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Reviews 802
customer
May 02,2024The website wasn't getting to the quote stage so I called in and spoke to Danny who was polite and respectful of our requirements. He's based at Hertford and I was booking for Harlow but this was no problem. We got to the quote and agreement in very good time and I was overjoyed. It was absolutely seamless. In this cost of living crisis Safestore are more in tune with customers aplenty like me were storage is a costly necessity in life. Thank's to Safestore it's kinder to the pocket with their guarantee to be the cheapest.
Stephen Wells
May 01,2024I have been with Safestore in Garratt lane, Wandsworth for many years and have always been very pleased with their service. Their employees are very helpful and polite and I would like to give Ranj who works at that branch a special mention as he is very professional and has always gone above and beyond to provide a fantastic service and is a credit to the company thank you.
Mr Jonathan Leske
May 01,2024contact was east any the person on the phone was helpful and worked with my situation
Ms Valery Osemeikhian
May 01,2024Very polite and happy with the service received.
Ms. Yutong Wang
May 01,2024Adam was very helpful and informative! Straight forwards and explained the plan very well and gave great advice.
Raj
May 01,2024I was most impressed by Ally who listened carefully to my requirements. She then provided several quotes to match my timing and space requirements. Surprisingly, she carried out benchmarking to competition to make sure we receive the best price possible. A very satisfied customer.
Don Bull
Apr 30,2024Very efficient booking system.
B Bail
Apr 28,2024Complaint against safe store Earl’s Court London Stay AWAY from this place extremely dangerous a lady named ROSE tried to close me and two movers inside the storage unit and she refused to show me the way. I did a police report.Threatened to throw my things on the street AFTER I paid a high fee for the storage unit. Refused to make me feel safe in the storage place and show me extreme attitude, touched my belongings after I told her not to touch my things and took off with them, treated male clients nice but me in a suspicious way. Started shouting she will leave at 6 pm or my things will be on the street Harrassing me. The lyft was broken and I was scared from my life I would be trapped inside. Two other movers witnessed this and she needs to be fired immediately from her disgusting unsafe suspicious behaviors. I don’t feel safe with my perosnal belongings here and I suggest you don’t store your things here. Disgusting I will get all my money back and report this to the police. This moving company Moveroo which the employee rose recommended left my personal belongings on the side of the street unattended which could be stolen for 20 minutes and the movers failed to put my things in the storage unit and took off. Don’t trust these people a police report has been done!
Robert Roy McGregor
Apr 28,2024Having the need to use a storage company for a short term project setting up a unit for my storage was very easy and handled quickly with attention to detail very happy with the process. Special mention to Marc who took care of all the paperwork for me and kept me informed of what was needed of me regarding payments for the unit and the security of the unit. A very pleasant experience. Robert
Anne Embery
Apr 27,2024It was so easy to set up and move items in. The price was really good too. Connor was fabulous. Really helpful and friendly. He made the process really quick and easy.
su k
Apr 24,2024Danny was very helpful
Rachel
Apr 24,2024NO ONE HAS COME BACK FROM SAFESTORE CUSTOMER SERVICES. ******YOU PUT YOU WHOLE LIFE WORTH OF GOODS IN THERE AND THOUSANDS OF POUNDS OF DAMAGE, THE INSURANCE COMPNAY THEY USE ARE THE WORST AND NEVER ARE IN OR CALL BACK. NO WORDS. I was attacked in my home by two men and i had to move very quickly....so I put everything i own into storage at Safestore. After all the trauma I had been put through, my goods were badly damaged and although I took out their insurance....its now 4 months and their insurance business are horrendous to deal with. I even met with their manager to show her the damage and she didn't have the decency to ever come back to me. My me tal well being is so bad and I am devastated.
Liam Smith
Apr 23,2024Excellent customer service
Miss Weronika Machnacz
Apr 23,2024Very helpful and friendly customer service, just spoke with Jason White and he helped me to find the right storage space for a really good price, which made me quite happy as I have been very stressed regarding it all, and the advice he gave was super helpful.
Ms Fera
Apr 23,2024Great customer service!
Mr J
Apr 23,2024The customer service advisor Dan was extremely polite, professional and made things very clear to one’s understanding.
Ms Shireen Coulson
Apr 23,2024Jamaica was very helpful in getting me the lowest price.
S K A
Apr 23,2024World class customer service by Jamie on the phone. Jamie explained me everything very professionally and is easy to understand. He give me different options to choose. Thank you very much Jamie. Kind regards Syed
Miss Isobel Courtney
Apr 22,2024very helpful
Brittanic House, Stirling Way, WD6 2BT, BOREHAMWOOD, GB
https://www.safestore.co.uk
Miss Ellyssa Powell
May 02,2024Very helpful!! They broke down and explained everything well.