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Seven Seas Worldwide

Hosted by David Simmons

4.5 (807 Reviews)

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Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.

Reviews 807

4.5

Out of 5.0

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David Kennedy
Dec 16,2024

Online booking, good communication, the on site guys were fantastic, very helpful and made the process smooth

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Jacquie Faul
Dec 16,2024

So far our experience with Sevenseas has been great. Staff are extremely helpful!

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faith
Dec 14,2024

keenan was super helpful and gracious and polite. really grateful to him for his assistance and positivity when he delivered our much anticipated furniture from NYC to CPT

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David Nicolls
Dec 14,2024

Kicked off by showing the real export cost including the receiving country / port charges - which most companies don’t tell you when quoting. These charges can be substantial. Efficient door-to-door service, with a smooth pick up and destination delivery. Clearly organised - they have reels of label strips with each destination country - and they tape your package on collection. Helpful with documentation (iPads don’t work so well) and regular updates. Highly recommend!

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JOHNET JOHN
Dec 14,2024

Thanks Seven Seas for wonderful service. We had a great package service as well as customer service till we received the packages in Australia. All item received without any damages .Tracking and payment channels are proper and easy. We packed item from UK and received in Australia within 4 months. I recommend seven seas as per my personal experience

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Wing Tung Yuen
Dec 14,2024

I recently had a fantastic experience with Seven Seas. Their team went above and beyond by carrying my boxes an extra 200 meters from the parking lot to my home. They were professional, efficient, and incredibly helpful throughout the entire process. I highly recommend their services to anyone in need of reliable shipping assistance!

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Muhammad Umer Farooq
Dec 13,2024

It is a nice shipping company to deal with. I got some of my boxes having household stuff shipped with this company, and I am satisfied that I have chosen the right company. Although my boxes have not reached the destination since I made them ship it a month ago. However, the good thing is that I am getting regular updates on my shipment, and I am hopeful that it will reach the destination in 10 to 12 weeks.

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Anthony
Dec 12,2024

Deliver empties and collect full were punctual and helpful. Online tracking is simple, user friendly and detailed.

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Aliya
Dec 12,2024

I used seven seas when moving from Australia to the UK. Their prices were extremely competitive and I expected there to be some difficulties or problems but the whole process went extremely smoothly. I had to contact them on a few occasions, by phone and email and they responded quickly and provided useful information. There were delays but this was not their fault, as I hadn't organised a customs clearance in time. Seven seas stored my boxes until they cleared customs and then delivered to my door.

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Bea
Dec 12,2024

I sent 2 boxes from Canada to the UK. I expect delivery in a few weeks but so far the company have been brilliant. Easy online booking, organisation and tracking and excellent customer service.

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Elle
Dec 12,2024

Great communication throughout the process, really helpful guys for the packing of our container at the UK end. Appreciated the quick responses and ability to send a smaller quantity of goods.

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Joy Jr.
Dec 11,2024

Booking was quick. Schedules for delivery and pick-up of boxes are on time.

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Fuk yan Lai
Dec 11,2024

Customer service is great and helpful.

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Joshua Robert Chapman
Dec 11,2024

So far the service has been fantastic, 24 hour support so when I've needed help with anything I've got through to very helpful staff. Constant updates and use of the online tracker too keep up to date with the progress. Driver who delivered our move cube was fantastic.

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Adrien
Dec 11,2024

The booking process was straightforward and the quote was reasonably priced. I used my own boxes and luggage, and the guidance provided was also very useful - especially on the online documentation and if there were any errors, the support team was responsive and ensured that I was notified promptly. Booking the collection was easy and the agent was friendly / easy to speak to. I sorted the call easily in under 20 minutes and am satisfied with the process from start to the collection. I’m also grateful that they have provided periodic updates - eg status of my belongings being loaded to the container, etc.

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Shek Hei Wong
Dec 10,2024

Highly recommend! Staffs are friendly and helpful, the entire process is easy and clear.

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Nicola Hannah
Dec 10,2024

I found your company when I was doing a search regarding relocating from Perth Western Australia to Alberta Canada and the move cube grabbed my attention. From the start of the process right up until the move cube landed in Vancouver the services was a solid 9/10. Unfortunately after arriving in Canada the service was pretty much non existent unless we called and asked a question which prompted an email response from Sevenseas. We were fully aware that we needed to report to the customs office in Vancouver to clear our goods. We were prepared for the 28hr round trip, what we weren't prepared for was having to do it two weeks in a row, once to clear customs and the second to pick up our goods. The fact that you cant speak to anyone in Vancouver is a disgrace, there was absolutely no effort on Sevenseas behalf to help us resolve this issue and try to get it done in one day. Fast forward to the following week, we arrive at the storage facility at 9am to pick up our stuff, as communicated with customer service, only to discover that our stuff isn't actually at the location we were given by Customer Service. We were handed a phone number to call to find out where our stuff was located. What in the world is that all about??? What sort of treasure hunt had we bought into??. We call the number to find out where we had to go get our stuff and were told, not to worry its only 4 minutes away... Seriously now??? We were given the address and promptly headed to the warehouse. When we arrive at the warehouse I had to walk around the warehouse looking for someone to help me. After about 15min we got the move cube out to the loading dock and were able to load our vehicle and hit the road for the long drive back. I know that 15min doesn't sound like a long time but we have just lost approx. an hour due to our stuff not being where we were told it would be. The customs officer told us we could pick the stuff up from the bonded warehouse, all we had to do was take the clearance paperwork to the warehouse, in hindsight, we question whether it would have been worth just picking up the cube, emptying it and discarding the cube... On another matter, I would like to warn everyone to check they are not being charged for storage which will be caused by a system error. Question all extra charges.

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Tegan Rieck
Dec 09,2024

great service and communication

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Musa Habana
Dec 09,2024

Great service, great communication skills

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Alexandra Rendón
Dec 09,2024

I chose this shipping company based on their stellar online reviews, hoping for a smooth international move from Singapore to Thailand. Unfortunately, my experience has been far from satisfactory. Key Issues: Extreme Shipping Delays: What was initially quoted as a standard 60 to 71-day shipping timeline has stretched to potentially 4-5 months. The shipment has not arrived yet after more than 90 days after the boxes where picked up and 81 days since the paperwork was accepted. And in order to get here will still have at least 20 to 30 days more. Complete Lack of Proactive Communication: No updates were provided unless I directly inquired by calling or emailing. My critical shipment containing work materials and personal items is now likely to arrive in late January 2025, and it was shipped since early September. Paperwork Efficiency Ignored: Despite submitting all required documents promptly, I've experienced inexplicable delays. While I understand shipping complications can occur and the policies and agrreements are clear as for the "unexpected delays" the total absence of transparent, timely communication is unacceptable. The company adheres strictly to their policy, but at the cost of customer experience and trust. Recommendation: If predictability and communication are important to you, look elsewhere. This company prioritizes policies over customer service.