, DA15 6ED, Kent, GB

http://www.rglaw.co.uk

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