SmartTrace
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3 FOR 1 - Pet Microchips SWAP
Whether it’s 1 x Microchip or 10,000 x Microchips, we will swap every competitor Microchip for 3 x of our Smartbreeder Microchips!
Hassle-free, we collect + deliver completely free of charge!
Every microchip comes with FREE registration + 2 x FREE new owner transfers!
We stock Standard 12mm, Mini 8mm, Nano 7mm, microchips. All microchips will be registered on SmartTrace European database.
Ever microchip also comes with a laser disc dog tag with the unique chip number etched on-to the back!
SWAP TODAY! ...Call 01208 420 999
***Smartbreeder and SmartTrace incentivise customers to provide Trustpilot reviews***
Reviews 719
Jon
Jan 15,2025I inadvertently registered my pet's details to the wrong microchip. One email to customer service and the issue was resolved. The fee was refunded and no administration charge was made. The service was fast and efficient and I'm staggered by how easily Bree in the customer service team resolved, what I thought to be, a really difficult issue. Many thanks.
Ang
Jan 14,2025Bree has been an absolute star and so very helpful and informative
kendra ford
Jan 12,2025Had issues with finding microchip registration in my account but with awesome assistance and help from Joanne this has now been rectified Joanne was especially helpful with receiving the OTP everything was sorted very quickly,
Mark Smith
Jan 11,2025Impossible company to contact and ignore emails. I've been trying to reunite a lost Cat with it's owners but smarttrace have done absolutely nothing to facilitate it's return. I would go elsewhere if you care about the safe return of your beloved Pet!
Liz Friend of Ted
Jan 11,2025I recently contacted this company regarding changing microchip details, after an initial few minor issues everything was sorted. The response to my email was dealt with very quickly and efficiently by Diane , she was most helpful in explaining my query and sorted it out with great customer service
John S
Jan 11,2025Outstanding service highly recommend using this company. Joanne was exceptionally helpful.
Denise Shirreffs
Jan 10,2025Just got a puppy, he was registered under a different name and I have changed his name, so contacted by message , got a prompt reply from a very, nice helpful lady Joanne and name has been changed. Easy transfer too. Highly recommend
ms glover
Jan 10,2025Joanne at Smarttrace was very helpful. She got back to me quickly and explained properly the answer to my question.
Vicky B
Jan 10,2025Excellent service with regards changing address details on an existing dog micro chip. Joanne was extremely helpful throughout the process and supplied all the information we required. Thank you.
Chriztiina
Jan 09,2025Diane was absolutely amazing with her problem solving skills; quickly unravelling an account mystery & swiftly rectifying an almost historic data entry error. What a relief!
kevin peacock
Jan 09,2025Diane answered my question straight away an gave me good information very helpful..
Jacob Boyzile
Jan 09,2025Bree was very helpful. I had an issue with transferring ownership of a dog due to being given an incorrect number. Once I emailed I got the issue resolved within an hour. Really satisfied and thankful for the help.
Michael CosseyEdwards
Jan 08,2025Only one star bcause it is not possible to give no stars. Impossible to contact someone to help with a genuine enquiry, everything is automated. We supposedly have three ex-rescue dogs registered with this organisation so would consider ourselves good customers. On the basis of this experience my advice is to go elsewhere.
Rachel Martin
Jan 08,2025Joanne was extremely helpful in resolving my query. I would definitely recommend this company. Customer service is 5*. Thanks.
Jonathan Cole
Jan 08,2025Great service from Diane at SmartTrace. Diane gave simple instructions to resolve a transfer. We gave Diane what she asked for and she took ownership of the issue and solved it quickly allowing us to complete our registration with all the correct details. Many thanks Diane.
Jane Byford
Jan 08,2025I had a couple of problems which Diane solved very quickly for me so thankyou very much
Denise Garcia Kalmus
Jan 08,2025Very prompt and efficient service. I was very pleased.
KATHLEEN BELL
Jan 07,2025Absolutely wonderful they are so efficient and put your mind at ease when they say they will sort it and my gosh it was sorted so quickly brilliant service and wonderful workers
avril
Jan 07,2025We were contacted by e.mail asking us to pay to continue our chip being registered by a company after owning the dog for more than three years and as we have another dog a little older who is registered with smarttrace I contacted them to register the second dog with them yesterday. I sent a copy of the mail we had received and was told it’s a fraudulent company so if we hadn’t had the first dog registered at smarttrace maybe we would have been duped into sending our bank details and scanned of our savings so I am extremely grateful to Diane who was my contact at smarttrace and I am now in the process of getting our second dog transferred to smarttrace for registration
108 OFFICE, 372 OLD STREET, EC1V 9LT, LONDON, GB
https://smarttrace.org.uk
Jennifer
Jan 15,2025Joanne was very helpful. Solved my problem easily.