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SmartTrace

4.5 (719 Reviews)

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3 FOR 1 - Pet Microchips SWAP

Whether it’s 1 x Microchip or 10,000 x Microchips, we will swap every competitor Microchip for 3 x of our Smartbreeder Microchips!

Hassle-free, we collect + deliver completely free of charge!

Every microchip comes with FREE registration + 2 x FREE new owner transfers!

We stock Standard 12mm, Mini 8mm, Nano 7mm, microchips. All microchips will be registered on SmartTrace European database.

Ever microchip also comes with a laser disc dog tag with the unique chip number etched on-to the back!

SWAP TODAY! ...Call 01208 420 999

***Smartbreeder and SmartTrace incentivise customers to provide Trustpilot reviews***

Reviews 719

4.5

Out of 5.0

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Sara Farrar
Dec 30,2024

Very efficient. There the best and easy to use. Very good always on the end of phone if you need them to answer your questions

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N Strang
Dec 30,2024

Excellent price and quick delivery

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Andrew
Dec 28,2024

Massive thanks to Bree who was amazing, efficient, patient very conscientious and caring in helping to resolve our issue. Many thanks Bree

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Andy&Buddy
Dec 26,2024

Bree sorted everything out for me, thankyou so much Bree!

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Lee Mckay
Dec 24,2024

5 stars as always

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Malcolm Woodward
Dec 23,2024

I had a scam email concerning microchipping of one of my puppies.I contacted SmartTrace who assured me it was a scam and led me through the process of transferring ownership from the breeder to me.It was not easy but Diane helped through a few e mails.Eventually I paid the fee and the puppies are registered to me.Security now

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E Kershaw
Dec 21,2024

Dianne is great member of staff,after sending my email with in 15 minutes or less Dianne answered and dealt with my enquiry. We sent a few emails but Dianne messaged back straight away. Very fast very helpful and problem solved straight away

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Wayne Bardill
Dec 21,2024

Diane made a swift response to my enquiry about making a password reset. The process was made simple and resolved completely.

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Peter
Dec 20,2024

I receved a email saying my dogs microchip was going to expire smarttrace was so prompt and helpful. Diane sent me an email straight away confirming it was a scam and put my mind at rest knowing my dog was all up to date . Great service .

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Carlos Mora
Dec 20,2024

After receiving a scam email regarding the registration of my pet microchip, I contacted Smarttrace and spoken to Joanne one of Smarttrace staff and she was extremely helpful with my enquire and gave excellent advice. It was a pleasure to be assured by Smarttrace staff. Joanne done a security check and confirm that it was a scam email. Thank you Joanne, an thank you Smarttrace. Cmora

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Samantha Grundy
Dec 20,2024

I’ve been in contact with Diane over the past few days and she has been excellent, she was able to sort out my queries quickly and efficiently enabling me to contact my customer and pass all the information necessary to them. Thank you

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Dog Warden
Dec 20,2024

Great customer service. Diane dealt with my enquiry and got me registered swiftly and efficiently. Now I can search the information I need promptly, enabling swift owner identification and reunion with lost pet. Thank you for your help Diane and a thumbs up to Smarttrace.

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joanna rose
Dec 19,2024

I had the pleasure of dealing with Bree over the last few days about my dogs chip registration. She was extremely helpful & patient with me whilst we tried to sort out a problem we encountered due to our original registration being processed on a scammed website. Really glad it was finally sorted. 100% happy. Thanks

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Debbie
Dec 19,2024

I was so extremely grateful for the assistance of Joanne yesterday. I learnt that I had not been officially launched with SmartTrace and therefore if my dog had gone missing his chip on the website gave the breeders name! With clear and precise instructions from Joanne, I was able to rectify this situation, thank goodness.

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MRS KATIE OWEN
Dec 19,2024

Fast response answered my questions quickly

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Fiona B
Dec 18,2024

This company is a totally CON. The breeders implant as required and think that the new owners can transfer the chip for free they can't. Basically they are double charging for the same service. A total rip off. Funny how this new policy came into place at the same time it became a legal requirement to microchip all cats! You can't contact them by phone, apart from to report a missing animal. I have zero trust in a company that is so non-transparent to breeders, implanters and pet owners. All members of this chain thought the transfer was free! This is what Smarttrace have to say: Implant Fees: These fees typically range from £25-£35 and are paid directly to the veterinarian or implanter. This covers the microchip itself, the insertion procedure, and often a basic consultation. Breeders are responsible for microchipping their litters before selling, but these costs do not include registering the pet with an owner. In short, this is the payment for the product and the labour of implanting the product. Registration Fees: This is where pet owners come in. After acquiring a microchipped pet, you'll need to register your contact information with a microchip database. Veterinary clinics may offer free registration on their internal system, but these often have limitations. Dedicated databases like ours offer a one-time registration fee that covers keeping your pet's information up-

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Mima
Dec 18,2024

Amazing service provided by Joanne. Clear communication and very fast resolved the issue I had. One happy customer here

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Andrew Copson
Dec 18,2024

Joanne was very helpful 🙂

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Tracey Tolley
Dec 17,2024

I was given the wrong microchip when collecting my puppy I got in touch with smart trace and with in 24 hours they had resolved it they were very quick and very nice to message 😊 thank you to the team

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adski
Dec 17,2024

seemed really straightforward, had an issue with some data that need amending and a very nice lady called Joanne sorted it for me within a couple of mins of emailing for help

01208 420 999 [email protected]

108 OFFICE, 372 OLD STREET, EC1V 9LT, LONDON, GB

https://smarttrace.org.uk

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