Jason was extremely helpful and friendly, answering every single question I had and really giving the best advice. He went through all the storage has to offer too like accepting deliveries which is great as I wouldn't have thought to ask! Thank you so much.
Safestore have been brilliant to work with and have been really considerate of our needs. The staff have been really thoughtful and flexible throughout and made the process smooth and easy - thank you!
Josh was brilliant at helping me sort out a new contract with a good price, when I had to extend my stay at the store. He was helpful with showing me alternative rooms, followed up with phone calls as promised and very kindly went the extra mile with helping me move some stuff when I swapped rooms. Friendly and efficient service - thank you Josh, I will recommend.
I had a great experience checking into safe store: Tony and Jonathan were super helpful, friendly, and efficient. Thank you!
Excellent service when signing up for a new unit. Both Katie and Husnaa were super friendly, well organised and very helpful. Price matched for best deal. Very pleased we came .
I was interested in a small storage unit. I spoke with Junior and he was very helpful. Excellent Customer Service!
Excellent, really helpful and easy to deal with. All documentation was sent through promptly to complete.
Daniel was extremely helpful and well mannered. Explained everything very clearly would and got me the best deal 100% would recommend
They were very helpful indeed - cannot fault their service.
Helen was very nice in showing me the rooms I was interested in and going into detail of the renting of a room.She was clear and precise. Sayid was also helpful.
Great experience with Safestore. Danny helped me out to get the best price and they were really accommodating.
helped to get best deal as possible with affordable cost, everything arranged in one call,
I have booked some storage with Safestore, Staines, Surrey, I feel I had to write a review and give reasons for giving such a great review, this company is top class, from my first call, they gave great customer service, friendly, helpful, great pricing. The 2 men on reception Ashley and Guy explained everything so well, they helped me with form filling and gave me a great price. I cannot thank them enough and look forward to storing my furniture with them. Great company and I will recommend highly to friends, family and anyone looking for a safe place to store their goods. Thank you Safestorage Staines.
The team were great and felt welcomed when coming in to look at a few box’s. Overall was very happy with my experience.
Jermaine was very helpful and east to understand especially as this is my first time using the safe storage company or any self storage. However, trying to load a self picture via the company wasn’t very easy, I tried more than 10 times but the messages kept refusing each one saying it couldn’t get a clear scan of my face so I had to even take my glasses off because of the glare it produced apparently, I must be honest it was very frustrating. Of course, this was not Jermaine’s fault in any way.
What a lovely experience by the team on the front desk. Extremely helpful and engaging. Definitely be back.
I just want to take a moment to express my deepest gratitude to the incredible staff at Safe store. From the very first interaction, you have shown nothing but kindness, warmth, and genuine care, making what could have been just a simple storage experience into something truly special. Your patience, your willingness to go the extra mile, and the little moments of laughter and conversation have meant so much more than you probably realize. In a world that often feels rushed and impersonal, you have created an environment that feels welcoming and full of heart. It’s not just about the service (which has been exceptional, by the way); it’s about the human touch. The friendly chats, the small gestures of kindness, and the way you make everyone feel valued it all makes such a difference. Thank you for not just doing your jobs but for making people’s days brighter in the process. Your warmth and positivity do not go unnoticed, and I truly appreciate each and every one of you. With gratitude, Clarice James-Raybe
Jason at Safestore was most helpful and talked through a range of choices for my somewhat complicated requirements.
Hi would like to review great staff at gorbals safe store couldn’t have been more helpful all staff pleasant happy to help I think they go over and above there job keep it up guys would certainly use again lovely staff good people Jacqueline Mccormick
A Collins
Feb 12,2025Had a storage unit for a couple of years now & never had a problem that couldn’t be fixed. Team are very helpful & pleasant