Rhode Island Student Loan Authority (RISLA) is a non-profit quasi-state authority that has been providing lower-cost higher education financing solutions since 1981 and free college planning services since 1998. Also provided by RISLA is RIScholarships.org, a free online scholarship search tool to help match students with local scholarships. Additionally, RISLA also offers the Knowledge for College Scholarship, which awards 50 students $2,000 each to help pay for college expenses. For students trying to reduce their interest rates on existing student loans, RISLA also offers low-cost student loan refinancing options. RISLA is with you every step of your college journey, walking you through the college planning process, educating families on obtaining financial aid, and providing tools and resources that help families make informed and responsible borrowing choices to help pay for education.
Great customer service whenever you have a question.
Representatives are always very polite and happy to help.
Impossible to log in to see account; no help on getting in.
Using RISLA has been a great experience. The application was easy fill out. When we had to call the office to answer the few questions we did have everyone was kind and very helpful. The website is user friendly and navigating it is simple.
Super easy to apply. Helpful customer service.
I found RISLA easier to navigate and use then other sites offering refinancing for student loans. The process was quick and follow up was simple once I had full approval.
RISLA has been an invaluable part of our college experience. They were incredibly helpful every step of the way from filling out FAFSA to helping our son evaluate his financial packages to acquiring loans for multiple children over the past three years. Every person we have worked with has been helpful beyond our expectations. Thank you RISLA for helping to make college finances possible and helping to reduce our anxiety through the journey.
Customer service great someone always picks up and answers my questions
service people were very helpful and answered our questions fully
All the process was clear and fast , no hiccups which is great for a parent doing this for first time .
Helpful and informative
This is really super easy and convenient! I loved that it was so simple!
The system was easy to use. When I called, the reps were friendly, professional, knowledgeable, and helpful.
The loan process went smoothly. RISLA representatives were very helpful and easily accessible by phone to answer our questions and guide us through the entire process effortlessly.
Ease of access
The staff are available to speak with. They are knowledgeable, explain things simply and they take the time to answer all of your questions and they don’t rush you. They are nice and are a pleasure to work with.
Professionalism.
Good experience. Approval was quick.
It is a user friendly system with quick response time. Also, you can talk with a customer service representative directly.
Johnluca F
Sep 27,2023The website and loan application process were easy to navigate and fill out. Customer service was great.