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SmartTrace

4.5 (719 Reviews)

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3 FOR 1 - Pet Microchips SWAP

Whether it’s 1 x Microchip or 10,000 x Microchips, we will swap every competitor Microchip for 3 x of our Smartbreeder Microchips!

Hassle-free, we collect + deliver completely free of charge!

Every microchip comes with FREE registration + 2 x FREE new owner transfers!

We stock Standard 12mm, Mini 8mm, Nano 7mm, microchips. All microchips will be registered on SmartTrace European database.

Ever microchip also comes with a laser disc dog tag with the unique chip number etched on-to the back!

SWAP TODAY! ...Call 01208 420 999

***Smartbreeder and SmartTrace incentivise customers to provide Trustpilot reviews***

Reviews 719

4.5

Out of 5.0

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Mavis Pritchard
Jan 22,2025

Quickly responded to my request and completed satisfactorily

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customer
Jan 22,2025

Very helpful lady called Joanna

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Dr. Birkett
Jan 22,2025

Diane was so helpful. Prompt response and sorted everything witching minutes.

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Alison Eardley
Jan 22,2025

A brilliant company they are fantastic. Just been in touch spoke with Joanne. She made sure my dog Rosie is linked with my information . Such a lovely person couldn't do more to help . Really prompt and thorough . This is the best company to use for you pets microchip information . Many thanks Alison and Rosie

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Nick
Jan 22,2025

Very helpful great experience

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Metin Ozkan
Jan 21,2025

I sent a request form for incorrect registration. Literally 3 minutes later I received email that it was corrected, then a minute later Diane from help desk sent the new certificate with correct number and information.

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coxfamilyherebtinternet.com
Jan 20,2025

I made a mistake in entering the micro chip number of my new puppy I only realised after paying for it. I then summited the correct number and paid for that. Contacted smart trace (Diane) and she sorted it all out in a matter of minutes. Thank you Diane.

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Kerry
Jan 20,2025

I recently got a new puppy and was given the chip card by the breeder. I completed all the details, found the site easy enough. When I took my pup to the vets I asked them to check the chip and it turned out I'd been given the wrong card (easily done when there are multiple pups) so I emailed in and asked what I could do. Joanne has emailed this morning and has confirmed she had removed the details from the wrong chip AND organised a refund so I can start from scratch. Fabulous! Fully expected it to be a 'you'll need to pay to amend the details' kind of conversation so really nice to find a company with a bit of commonsense and empathy that the error wasn't of my own doing and , as such, I shouldn't be penalised. Great speedy service!

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Angela Nicholls
Jan 20,2025

Joanne was extremely helpful and dealt with my query very efficiently and effectively Thank you

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Sandra Sweeney
Jan 18,2025

Diane was extra helpful I was trying to register my dogs microchip and getting very confused as the charity I adopted her from was telling me that they had done it but there was no proof In the end I gave up but Diane contacted me back and I gave it another go and got it sorted thank you Diane

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Phil ya boots
Jan 18,2025

Straightforward and efficient Diane was the most helpful

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Michelle
Jan 17,2025

I hadn't used Smartrace before so when I put some information in wrong I got in touch with them and they were really helpful. Joanne who works there was able to sort my query out so I knew my dog's details were correct.

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Jacqueline Sanderson
Jan 17,2025

Diane was extremely helpful and friendly with my recent request and replied to all of my emails quickly. Thank you ☺️

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Elaine
Jan 17,2025

Diane from smart trace was a pleasure to deal with , she sorted out my problem very quickly regarding transfer of a microchip over to a new puppy owner .

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Matthew
Jan 17,2025

Amazing service thank you 🤩

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Hilary
Jan 17,2025

Bree was very helpful and gave me almost instant replies which helped my peace of mind considerably Thank you

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Aaron Gardner
Jan 16,2025

Excellent service Joanne couldn’t help enough sorted my problem out quickly and without any dramas 5⭐️ customer service

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John Baggs
Jan 16,2025

Very professional and helpful, Bree went through a number of stages of help to resolve my issues. The final solution worked perfectly and put my mind at rest that the service protection was fully restored.

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Jacqueline Eagle
Jan 15,2025

I have given 5 stars but mainly for the speedy and helpful assistance from BREE. The actual website I found a bit confusing. I was transferring the chip ownership to my name and address. I have worked with lots of microchip websites in my previous veterinary workplace that were a lot easier to work round the website. Not even an option to talk to someone on the phone for the reason I needed.

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customer
Jan 15,2025

Diane was very helpful and informative with quick responses.

01208 420 999 [email protected]

108 OFFICE, 372 OLD STREET, EC1V 9LT, LONDON, GB

https://smarttrace.org.uk

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