To leave a review you need to be logged in
Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50
Reviews 749
Karen
Jan 14,2025Great products. Very quick delivery & excellent customer service.
Mrs Gillian Coe
Jan 14,2025Excellent price and delivery. Unfortunately the item was scratched. I received a reply to my email straight away and another was sent out. Which I received the day after. Absolutely excellent service. Thank you
Chris Fallone
Jan 14,2025First class experience and quality goods. Received my order promptly and as advertised. There was delivery damage to part of the order but the problem was quickly and easily resolved with one email to customer service. Would happily order again and wholeheartedly recommend.
Mel
Jan 12,2025I order three sets of 6 glasses each. One glass from two of the sets arrived broken (not Rinkit's fault - it was the courier), but it still made the point of buying them useless. Rinkit replaced the entire set without hesitation and I wasn't required to send the original ones back, so I have some bonus spares when another gets broken. Thank you, Rinkit. First class service.
Arif Mansoor
Jan 12,2025Superb service. Sent in a new picture frame within 24 hours when the one sent earlier was found faulty.
Georgie
Jan 12,2025Ordered a mirror on there and delivery was very quick, arrived the next day. However the mirror unfortunately arrived with some faults. I emailed support and they replied same day and told me they would send me a replacement free of charge. Overall good experience. They sell legit items and customer service is great.
S. HerrIng
Jan 11,2025I ordered a bin through Debenhams, when it arrived it was badly damaged though the box was unmarked. There was no returns documentation. I have repeatedly emailed them to request return information and refund over the past weeks but none of them have been replied to.
Carole Kelly
Jan 10,2025A really nice firm, honest, courteous and helpful. Products are great and reasonably priced- the best prices I've found. One of my products- some glasses were broken in transit and I was refunded immediately. This is a firm you can trust.
cheryl
Jan 09,2025Love the Nicola Spring double wick soy candles. No more black smoke! Long lasting & smell divine. Wide selection of fragrances to choose from. Free next day delivery too! My recent order of 8 arrived with one of the candles glass holders smashed. Immediate response from Rinkit & a replacement despatched. Excellent service.
Sarah Hibbert
Jan 09,2025Ordered an enamel plate from Rinkit, as great value. Item promptly arrived within one working day. The enamel plate had a couple of chips to the rim. Informed their customer service team, who reassured a replacement would be sent, and to not worry about sending the defective plate back. Would certainly consider purchasing goods from Rinkit in the future, given they are more cost effective than the larger brands, like John Lewis and Dunelm, for similar items.
Margaret’s daughter
Jan 08,2025I recently ordered 3 glass chopping boards. Delivered next day. Unfortunately the packaging was damaged and open. One of the 3 items was damaged but not sufficiently to warrant return. I emailed customer services to advise on poor packaging to prevent the same thing happen in again. I was pleasantly surprised when I was contacted with a few hours to say a replacement was on its way. This company seem to have excellent customer service and I would highly recommend and will certainly use again.
Karren Romero
Jan 07,2025I ordered glasses and plates from Rinkit for a dinner party I was hosting. Unfortunately, some of the items arrived broken, which I understand, can happen with fragile goods during transit. However, I was incredibly impressed with Rinkit’s customer service team. They were prompt in responding to my concerns and very helpful throughout the process. Replacements were sent quickly, ensuring I had everything I needed for my event. I’m very happy with Rinkit’s service and will definitely be buying from them again. Highly recommend!
customer
Jan 07,2025Fast delivery,but goods were faulty…..but customer service were superb….straight through on phone, resolution(refund) agreed and done…. Would use rinkit again without any concern
Hristina Deneva
Jan 07,2025I have been a customer of Rinkit for years, and they never fail to impress. Their customer service is outstanding—whenever I need to contact them, they are always helpful, reliable, and quick to respond. Their prices are unbeatable, and their delivery is incredibly fast, which makes the entire shopping experience smooth and stress-free. The serveware and glassware I’ve ordered have always been of excellent quality, and I’ve been extremely satisfied with every purchase. Rinkit truly stands out from the competition, and I cannot recommend them highly enough. They’re unmatched in every way!
Katarzyna Dzwonek
Jan 06,2025I ordered a set of 6 champagne glasses. One of them was broken. I have sent an email and got a response in 10 minutes ! They sent a new one and it was delivered the next day. Mistakes happens and that's fine, but very rarely you get such a great customer service. Thank you. I will definitely buy something from you again. Kat
TT
Jan 05,2025Dreadful. Broken item. Asked for refund as it was for Christmas and sending something new would be too late. They (mysteriously) said they *had* to send a new one and I was then to refuse delivery to get the refund. The new item has yet to arrive and they are now changing the story. Not sure this is actually more than someone dodgy selling out of their shed. Avoid. Addition: In reply to the comment below. As above, this ‘replacement’ never materialised and then you tried to wriggle out of refunding me. Until I made a fuss. Not a good way to treat customers. We should’nt have to send multiple emails just to get what is due to us.
customer
Jan 05,2025I ordered 6 new glasses for our Xmas dinner. Everi delivered our parcel 2 days before Xmas day, unfortunately 3 of the 6 glasses arrived broken into many pieces. A quick e mail to Rinkit and a reply within 5 minutes from Nadine and by 1pm next day 3 replacement glasses arrived. Looked great on the table at Xmas Dinner. Great service, just need to review the internal packaging given the way they get thrown about by the couriers.
De
Jan 04,2025Did not receive next day delivery had to chase company as instructed but courier to do made contact replacement parcel was sent and received 3 days later but Insufficient proper packaging meant that all items smashed on arrival and had to be taken back by courier company who asked me to check as many people have this issue made contact again and was told another replacement and refund would be sent for the inconvenience and then was emailed the next day to say sorry and ignore their previous email extremely poor customer service and had taken 2 weeks to just get a sorry and refund that I never asked for just felt like they couldn’t be bothered to fulfil the order properly
Diana Dennison
Jan 04,2025Ordered 12 glasses & they arrived next day, on New Year's Eve, which was very impressive! Unfortunately one glass was damaged but an email to Rinkit got an immediate response & a replacement is being sent. Very satisfied with the purchase.
Rinkit Ltd, Unit 8 Chalker Way, OX16 4XD, Banbury, GB
http://rinkit.com
S Jones
Jan 17,2025Ordered 12 mugs and 12 glasses for business use and they arrived promptly. Unfortunately one glass was broken so I reported it to their customer service team and a replacement was sent without any fuss and arrived the next day! Excellent and very responsive customer service, thank you!