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Reviews 802
Mr A Peter-Co
Jan 13,2025Jason was really helpful, we managed to book a viewing and organise a unit in a good timely fashion. Great Company
Lisa
Jan 12,2025Martin was extremely helpful, great service and friendly staff
Bob Mackles
Jan 12,2025Went online to get a quote as I was checking prices, was forced to give my personal details and in less than 12 hours they've called me 3 times already. If you force me to give you your number to get something simple like a price, I shouldn't then have to make contact with you to not harass me afterwards. Terrible practice.
MRS ANASTASIA LAMPETI
Jan 10,2025Junior was polite informative and patient
Anonymous
Jan 08,2025Very simple to organise and the staff were very quick to respond to any questions asked!
Lisa Moore
Jan 06,2025All as good from admin to facilities. Very happy.
James Graham
Jan 04,2025Very helpful, Sarah showed me different units and helped me figure out the size I would need. Very easy and pleasant
Luke
Jan 03,2025Danny went above and beyond by calling me on short notice and accommodating my situation. He was highly knowledgeable and made the process seamless.
Colleen Armstrong-Thomas
Jan 03,2025I was very happy with Safestore Slough. I was storing long term, and because I was prepared to sign a 12 month contract, I got a reasonable deal. Then comes the 266% price increase. I try to negotiate a lower, more reasonable price, and get told that the best they can do is substantially more than all of their local competitors. Pure greed, so have given notice.
Joy Macnally
Jan 02,2025Don't know yet
talanio Talan
Dec 31,2024Regular price hikes. Please be aware that Safestore increases their prices every year like clockwork without any justification. They simply do it to rip customers off and for no other reason. I personally had 4 price hikes and the 5th one was the final straw. They are ok if you use them for the summer or for short term. Otherwise please avoid at all cost.
Ms Wilson
Dec 27,2024Next to excellent and good a very polite and also courteous customer service in store and especially over the telephone.
TradingView Guy
Dec 27,2024I went to safestore and they said they cant help because they have no storage left
Nikki Shaw
Dec 24,2024Awful service gates not working, lift out of use unable to take DD on date agreed staff really don't care as long as they get your money they are not interested in being helpful !
Tan Jun Hao
Dec 21,2024Very smooth experience, the representative that helped me, Michael, was really professional, efficient, and friendly. Very smooth process and would store my luggage here again if need to!
nm
Dec 20,2024Dreadful company. They knowingly trick you into agreeing a contract only to hike the price 20% or more after 6 months. We're talking to Trading Standards & Consumer watchdogs about this company. They hide all kinds of things in the small print and pretend that's okay, when they need to overtly tell you what they're doing before you sign, and that they will be increasing your price in 6 months.
Ian
Dec 20,2024Had a very pleasant experience at safestore in Bolton. Very easy set up and Tonya was very helpful and couldn’t do enough for us.
William Cave
Dec 19,2024The safestore in Guildford is managed by the most helpful and cheerful staff. The team of Rachel, Jack and Luke are always welcoming with a happy smile on their faces, people who actually seem to enjoy their jobs! It's far better than the other well known brand behind them that is just a faceless box. Highly recommended.
Anon
Dec 15,2024Really fast to set up.from first contact to getting access to storage was 2 hours. Easy app-based registration but very friendly and competent staff too Handy location off the a1 Could do with later opening more weekdays
Brittanic House, Stirling Way, WD6 2BT, BOREHAMWOOD, GB
https://www.safestore.co.uk
KA
Jan 13,2025very helpful member of staff (Junior), great customer service