My experience was great, I was pleasantly surprised I could choose the seats I wanted even if it was a last minute reservation.
Refund process of air canada was so long....
Prices have dropped substantially on a flight I recently purchased. I was waiting over a half an hour on customer service and no one ever answered. I sent an email and got zero response. Will this company honor lower prices on the exact same flights?
Booking was easy. Airline cancelled my flight and sent a message 3 days ago that they were trying to reschedule me. I have reached out to Skybooker (no one EVER answers the phone), and sent an email early yesterday morning. I received confirmation that my message was received. I have had no further response from anyone. I am supposed to meet family and friends in Amsterdam, and I am worried.
The spelling of the middle name on Ticket 2 is incorrect. I called and sent an email but have not seen any response.
Haven't actually taken the trip yet, but the price was unbeatable! And it was really easy to book. Like easier than just going through the airlines website.
Everything so far has been very satisfactory. I will be using it again very soon.
A great experience. Quickly response and a good price. However, all that is a lottery keeping in mind the actual news about COVID-19.
I was impressed with the service nothing was too much trouble for them . My only complaint was the phone service, like all it takes way too long to speak to a human.
Still trying to get some resolution to my flight change that needs to be fixed. The customer service of this company is virtually nonexistent. I cannot reach a human being no matter how long I stay on perpetual hold on the phone. The Bologna - Amsterdam leg of my flight changed to Florence - Amsterdam leaving my current ticket worthless unless this company helps to fix it. They have my number know my trouble they just dont care. This ticket was for an Autistic young man to honor the man who changed his life so thanks Skybooker for helping to resolve nothing. TBHXRI
Good ticket price at time of purchase. If your prices go down does my purchase go down?
Easy to use, we had no problems, and we will definitely use skybooker again
absolutely useless customer service.Very disappointed.
Simply the best.
Great site and low airline tickets but slow to act to any changes.
All info were very precise, detail and on time. Thx!
Good service. Were able to provide a solution for the cancelled flights.
5 stars excellent job Thank you
I was disapointed !!! My price showed $854 at point of purchasing tickets, for 2 people it would be $ 1708 but our end price charged to our credit card was much higher?!?! Why??? Then we also had to pay additionally for seat reservations?!! Don’t think this is fair business practice ?! Was very very disappointed ??? March 11, 2020 Response to your response of my previous review: this is correct total charge for two adult tickets was 1997.86 including $120.38 insurance. However, I don’t understand how you arrived with this total? From what I see my price was going to be $858/person (note, I was off by $4 in the original review) that’s $1716+$120.38 insurance = $1836.38 But we paid $1997.86 Why? We did not expect to be charged additional fees?! And this seems to be unfair!!
UNNI WATERHOUSE
Mar 11,2020Was not aware of two different insurances. One through Airfare and one through Delta as far as I can make out. Maybe they cover different things.