Good customer service
The staff are lovely and booking process was extremely easy. I received a call from them, although I’m not sure who I spoke to, the gentleman made everything very easy going.
Thank you Ally from Brentford! Great service, very cheap 10/10
Spoke to two representatives for Safestore this morning two Ladies called Jamaica Kelly and Fiona Chisholm at their two respective Facilities based in Glasgow and both were very Professional, Patient, Polite and Understanding and I had no hesitation in deciding that I would be using their Services after discussing the relevant requirements.
Quick to respond to queries. Helpful and informative. Would recommend.
I received an inital quote from Safestore which was higher than I wanted to pay. I found an alternative self storage option within 3 miles of Safestore which was considerably cheaper. I submitted my quote to Safestore under their Lowest Price Guarantee. Not only did they match / beat the competitors quote, the Sales Consultant Danny Carlyon when out of his way to help me save even more money. Great company. Great staff
Absolute pleasure, too easy
Danny was great!
Never used a storage facility before but the team at Warrington were very professional and informative. They gave all the information required with a pleasant attitude which put us at ease. We were escorted to find the right storage container which gave us the correct information for us to make the sale.
Danny was very helpful; he explained the different options available to extend my deal very clearly and I’m happy that he secured me the best available option. Thanks very much.
Agent was very polite he took me through every details and I also got good price for the storage thank you 😊
Jake at the Bermondsey store was fantastic, he was patient, friendly and supportive he made sure we had everything we needed and was very helpful! 10/10 customer service he’s a credit to the business
Instructions were told to me crystal clear. And I was happy considering the fact that booking was based based on the requirement and concerns I have shared.
I wasn't sure how to go about the whole process of using a storage room but Daniel answered all the questions I had and made everything much clearer for me. Their customer service is excellent.
Danny was cheerful, happy to help over the phone & offered to get me the best quote before I asked. Assessed what storage space I would need and for how long. Patiently & clearly went through costings. Answered all my questions & reassured me re security Promptly sent out information
Danny was brilliant. He talked me through everything and answered any questions I had. Fantastic customer service and Danny is a credit to the company.
Have used Euston- Charlton Stree safe store for a time now and still very pleased with their facilities. Helpful and professional staff. Absolutely a 5 star and above thanks to an amazing problem solver and helpful store manager Niall.
Responding to my queries.
I spoke to Alita who was very polite and helpful. I got all of the information that I needed and the options available to me. Thank You.
Ali Dewar
Apr 11,2024Amit, Sean & Gerald are always very professional but also very friendly and welcoming. Every time I visit it’s a very pleasant experience. The best Safestore I’ve been too because of these guys!