Official UK Spares & Accessories Retailer for Smeg
Excellent service. My smeg fridge part arrived in a few days. Thank you
Excellent service for ordering my new part for my espresso machine. Competitive price & quick delivery
Delivered within a few days, product exactly as described
If you need spares for your Smeg use these guys. excellent customer service, quick to respond with accurate information. Many thanks again all
Ordered a replacement oven bulb from them that never came. Was able to order the same bulb on amazon for cheaper and it arrived the next day. Won't be using again.
The items that I ordered were delivered very quickly and in good condition. I am very happy with the service that I received from ServevastDirect.co.uk and I wouldn't hesitate to order from them again if the need arose.
Excellent service, very helpful advice and all SMEG parts arrived promptly. The SMEG service engineer also diagnosed the problem on our dishwasher almost immediately and was back with the part to fix it within 3 working days. We would highly recommend Servevast Direct.
Speedy service and good choice of products. Very pleased with my purchases and experience.
The customer service is 2nd to none from ServevastDirect.co.uk. I had a question I needed confirming before I ordered a spare part for my SMEG oven. They got back really quickly (within 15 minutes), answered the question and item was with me within couple of days. Recommended and will used again
Query answered quickly, giving me links to correct parts, ordered and received within a few days
After a week I had not received my product, I contacted them and they told me they put in the incorrect number so I should visit that household. Alexandra had a rude attitude to send me a picture of the wrong house, I do not expect this level of customer service and I will look for alternative suppliers going forward.
On a chat with them, I provided the serial number of the faulty dishwasher and asked for the part by name. A reply with the link to the correct part was provided quite quickly. Part ordered and dispatched. Arrived two days later and was a perfect match for the job.
Great. I purchased an upper clip for my Smeg cooker, the purchase went through smoothly and the delivery was fast. They communicated on each step. Highly recommended company will definitely use them again in the future.
Excellent service and prompt delivery. Parts well packaged and arrived in perfect condition.
Product fits my appliance. Fast delivery!
Excellent service.Communication couldn’t be faulted.The filter arrived promptly.
Needed replacement oven door seal but which one...! I sent a short email to them with range number and got prompt reply with part order number for my oven. Hooray it arrived by return post and within minutes I fitted it on. What seemed like an impossible task due to numerous choices, they made so easy. Thanks Guys.
Had Smeg Fridge with Freezer,needed to replace freezer door and shelf divider,genuine Smeg parts and good delivery times,even kept me updated as a couple of items where 10 day delivery,will use again for any more replacement parts.
Speedy response to my order.
Susan
Mar 30,2022Incredibly helpful and speedy response times. My order didn’t go through the first time but their prompt advice enabled me to access my initial order and completed and delivered within 24 hours.. my Smeg cooker hinges are now installed and working perfectly. Definitely a company I would use again. Many thanks for fantastic customer service!!