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SmartTrace

4.5 (719 Reviews)

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3 FOR 1 - Pet Microchips SWAP

Whether it’s 1 x Microchip or 10,000 x Microchips, we will swap every competitor Microchip for 3 x of our Smartbreeder Microchips!

Hassle-free, we collect + deliver completely free of charge!

Every microchip comes with FREE registration + 2 x FREE new owner transfers!

We stock Standard 12mm, Mini 8mm, Nano 7mm, microchips. All microchips will be registered on SmartTrace European database.

Ever microchip also comes with a laser disc dog tag with the unique chip number etched on-to the back!

SWAP TODAY! ...Call 01208 420 999

***Smartbreeder and SmartTrace incentivise customers to provide Trustpilot reviews***

Reviews 719

4.5

Out of 5.0

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Egle Siderfin
Sep 04,2024

Bree was fantastic she resolved my issues so quickly. Excellent customer service!

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Robert Phillipson
Sep 04,2024

I had a problem with the registered birthdate of my dog. Diane was very helpful and the issue was resolved within hours. I am extremely impressed, and grateful with the speed and professional attitude.

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Lucy Ellis
Sep 02,2024

Joanne was brilliant, answering my queries quickly and comprehensively, with all relevant information and steps to action and also the links which has enabled me to sort out my chip issue - thank you!

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JPW
Sep 02,2024

Bree was extremely helpful and efficient. She gave clear instructions which I was able to follow to resolve my query.

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Emma Hemming
Aug 31,2024

Needed help with registering a microchip and Diane was extremely helpful, and got back to me straight away. Thank you!

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Amanda Simpson
Aug 30,2024

Thank you Bree for your quick service. You were brilliant. πŸ™‚

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Consumer
Aug 30,2024

I received great service from Diane this evening. I am now able to access my account. Diane was very quick to respond to my emails.

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samantha scrivens
Aug 30,2024

Had to update the details on the microchip for my dog, it was extremely fast and easy to do and Diane was really helpful. Literally got a response within hours - very impressed!

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Andy Kirkham
Aug 29,2024

Had an issue with my email address, contacted Smarttrace for help Joanne was brilliant, great service, thanks.

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Mr Roath
Aug 29,2024

Bree certainly helped me giving me excellent advise when I mistakenly paid a non-regulated pet microchip company. I now have my dog registered on Smarttrace and a good regulated database. Thank you Bree.

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Lorraine Coster
Aug 29,2024

Registered two pets today but could not update the information as the site would not allow me. Contacted Joanne to ask her advice, she got back to me really quickly and explained how everything works. I was very impressed that Joanne had been able to solve my query and was both friendly and professional.

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sue allfrey
Aug 29,2024

Bree made the whole transfer procedure seem less. She was polite professional and very helpful

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Lesley Kamara Thank you for your order with Animed Direct.
Aug 24,2024

Exactly what I was looking for and quick delivery

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Lisa Pruden
Aug 24,2024

Had to contact customer services by email as I had problem with pet registration details. Emailed back by Bree who resolved problem very quickly.

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Betty east of england
Aug 23,2024

I needed to add a date of birth to my kittens details and couldn't find how to. I emailed and the lovely Bree did it for me. Very timely, communicative and polite. Couldn't ask for more.

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Sharon
Aug 23,2024

Great customer service

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Lisa Brightwell
Aug 23,2024

Bree at SmartTrace dealt with my query quickly and efficiently. Thoroughly pleased my dog Bonnie is microchipped by the company.Thanks Bree πŸ˜€πŸ˜€πŸ˜€

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Katy
Aug 21,2024

Was struggling with an edit on their website but after emailing them I received a response the next day from Joanne who fixed the issue promptly for me. Great customer service and piece of mind that all my details are now correct.

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Anne
Aug 20,2024

Bree was really helpful when I had a problem with my microchip number. It was sorted out very quickly and I was advised of the situation so I knew what was going on. I was very grateful for the assistance Bree gave me.

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Olivia Tomlin
Aug 20,2024

Impossible to get through on phones. You cannot get through to an advisor no matter what you press and the recorded messages just plays over and over again saying it will put you back to the menu screen

01208 420 999 [email protected]

108 OFFICE, 372 OLD STREET, EC1V 9LT, LONDON, GB

https://smarttrace.org.uk

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