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Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50
Reviews 749
Courtney Bell
Dec 31,2023Excellent customer service Part of my order unfortunately was damaged, I contacted them and got an immediate response and a replacement being sent no questions asked! Brilliant service, thank you 🤩
Ruth
Dec 29,2023Excellent customer service. We ordered some beer glasses as a present but one was broken when they were delivered on the 27th December. Informed the company and someone responded immediately to say they'd replace the glass. The replacement arrived today, 29th December. We didn't expect such a quick response over the Christmas period. We'll definitely use this company again.
Susan
Dec 29,2023Well where do I begin? I ordered a metal bread bin from Rinkit which arrived just in time for Christmas Eve, but unfortunately it was badly damaged, but I needed a bread bin for Christmas so didn’t return it as no time. I spoke to customer services (Laura) who was absolutely amazing, so prompt with her responses, professional, friendly and offered me a part refund and to keep the bin rather than having the hassle of sending it back, refund received within a few hours which I was very impressed about! Then today 28/12/23 I received a brand new (undamaged) bread bin which I wasn’t expecting at all! In my opinion, customer service is everything absolutely key to running a successful business (my husband and I are business owners) and understand the importance of top grade customer service. I am so impressed with Rinkit from easy ordering, quick delivery and fabulous customer service. I would highly recommend this company 😊
Darren Brown
Dec 28,2023Hi I ordered 3 glass jars from rinkit they arrived damaged received a first class service got 3 replacement ones sent out first class ordered 3 more as I was very happy with the customer satisfaction A+++++
Elizabeth Brown
Dec 27,2023I ordered a pack of 6 glasses and one of the items was damaged. The box was well packaged so must have happened in transit. I e-mailed the company and received a response within the hour. They are sending me a replacement and don’t need to return the damaged item. Great and quick response , will definitely order again.
George Jordan
Dec 27,2023I ordered a Milk Jug early in December and was pleasantly surprised at the speed of service, the only problem being that the wrong item was sent. I got in contact and the response was almost immediate, the lady couldn't have been more apologetic and the correct item was dispatched, again at lightning speed. I could not have asked for a better service, they were excellent and I will certainly order from Rinkit again.
Penny Cunningham
Dec 27,2023I purchased a set of rather nice clay tumblers from Rinkit at the start of December, but when they arrived one was broken, so I contacted them and they offered to send a replacement straight away. Unfortunately it didn’t arrive! I contacted them again today Boxing Day, not expecting to get a reply for a day or two! They replied immediately, looked into the matter and are sending a replacement. Excellent service. Will use again. Many thanks.
WM
Dec 26,2023Customer service is 1st class. Responded today within an hour of sending an email on bank holiday regarding a broken slate serving plate to say they would send a replacement out. I find their products very reasonably priced too.
Lesley Mottram
Dec 26,2023I purchased tableware and didn’t check it thoroughly until Christmas Day when l found two items damaged. I emailed the company on Boxing Day and received an immediate response which l didn’t expect. They apologised and are sending me replacements. You can’t ask more than that! Excellent service and will recommend and use again.
Tommy Chong
Dec 25,2023Bought a box of six beer glasses, one of which was broken . The box had clearly been dropped or mishandled when shipping by Evri. Emailed Rinkit and got a response 10 minutes later and within 24 hours a replacement had arrived on 23rd December. Very happy as was a Christmas present for a nephew and busy time of year for postal services. Exemplary service, well-done. Would definitely buy from these guys again.
Y. Hash
Dec 25,2023Customer service with my first order went above and beyond my expectations. I ordered close to Christmas so I didn't expect my order to arrive. It arrived on the 24th. An item was missing, so I emailed customer service requesting them to sort it out at their earliest convenience as I know staff may be off. They immediately replied and have despatched the missing item! I will definitely be shopping with them in the future. I can not recommend more!
tinydramaqueen
Dec 24,2023Bought four fab sundae glasses but one arrived chipped. Emailed this company and, surprisingly, had an instant reply. They kindly offered to send a replacement without me having to return the original. Two replacements arrived, in perfect condition, and in time for Christmas Day lunch! I am SO impressed by this company and their fantastic customer service. Can't recommend them highly enough. Fabulous.
Nina Sharp
Dec 24,2023Saw a delightful Christmas tea set on TikTok and ordered through Amazon Arrived promptly as cute as I thought it would be and we love it. Customer service brilliant as we had a leaky teapot Emailed Renkit and matter was resolved quickly and easily with a new one. Now enjoying our lovely teaser Thank you
Stirling Campbell
Dec 23,2023Ordered some glassware from Rinkit which arrived earlier than promised which was a bonus. Unfortunately one of the glasses was broken on arrival. This seemed to be due to courier issues based on the state of the shipping container. I informed Rinkit, and they have immediately sorted a replacement. No arguments, no fuss, no panic. How refreshing, some companies talk about good service, others deliver. Well done and thank you. I will be using Rinkit again.
Lina Davitt
Dec 22,2023Excellent service and speedy replacement of a broken jar.
Claire Newman
Dec 21,2023Ordered 8 folding chairs, very quick delivery. I had an issue with 1 chair which was quickly resolved with new chair sent with no problems. Would defiantly use this company again as they have some lovely bits at great prices.
PAUL SNELL
Dec 21,2023Customer service were really very helpful and very prompt to respond to my messaged - great service!
Alison
Dec 21,2023Beautiful enamel bowls. Really good quality. One was damaged in transit and was replaced straight away. Would definitely recommend this company.
Kat
Dec 21,2023Sent wrong item, completely different shape, size and colour to what I ordered. Customer services assured me they would send the correct product. They then sent me the exact same WRONG product a 2nd time. Shambolic business, worth avoiding.
Rinkit Ltd, Unit 8 Chalker Way, OX16 4XD, Banbury, GB
http://rinkit.com
Kerry-Lynn Giraud
Dec 31,2023Excellent customer service. I emailed them and an actual person replied and solved my issue straight away. Delivery was also super speedy!