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Rinkit

Hosted by David Simmons

4.5 (749 Reviews)

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Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more. Free shipping on orders over £50

Reviews 749

4.5

Out of 5.0

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Judy Brown
Oct 26,2024

ordered a set of 6 slate placemats, 2 were damaged, I emailed them and withing a couple of hours they got back to me, saying they would be sending replacements asap

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Charlotte Lane
Oct 25,2024

This site is such good value, it made me pretty dubious about buying from here. However, I have now made three orders over the last year, all have been brilliant, from basic wine glasses to some great stone wear mugs. Also, the delivery is very fast, my last order came in less than 24hours.

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Helen
Oct 24,2024

I have had several orders which have all arrived the next day. My latest order did not arrive on the designated day and the DPD tracking did not help me to work out where it was so I contacted customer service. I received a reply and an apology within an hour (even though it was not their fault) and was offered either a refund or resending of the order. I am so impressed with the customer service from this company which is a breath of fresh air in comparison to other companies I have dealt with. Please do not hesitate to order from them.

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Lynne Shellam
Oct 23,2024

I ordered laundry and washing tablet canisters from Rinkit. It was a fast delivery, only a few days after I placed the order, which was great. However, one of the canisters was severely damaged, looked like it had been squashed by something heavy, the delivery box was ripped and bashed up. I contacted Rinkit the same day and sent photos of the damaged item. They were very apologetic, bearing in mind this was the couriers fault through lack of care!! Rinkit said there was no need to return the damaged items and they would replace them if I wanted. I agreed for replacements and they have arrived today! Literally the next day. This is excellent customer service. Thank you to Evangeline and the team. I would recommend this company 👌

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Brandon Tobias
Oct 23,2024

Great service with the original order and then when the product broke they sent a replacement straight away

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Dan Brock
Oct 22,2024

Unfortunately frame I ordered was damaged during delivery. Within minutes of emailing, a new one is being dispatched. Fantastic customer service.

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Sue
Oct 22,2024

Placed an order Sunday morning & delighted to receive my plates Monday. The order process was simple & the DPD tracking spot on. Great customer service & will be ordering some glassware for Christmas. Recommend this company 100% :)

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Ali C
Oct 21,2024

A great company to order from, any problems from courier companies get rectified by the friendly customer service team immediately. A really good selection of items, I return time and time again.

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Carl
Oct 20,2024

Excellent company. I ordered some pint glasses on a Sunday afternoon and they were delivered the next morning. Quicker than Amazon. Great quality glasses and prices were very good too.

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Cat Donaghy
Oct 19,2024

Fantastic company! Products are of an excellent standard and very fast shipping. A part of my order didn't arrive, I contacted the company and replacements were sent the next day without any issue. Amazing! Highly recommend 👌

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Bette
Oct 17,2024

I ordered some glassware from Rinkit last Monday. It was delivered the next day, but one glass was broken. When I contacted the company to request a replacement, they replied immediately and a new glass was delivered the next day. I'm impressed not only with the quality of the products but the excellent service I've received.

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D.VR
Oct 16,2024

Rinkit are an actual gem! I ordered quite a few items from the shop and most of them were glass. I was really nervous but the Rinkit team sent it out next day. Unfortunately, DPD tossed the package onto my doorstep despite the parcels being marked FRAGILE. How I managed to only escape with 3 broken items I’ll never know. But Rinkit were fantastic. They were responsive, apologetic (even though this was not their fault) and actually the products were well packaged but went out of their way to send me a spare. The email communication was lovely and it’s nice to deal with a caring company that have fantastic products. Extra thank you to Evangeline! I’m already rushing to make my next order with this team.

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Amir Rasul
Oct 16,2024

Bought a set of dinner plates, bowls and cups - some of the most pretty crockery ive seen. Had abit of a mishap with the delivery where a couple of pieces arrived repeatedly broken (twice). However, the Rinkit team were on it quick as a flash sending out replacements the same or next day. If it werent for this mishap i wouldve given them the full 5 stars they deserve. It would be amiss of me not to suggest they dont take another look at their packaging. However, Excellent customer service experience overall. If only the world over could be a little more like Rinkit.

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Sandra Holmes
Oct 15,2024

Excellent! Delivery was next day . Had a small issue it was sorted immediately. I recommend them will use them again ! Worried initially as not heard of them but they are so good .

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Rebecca Owens
Oct 15,2024

Have used them a few times. Great products at good prices. My last order 3 of the 6 plates I’d ordered had got chipped in transit. Emailed rinkit and got an email back immediately and within 5 minutes replacement plates were sent out. Excellent service.

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HB
Oct 15,2024

Excellent customer service. The courier lost the parcel and a new one was dispatched and delivered the same day I contacted customer service (a Saturday). The product is also lovely.

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karen said hamdi
Oct 15,2024

Bought some lovely soap dispensers and was very impressed by the speedy response to a problem with postage and item arriving damaged. Customer service was fantastic and I will definitely order from this company again.

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Helen Bond
Oct 15,2024

Wasn’t sure what to expect as first time using Rinkit, but it had all that I required in one place, couldn’t believe how quick all items arrived and even with a missing item from the order they were straight onto and sent out the missing items, brillant will certainly use again and recommend to others,

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Mr Michael Greenup
Oct 14,2024

Wow Sat having a pint on Sunday lunchtime as you do and my manager said we need some new glasses for the bar. Ok I found Rinkit online. Sourced what I wanted , placed the order at a very competitive price and a low delivery charge and to my surprise Monday morning around 11.00 am they arrived. Quality product for the price and super fast delivery. Can’t recommend them enough.

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Rob
Oct 13,2024

Excellent item and excellent communication. My thanks to Ben for his prompt attention.

01903 726077 [email protected]

Rinkit Ltd, Unit 8 Chalker Way, OX16 4XD, Banbury, GB

http://rinkit.com

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