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Rinkit

Hosted by David Simmons

4.5 (749 Reviews)

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Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50

Reviews 749

4.5

Out of 5.0

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Sherry Amushan
Jan 19,2024

I ordered a champagne saucer set of 6. 1 arrived broken so I emailed them. I had a response within minutes & was sent a replacement glass free of charge the next day. Such good customer service!

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Andy Robertson
Jan 19,2024

We ordered glasses for our wedding, they very quickly and when we identified an missing piece from the order it was delivered the next day, after a very helpful interaction with customer services

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Ashlee
Jan 17,2024

Ordered twice. Very quick, good quality & good value. Definitely order again

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Mr EB
Jan 17,2024

Made an order at around 4pm of their lovely products and it arrived the next day (super fast dispatch and delivery) Part of my order was missing, but rectified after an email, that was responded to within 15 minutes. The rest of the order arrived the next day and it is incredible value for money and quality. Thank you

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Aislin Scott
Jan 17,2024

I ordered a butter dish from Rinkit and it sadly arrived broken. I emailed them, and was responded to within mere minutes. Evangeline was so helpful and arranged to have a replacement sent out straight away. Excellent customer service with a first class attitude. I'll definitely be purchasing from them again.

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Chlo x
Jan 16,2024

I found this website when searching for vintage drawer knobs. My order came and the knobs looked exactly as expected. One was missing, but customer services sent me out a replacement the same day! 10/10 would order again.

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Joe Vidales
Jan 15,2024

Great service and products, as a Kitchen aficionado I really like the quality of the Jars. For sure this would first batch of many.

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Sue Buxton
Jan 14,2024

What a fantastic company. Great from start to finish. Purchased a bread bin Sunday 7th Jan and it was delivered 9th January (very quick delivery). Unfortunately it had a small imperfection and after sending an email and picture regarding the problem, I had a reply almost straight away. They were sending out another bread bin and did not want the first one returned. It’s a shame that other companies don’t have this kind of customer care. I certainly wouldn’t hesitate to order from this Company again. Thank you Rinkit.

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Christopher Carroll
Jan 14,2024

I ordered some drinking glasses from Rinkit. I ordered them to be sent to an incorrect address. My fault entirely. By the time I realised this - the same day - they had been sent out - which says a lot of positive things about their speed of delivery. Rinkit - Jenya specifically - contacted Evri and she arranged for them to be returned and sent on to me. Meanwhile the glasses are brilliant in every sense, good value, service was brilliant and I am delighted. I shall certainly use Rinkit in future, when I can.

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Fran
Jan 14,2024

Excellent customer service. Responded quickly to messages and issues were resolved immediately. Very helpful and professional replies. Product was very good quality and reasonably priced.

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A Macmillan
Jan 13,2024

I ordered some picture mounts in a variety of sizes and was very pleased with the quality of them. One arrived in the wrong size so I emailed to let them know and received an email back straightaway dealing with the issue in a very efficient manner. I will definitely order from here again.

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LW
Jan 12,2024

Great customer service! My order went missing in the post. Before I had even got in contact with rinkit, they contacted me to ask if I wanted a refund or replacement. Great customer service from Jenya.

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Adebayo Ade-Ojo
Jan 12,2024

Great service… Within 24 hours, they sent another foldable table after I sent an email with picture evidence that the foldable table I bought initially was chipped at the side. I will recommend you purchase stuff on Rinkit. Quick delivery and exceptional service.

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Edward Mann
Jan 12,2024

Received wonderful marble place setting and coasters for Christmas.Unfortunately a slight crack on the corner resulted in it breaking off. Contacted Rinkit by e-mail, replied immediately, requested order no. and photo which I duly sent. Next e-mail saying replacement was on its way, no charge did not want the damaged one back. Brilliant product, will enjoy using for many years. Will definately use them again. Larger companies take note, its the after sales service that makes you use the company again.

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Steven Beale
Jan 10,2024

What a service, prompt and so well packed, unfortunately one glass was faulty, an email to the company, with photo, and today as my reply email said replacement is in its home, what a service and what a company glad I going you. Steven Beale

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Alison Clark
Jan 09,2024

I ordered 6 cups/saucers through Amazon and have been very impressed with the service! They arrived ahead of the due date. One cup had a broken handle, so I emailed Rinket directly who have immediately dispatched a replacement cup! Great customer service and lovely cups/saucers. I bought them for my in laws and they love the pattern/style! I would definitely order again! Thanks Rinkit ☺️

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Cheryl Stephenson
Jan 09,2024

Ordered items from Rinkit, all arrived promptly. Unfortunately one of the glasses had broke in transit. Immediately emailed Rinkit and received a prompt reply the following day. To my delight they arranged a replacement free of charge and no need to return the other items! Fantastic customer service and beautiful glass wear! 10/10

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Amrit
Jan 09,2024

Great product and customer service

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Grace Leszczynski
Jan 08,2024

Item delivered smashed to pieces and Rinkit, have replaced right away. Thanks Lauren for sorting it all. Really appreciate it

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David
Jan 08,2024

Ordered wine glasses. One arrived chipped - no idea how as I have never received anything so carefully packed. One simple email and a replacement was on its way. Great quality product, excellent customer service.

01903 726077 [email protected]

Rinkit Ltd, Unit 8 Chalker Way, OX16 4XD, Banbury, GB

http://rinkit.com

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