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Reviews 802
Miss Christine Booth
Aug 29,2024I was really pleased with the very quick and helpful service.
Andy Clayton
Aug 29,2024Just been to Manchester Rd' Bolton to send a DHL package for the first time. The staff were so helpful and friendly. Really recommend them.
TRACEY ANN HENWOOD
Aug 28,2024I spoke with Leena at the Gallows Corner Store regarding temporary storage, she was very knowledgable and polite and gave me all the answers I needed. I will definitely be using her store when I need it. 5*customer service.
Jack
Aug 28,2024Danny was a great help and safestore have been brilliant.
Anderson Gomes
Aug 26,2024Customer focus. They want what is needed to meet the customer's expectations.
Temilorun
Aug 26,2024Thanks for your help Danny! He was able to quickly find me an affordable space on such short notice.
Auntie
Aug 26,2024I have always had good service from SafeStore and have used them in the past. Today I had another positive experience when the customer service adviser found me a good deal at one of the nearby branches. They took the time to do the search and took time to help with directions. Staff on site are usually friendly and accommodating.
sara yusuf
Aug 25,2024I went to the Ingate Battersea store. They were BRILLIANT 🤩 extremely professional competent able pleasant engaging. They had mastery of the storage business. The storage areas are very secure. The locked units are only accessed through a security gate. It felt so secure I asked the lovely kind gentleman who showed us around - what if I get locked in? Not in my actual unit but behind the gated entry & he explained that the systems were secure but there are also phones & cameras everywhere. They offered us a very competitive price. Unfortunately the property I was hoping to move into in Battersea became unavailable & the new address is too far from the Battersea store. This is the only reason I didn’t use them. I was surprised today when I visited Yellow storage that the lady that saw me was really disparaging about safe store in that she said it lacked sufficient security; I disputed this. I said I felt it was very secure & there were cameras everywhere. She was adamant & despite my friend telling her to please move on & give us a price she wasn’t able to & had to come back again to insist that safestore cameras were unmanned & after hours yellow storage had external security monitoring their cameras as well as in hours but safestore did not have this, she was sure she used to work there. This tirade against safe store by an alleged former employee surprised me because I really loved safe store. It was safe the staff were professional they knew we had gone to other stores & we told them the quotes, they didn’t put anyone down. They just presented themselves in an excellent light, I 100% recommend safe store Battersea Ingate. Staff is excellent & professional & they care about you.
Harp Singh
Aug 24,2024Excellent service provided by JENNY a staff member at south Yardley explained everything to me and it was was very easy to understand keep up the excitement work JENNY.
Kim
Aug 22,2024Jack at the Bury branch of Safestore went absolutely above and beyond. The delivery van was delayed and he pulled an absolute blinder to get it all unpacked within 40minutes before the store shut. Thank you so much - we couldn't have done it without him. I was so stressed and he absolutely saved the day. Thank you
Tom Sharples
Aug 21,2024Excellent service from Ranj when I came in the other day
Hamdi Abshir Nur
Aug 21,2024The lady who served me and my mom, Rashida, was super nice and kind and understanding of our situation. This storage olace is very nice and clean aswell!!
Mr James Adkin
Aug 19,2024Customer service cheery and helpful, had all the answers at their fingertips. Booked straight away.
Enrique Basantes
Aug 18,2024Daniel helped me all the way, he answered all my questions. Very well mannered and polite. Great ad fot the company.
Jane
Aug 18,2024Right from my first phone call, the staff at Safestore were helpful and friendly! They answered my questions and explained the system. When I went there today, Ismet went through the paperwork and then took me to the unit and explained the trolleys and fobs. Thank you for your help!
Daniel Brooks
Aug 17,2024great service from Ranj.
Steph Ramshaw
Aug 17,2024Really professional and friendly service. Staff always happy to help. Amanda there is great, so helpful and willing to go the extra mile. Great experience so far.
Susan Taylor
Aug 17,2024Lauren made our experience, from the enquiry, to the move in, very easy and stress free.she is a credit to your company always friendly and polite and helpful. We will recommend your store without a doubt.
Arnie Son
Aug 16,2024Very nice & pleasant staff. Very helpful , very pleased with services .
Brittanic House, Stirling Way, WD6 2BT, BOREHAMWOOD, GB
https://www.safestore.co.uk
Matt Knight
Aug 29,2024Payment is taken 4 weekly not monthly so every now and again, you'll be expected to pay twice in one month, usually the day before payday. Oh, and you can't change the day you pay because the system only works on Thursdays.