Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50
This is my second time purchasing from Rinkit. Whilst I will applaud their careful packaging and speedy delivery, the customer service I’ve received with this order is well below par. I initially received my order but there were items missing, so contacted them and they resent the missing items. Received the replacements today and one of the items was missing again! Contacted them, and apparently they are now out of stock of the item. No prior warning of this, or note included in the parcel to explain. Contacted them again, they apologised but did not offer a refund - just a suggestion for an alternative item. If I hadn’t have made the effort to get in touch, they would have easy money in their back pocket. Disgraceful.
Great service from the start, very quick delivery and after sales are great, sorted problem with ease. All in all great company to deal with.
I placed an order for shadow box frames and I was surprised with the quick postage. I am also happy with how neatly and well packaged my order is. The quality of the frames is good too, money well spent. Thank you Rinkit! I will definitely repurchase and I highly recommend this store.
Recently placed an order and one of my items had been missed out. I sent an email around 4pm and instantly had a reply to apologise and another would be sent out immediately. The item arrived the very next day, I couldn’t believe it! First class service, thank you!
Excellent service I will definitely recommend this company they sorted my problem quickly
Fast delivery! Value for money, quality goods with a very good level of communication and customer focus. Will definitely buy again from Rinkit.
Fantastic experience from placing the order to receiving it and dealing with the customer service team. Mathilde was great. We’ll definitely order again from Rinkit.
Made my first order on the 8th Feb and was delighted when the order was shipped so quickly. In preparation I got rid of all our cups to replace them with the new glassware and purchased some other bits and pieces for our home. Unfortunately the parcel was left on my front door step on a road (easy access to everyone) I haven't got a private or gated front porch and as a result by the time I managed to get home my parcel was gone. I tried contacting DPD who told me I need to contact Rinkit, I contacted Rinkit and absolutely no response. Horrible first experience and the customer service is clearly appalling once you've made payment. I'm now waiting to try and dispute this with my bank in the hopes I atleast get my money back. I wouldn't use this company again.
Great customer service & great product- picture frames
first time ordering from Rinkit. Prices good. Ordered on Sunday were delivered on Monday. Fabulous service. Its a shame that they use Evri for delivery. The boxes my orders came in were battered. luckily nothing broken. Will def use again
My first time using this company, and what a great experience, delivery was first rate, quick and efficient. Unfortunately one item was damaged, I contacted Rinkit and they responded immediately with a resolution that suited us both. They have left me a very happy customer! Thank you Rinkit, I will be shopping with you again.
Very helpful and prompt customer services when my delivery was delayed by the courier service. They sent another product out very quickly and responded to my query promptly, lovely product too, Turkish towels. Thank you
I received my order today and it arrived safe and sound. I would like to thank the entire Rinkit team for their help and support. Customer service at the highest level 👍 I'll definitely come back for more orders. Thank you very much 🙏🏻 Mariana
Great products at a fab price. Fantastic customer service, really helpful. Would recommend them and definitely order again.
I’m very happy with service,fast delivery and quick solving problems Lovely people at sale department Thanks again
My first order with Rinkit, fast delivery service. Unfortunately an item was listed wasn't in the box. Emailed them, they replied swiftly even thou it was Sunday. Item is been sent out today. Thank you .
Fantastic site with great products, reasonably priced & fabulous customer service.
Great products, great service, fast delivery. One of the jars arrived broken and were replaced within 2 days
As a first-time customer I really appreciated Rinkit’s customer service which is absolutely first-class. They dealt with a problem with my order quickly and efficiently. Outstanding and very much appreciated.
Luca Marina
Feb 27,2024I am verry happy about their products. They are amazing and quality. Thank you so much