From an initial enquiry for storage I was pleasantly surprised to hear such a professional enthusiastic voice which was Jason, he answered all my questions and was very curteous
Daniel explained self stops it is my 1st time and he took the trouble to navigate the best deal for me. Am so desperate as my my husband is being dis from hospital we need to clear flat for equipment space. So helpful thank you very much Dani. Great customer service!! Mrs Williams
Paul was exceptionally helpful and informative and provided great customer service. Highly rated and recommended!
Jason was very professional and customer service is 10/10
Excellent customer service
Absolutely brilliant. The staff at their Ilford branch were friendly and helpful. They explained everything. I would highly recommend them. Thank you Safestore.
For someone who has never used or booked self storage before it was made super easy for me. I called and spoke to Jason who was so helpful and supportive. He went through everything with me, made sure I was happy with the booking and even suggested things I hadn’t thought to cover. 5 star customer service 👌
Very Informative, very helpful and professional service.
Daniel and Anita have been very helpful. I am quite impressed with their professionalism over the phone. Very polite and pro-active. My query has been resolved in 5 mins! All the information I need have been provided and e-mailed to me.
Friendly efficient staff looked after my belongings for more than six months while I was planning a big house move. Just collected my stuff - bone dry, no damp or mould, no funny smells or even dust! Highly recommended.
Call centre operative was patient and helped find me the most economical option for my needs.
Anthony at Safestore in Bounds Green went above and beyond to help us out at very short notice. Can t recommend them enough!
A shout out to Terry at Paddington Safestore who saw I was struggling trying to move around 20 boxes of hardback books into my unit and very kindly helped. Very much appreciated. A very kind man.
My very first time to use a storage unit, I wasn’t confident how to go about it, but Gus , is very helpful.. guided me all through and made sure I was getting the right storage unit for my need! I’m really happy, I feel so much better that I know I won’t be left in the lurk! Thank you Gus.. I will definitely recommend Safestore to my friends requiring Storage units! More power to your company.
Quote was easy to get and the teams answered the phone very quickly as well. The service was explained in a very clear way. It all felt very easy as our first experience storing stuff outside of the house. The staff were excellent on the phone and in person. The place looks very safe and clean. Good price point and offers. Thanks a lot!
Hey there! I just wanted to share my experience with Safe Store and their amazing team. I recently needed to book self-storage and Jason was an absolute champ in helping me out. He was friendly, professional, and made the whole experience super easy. I highly recommend Safe Store - they offer great value for money and their storage spaces are perfect. Don't take my word for it though, give them a try yourself! I'm sure you won't regret it. Keep up the awesome work, Safe Store team!
Excellent customer service! The staff was readily available to answer my questions, and Nuno went above and beyond to help me both with email support and the move-in process. Highly recommend this storage facility.
Jason went threw every thing so you knew what you was paying for also mentioned other things you could buy from the company very happy with the service and quote thankyou x
Very helpful & made it easy for me to understand the process, good value for money.
Rebecca
Apr 22,2024Friendly, helpful and efficient