Rhode Island Student Loan Authority (RISLA) is a non-profit quasi-state authority that has been providing lower-cost higher education financing solutions since 1981 and free college planning services since 1998. Also provided by RISLA is RIScholarships.org, a free online scholarship search tool to help match students with local scholarships. Additionally, RISLA also offers the Knowledge for College Scholarship, which awards 50 students $2,000 each to help pay for college expenses. For students trying to reduce their interest rates on existing student loans, RISLA also offers low-cost student loan refinancing options. RISLA is with you every step of your college journey, walking you through the college planning process, educating families on obtaining financial aid, and providing tools and resources that help families make informed and responsible borrowing choices to help pay for education.
The entire process was simple and easy. The customer service we received every time we called with questions was excellent! I believe we called 4x and each time the representative listened, was knowledgeable, kind, and personable. BTW - the hold music was just as calming :) Thank you!
Easiest experience ever!
RISLA is the second bank I was dealing with for refinancing student loans for my daughter. The experience was far superior with RISLA. The knowledge of the reps and the timely manner in which they responded.
People were extremely friendly and helpful
All on line with clear instructions and Buick responses to questions.
The appointment helped me understand what to prioritize to get to where I want to be with the college process. I have no doubt with the help of RISLA I will be able to achieve my goal in finding the right college and not worry so much about financials.
Risla was very helpful in processing my daughter' student loan and kept us well informed.
Great Cus Ser
Always white-glove service, and I've been with them for over 6 years
The rates are good. Easy to apply online. I had to make some changes & call a few times. The reps I spoke to were nice. I would use them again.
Your folks did an amazing job walking us through the process, as well as providing us additional "hands on" help when we needed it.
Elicia was incredible. She was very responsive, kind, and helped us get things situated when we were up against tight deadlines.
Easy app- quick reply and easy to send additional info if needed.
Very easy process
The ease of the application was helpful. The customer service reps were knowledgeable and were able to answer all of my questions.
The people in customer support are AWSOME!
The entire application process was convoluted, nonintuitive and left me with very little support. I own a business and the documentation needed changed every time I uploaded a new doc at your request. It was as if you didn't know what to ask for or what is needed. This wasted a ton of my very important time.
Any questions I had were easily answered when I called. Process was straightforward and easy to follow. Rates were very competitive.
Simple, straightforward and nice people made using RISLA a great experience.
MADISEN H
Aug 23,2023No stress, easy to upload all my documents. Great experience.