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Scratchpay provides pet parents with simple & friendly payment plans for veterinary care. High approvals, no hidden fees, no surprises.
Reviews 990
Elizabeth Pierce
Jul 15,2024My little 9lb dog was attacked by a deer on memorial day 2022. I used scratchpay and paid all $7,000.00+ in the 12 months. I paid every month on time, that was the agreement. Scratchpay lied and said I still owed $30. Why would I pay every month total due and not pay $30.00 of $7,000.00 absolutely unreal. I called them probably 20 times and got no where finally I gave them $30. More dollars than I owed. And scratchpay knocked my credit score down 150points. In 1 year paying everyone and everything on time my score has only went up 51 points. Thanks for nothing scratchpay. I'd you need help please keep looking. I've contacted equifax and transition and they are also no help. This was a scary experience and I was desperate to save my dogs life. They took advantage of that, and still screwed me over. Never again will I use this company and any company affiliates with them. Look else where please.
Rellion Fletcher
Jul 15,2024I was able pay my payment easily and I was able to add on expenses as needed with my pets care. This was a great feature. The biggest issue I ran into was the lack of account number and every time I needed to sign in to pay my bill I had to make sure my partner was with me as it had to send a verification code to her phone as she made the account but I pay the bills. Every single time I signed it.
Martha Drummins
Jul 14,2024I needed to get my cat Grace spayed and just did not have the money for it they made the process so easy so simple and I was able to pay it off in time to not even have any interest. Excellent company excellent people every time I've had to call and talk to them I cannot say enough good things
Geoffrey Miller
Jul 14,2024Super high interest. Had to get care for our pet and had no other choice.
Noelle
Jul 13,2024I so appreciate scratchpay and their plans and assistance with paying for vet bills that I need a little help with when the cash can’t cover the high vet bill amounts. Easy to use and pay off. Thank you!
Carole Annmarie Murphy
Jul 13,2024Pretty easy to use! Our cat had a broken leg and needed surgery. Bill was extensive; good thing we were able to access an account with Scratchpay. Saved the day and our precious kitty!
Alison Browning
Jul 13,2024It was so easy to use and QUICK. It was a really great lifesaver and the interest free payment plan at no charge was awesome.
rose martinez
Jul 13,2024Scratch Pay has helped my family get affordable, quality care for our fur babies by offering low-interest loans for veterinary care. The payments are set based on the size of loan and the loan is tailored to the exact amount of the bill.
Taylor
Jul 12,2024They were there when I needed.
Amber Mercado
Jul 12,2024I love this finance plan! It helps to loan you money no interest and reasonable time to pay off!!! I’ll always use Scratchpay!!
Anita Armenta
Jul 12,2024This was a God send, in our time of need. Was such a relief to be able to use this to pay for services for our fur baby. Who is doing really well now.
Ruben
Jul 12,2024In a time of need and heavy emotions, scratch pay was able to get me through so I could focus my emotions where they were needed without the financial stress,
Surama Perez Diaz
Jul 12,2024Thank you it was very easy to make the payments very convenient thanks to scratchpay card my pet got the medical attention she need thank you 👍
Colleen
Jul 12,2024Scratch pay allowed me to get the ACL surgery for my dog and space the payments out over 6 months with no interest. I could have gone longer and paid interest but I didn't need to. The company was fast with payment dispersal and approval and easy to deal with when I needed to call and fix an issue. Highly recommend!!!
Shauna Reynolds
Jul 11,2024It was great for an emergency surgery we needed for our dog after she was attacked by another dog.
Ashley Culp
Jul 10,2024Kept sending messages that i was late when i was not and paid a couple days ago.
Cheryl Willis
Jul 10,2024We greatly appreciated the help from the nice people at ScratchPay during a difficult time for us. You made the vet bill for our cat Orange something we could afford. Thanks!
Brandon puglisi
Jul 09,2024Super easy to use and literally saved my dogs life. We were in the emergency vet unsure how we would afford all of the treatment. Scratch pay helped us in literally two minutes! We applied, instant results, gave the code to the ER vet and we’re done! The payments were low and affordable
Lynn Ziehr
Jul 09,2024You are a dishonest company. You say its interest free but you then charge interest monthly until it is paid off in 6 months only to make the person wait for a refund from you - that is crooked in my opinion. Then I want to use a charge card because you do not deserve to have access to my personal checking account!!! Then you want to charge $2.50 calling it a convienance fee!! I call it a rip off!!!!!!!!!!!!! I will never use your site again!!!!
Karina Miranda
Jul 16,2024I love the idea of not having to worry about the bill during your emergency with your beloved pet. I would have given more stars but What I dont like is the hidden fees they hit you with when it says no interest for a year also the $2.50 convince fee.