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Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.
Reviews 807
MT
Aug 23,2024Good and fast service. good phone connection.
Siu Ming Lo
Aug 23,2024All Staff was patient and helpful when I call or email them. They directed the correct procedure which let me peaceful. They are professionalist.
Schell
Aug 23,2024This is the 2nd time I'm using this company. I have found them to be extremely helpful whenever I have questions. They are very efficient. The pick-up went smoothly, and the driver was very friendly.
Cecilia Ng
Aug 23,2024The specialist boxes are of good quality, the pickup driver was punctual and helpful, the customer support was friendly and able to provide timely assistance.
Mengqi Sun
Aug 23,2024It offers quick online quotes. Additionally, if you only have a few boxes, it’s often more affordable than many other service providers.
Graham Lacey
Aug 23,2024Good company who do what they say. I've used them before and had no problems. Team on phone lines are very good answering all queries.
customer
Aug 23,2024Very professional, communication excellent , very happy with my experience . Happily recommend. 😊
KN
Aug 23,2024The good: Delivery team is professional and helpful. Providing regular update on their ETA and always looking out to not damage the property The bad: Call centre is super unhelpful. Their 'everything is following SOP' attitude is not helpful especially when we need to make outside arrangement. Waiting until 6pm to get the finalised delivery schedule limit the ability and flexibility to make any arrangements.
David Matthew Prickett
Aug 23,2024Excellent customer service when processing our order and delivery. When we had a problem it was dealt with promptly and very professionally. This is the second time that we have used SevenSeas to transport our belongs across the globe and would highly recommend them to anyone and everyone!
El
Aug 23,2024I have shipped my belongings through the Seven Seas twice now and have only ordered the domestic shipping in the UK, so I can't vouch for their international services. But my experience with them has been overwhelmingly positive so far. I shipped my belongings via Seven Seas in 2023 and 2024 (just this month). Both times I received the boxes and an extensive amount of packing material well in advance of the collection date, and the drivers arrived promptly and were very quick to collect my items. The boxes were later delivered in great condition (this year I also paid for storage, so the boxes were stored for about a month). This month, the delivery was slightly delayed because the truck with my items broke down. I was quickly informed regarding the situation via a call - and the delay only lasted about an hour, which was very impressive! I am a very sceptical person but, so far, I would rate my experience with the Seven Seas very highly. The prices seem fine too, at least for the services I ordered (domestic shipping in 2023, domestic shipping + student storage in 2024), though I don't have much experience with other shipping companies. I don't really have any complaints either.
Jen Shen Yeoh
Aug 22,2024How was the live tracking of your shipment? - 4.5/5; Very good, had a live map tracker for the UK-HK route but the tracker for HK-MY didn't work (not a major issue since they are close anyway) How did you find our online support, such as in-journey updates and booking your shipment's return? - 5/5; Online support was prompt in giving the info I needed, very responsive, professional and friendly Were our drivers friendly and helpful? - 5/5; All drivers, in both UK and MY, were very friendly and helpful. They were very knowledgeable of the services as well Additional comments - It took three months for the entire process to be completed; One Ingenuity took the South African route before reaching HK, and my packages then went directly to Port Klang - I would say it's the responsibility of customers to ensure that things are properly packed and the responsibility of Seven Seas to ensure that the shipping process isn't too rough. For example, one of my boxes had noticeable damage, but this was nonmaterial since the contents were still untouched, and my fault since I caused the initial bruise on the box. I would also advise others to take full advantage of their supplementary bubblewrap, and maybe get more since sea freights are expected to be rough. Other boxes were in very good shape so I think Seven Seas did a good job on their end - Seven Seas was the only sea freight providers that was transparent and not seem sketchy, so I'm glad that my experience throughout the entire process confirmed this Areas for improvement - Considering how long the process is, maybe make it easier to see a summary of the total approximate costs, or attach this summary everytime costs are due to be paid; regardless I thought the pricing was competitive
lau kim
Aug 22,2024The boxes and the packing material provided are sufficient and high quality. The staffs and driver from Sevenseas are helpful and patient for any question. Also, they are happy to assist you when there is any issue arise. So far, there is no hidden fee being charged. I will recommend my fds to use their service.
Eudora Yuen
Aug 22,2024Procedures are simple and easy, bill is clearly illustrated. I was well informed on my boxes’ location.
Don Hill
Aug 21,2024Seven Seas makes shipping a breeze, because they handle all of the logistics — ALL of them. I packed 10 standard boxes (their boxes are excellent!). The website guided me through the inventory process with little difficulty. In the couple of cases where I had a bit of trouble completing the customs documents, a quick call to the Seven Seas help number resolved the issues easily. I was impressed that I got hold of an actual person straight away. Pickup of my boxes was equally painless. The driver was courteous and helpful.
Mike
Aug 21,2024Through every step of the way they were on hand to help and ensure that everything was done correctly. The form filling seemed daunting but they called if I did anything wrong, this ensured a smooth passage through customs. They were extremely helpful with the packing of the cube. They kept me informed of the cube’s progress and when it was delivered, at the time they said it would Dave the driver was really helpful and willing to assist. I would advise anybody with something to move to use Seven seas. 👍👍Mike WA
弓長wl
Aug 21,2024Very great services
Crystal Kwok
Aug 21,2024I think the issue might've been my account manager rather than 7seas. She was not very responsive and also didn't prepare me ahead of time for alot of the paperwork.
Mary Beth
Aug 21,2024Overall I was very pleased with the handling of my task, which was a bit complicated, sending personal and household goods from my school in China to two locations, to the US and to the Philippines. With the good, sturdy boxes, nothing got broken. Timing was pretty good, under 3 months, and surprisingly, both arrived on the same day. Customer service was good, as I had to adjust one destination slightly a couple times in arranging for a friend to receive it in my behalf. Only thing I didn't think worked well was the online tracking. The one shipment did okay tracking across the ocean and around to New York, but nothing after that to IL. The other tracked to Hong Kong and just stayed at "delayed at sea" for weeks, right up until a third party delivery company showed up at my door. But they did get it to my door and carried it in Everything arrived as it should. Grateful.
M.M.
Aug 21,2024James in Los Angeles was excellent. He was helpful and responsive to all of our questions. He made the process very easy for us.
Shaz M-N
Aug 24,2024The time scale was amazing, great customer service and the boxes were delivered quick. Excellent company and l will recommend to anyone shipping to South Africa.