dropped in it yet again.cab booked on friday for 5.40am saturday morning, nunthorpe to showcase cinema to get the coach trip going to NEC birminham,We like a few beers while there, 5.26am,txt saying cab dispatched,5.45am im at the rd end and call them to be told cab will be about 20 minutes ?? told them my situation, were,nt bothered. closed up, ran home and jumped in the van to get there, while driving txt at 5.56am txt saying cab is on the way,thankfully the coach waited as i tol them i was en-route.imagine if that was for an airport flight.
Wouldnt even give them 1 star to be honest Booked 2 taxis for 18th nov 5 days pevoius for my elderly parents an us to middlesbrough bus station for our coach holiday night before i rang to confirm booking and times etc Morning of our holiday rang again to make sure on time Never again will i use this company and advise any of my family or friends or customers to use them either Over 1 hour late making us nearly miss our coach made it with minutes to spare Always go early as my mum is disabled and things take longer to sort ,swithboard was just saying its ten mins away my mum and dad ended up getting a lift and we eventually got in our taxi needless to say we were very stressed and would urge any one i know not to use this company service is shocking
Excellent service: prompt, efficient and polite.
Always great service from Royal. On time, clean, friendly safe drivers. Affordable too. Thank you.
Exceptional drivers, extremely prompt, very competitive rates.
Really friendly driver
Friendly and excellent service
Brilliant. Thanks Marius
Quick service, polite and friendly driver.
Arrived in assuringly good time. Good and charming drivers and other staff. Electric, very comfortable, pristine, warm car. Excellent admin efficiency, contact very well organised. A plus to everything. Couldn't have been better, or nicer. It was such a treat. Thank you
Prompt, curteous and friendly most of the time. Would recommend.
Called using phone in Sainsbury's on Purley way. They sent a car which was not displaying a license. The driver acted very suspicious when a police car pulled along side us. Never will I ever use this company again and they charge very high prices as I got a cab back about an hour later and it was £5.50 cheaper.
Lovely friendly driver & on time.
I’ve been using Royal Cars for a couple of months now and they’ve always been great. I’ve not had any delays and the drivers have been really nice.
Turned up on time and v helpful. Thanks Royal
On time, very helpful with the destination and lovely lady.
My driver was very warm and accommodating and made the entire ride comfortable and i felt safe. Thank you
Arrived early. Great service
Very prompt, friendly driver, now my favourite taxy service. Booking and paying very efficient. Keep it up!
Bobby
Nov 25,2024Our driver Aly was excellent, made the journey easy, stress free and relaxed.