Sold.co.uk
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Reviews 968
Kevin Parker
Sep 08,2021I worked with Dipesh for my sale and was so pleased with how regularly he kept me updated and kept on at the buyer's Solicitors!
Henry Gatehouse
Aug 20,2021An extremely refreshing experience purchasing through Sold.co.uk and working with Zak & the rest of the team! They have been extremely responsive and made the whole experience as stress free as possible. Thanks very much! I have just collected the keys to my new home and can’t wait for the next chapter!
vincent graham
Aug 15,2021Not worth one star... This so call estate agent took 6 months of my life. Cost me thousands, and lost of sleep and stress They have been rude ,and unprofessional with me I had contacted the director whom swore at me. All this because they bumped the price up just before exchange...saying their client needs £40k more to purchase what they want. I had Paid searches, solicitors fees ...and paid with six months of my life near to exchange they tried to get more money When I approached the management they got nasty ,and rude... Sold. They responded with I am to blame. How can a business not understand the importance of feedback. What do I have to lose ,and why would I make up anything. This company is shocking. Low. Unprofessional, should be laws about them. I really wish they go broke after they tried to break me,and extract more money. Modern day theives, and unprofessional scum tbh
Paul T
Aug 12,2021very pro-active and helpful with getting you signed up. Not as responsive or efficient once property is on market. Be wary of the "no legal costs" thing as I was sent a list of solicitors fees and charges after the property went on the market. I emailed a few people at Sold asking if - despite them advertising to the contrary - I would actually be liable for some of these costs . I never received an answer on this and when I came to the end of the 30 day contract decided not to continue further. Also seems to be proving a bit difficult in getting my key returned. On that topic, they arranged a third party key holder so attend viewings. Unfortunately 2 weeks later an appointment had to be cancelled as it emerged that he had gone on holiday so I ended up having to attend myself the next day. Having made the 20 minute to the flat drive during my lunch break, I met the prospective buyer only for them to they realise it was a 1st floor flat and they wanted ground floor. Turns out Sold hadn't specified this in the description online. Again, when I emailed them to point this out and make them aware of a few other discrepancies in the Rightmove listing, no one replied. They were very keen for me to accept an offer that was made at 25% less than the asking price though.
K Roberts
Aug 02,2021Really helpful through the whole process and always at the end of the phone. Very friendly and quick to answer emails and queries.
Karen Rogers
Jul 30,2021My property has only just hit the market but the service received from Tia so far has been outstanding. Now lets see if the property sells!
Sarah Jane Johnson
Jul 02,2021Selling my property they are very helpful
Corinne Sheridan-Brand
Jun 17,2021I found Ellie very professional and friendly. My calls and emails were dealt with speedily and accurately. From initial enquiry to on the sales market in a few days with great photographs. Very pleased with the service I have received so far.
Dr Joan
Jun 07,2021I have bought and sold properties over the years. This is has been the swiftest, and most professional service of any agency I have used. Emails are responded to in hours, there is an honest, pragmatic exchange regarding questions and answers. I would have absolutely no qualms in recommending this estate agent company and would definitely use them again without hesitation.
Katie C
Jun 05,2021Still going through the sale process of my house, but the service so far has been excellent. When I contacted webuyanyhouse Felix answered the phone and unfortunately we couldn't come to a deal, but he did ask if I'd be interested in their sister company and we were able to sort out an agreement. The next stage for putting the house on the market was with Ellie and again great communications and felt great dealing with her. Hopefully my house sells fast!
Arlene Kuhlmann
Jun 04,2021These agents are very efficient
Stacey Moody
Jun 02,2021This should be the way all houses are sold. They tell you from the get go how much you will get from the sale of your home. All the fees are taken from the sale so there are no nastily surprises. The price you agree isn’t what it goes on the market for, it’s there jobs to get you your agreed sum and anything above that is their cut. Personally I much prefer this!
Kate O
Jun 02,2021I've been really pleased with the communication and professionalism of SOLD. My listing looks fantastic and I have been kept up-to-date with the process.
JBelcher
Jun 01,2021Sold were a fantastic choice for me. I was originally referred to them from their sister company We Buy Any Home as the cash offer wasn’t enough for us. Within a few days of signing up to the service we had had a photographer round and then we were up on the market shortly after that. We got loads of interest and had an offer within four weeks. Currently going through the process of getting everything finalised but would definitely recommend this service to others. My friends are selling their property and have gone with Sold too!
mrs sara jones
May 26,2021The worst company ever even after signing contract it took them 3weeks to send photographer then nearly a week to upload on to right move so them saying they can sell within 30days what a load of bs then when i wanted out they said they would charge me 5k and don't stat me on the photographer 😬
joe - fareham
May 21,2021Brilliant service form Ellie F and the team form start of the process right the way through, Would most definitely recommend them to anyone
Jo
May 16,2021I am left writing a review hoping someone from sold.co.uk will get in touch with me. I have had a flat with them from late last year and have not had very good service from Sold. I have asked if there is anything I can do to increase interest and my questions are ignored. Sometimes it has taken over a week to get a reply, and I am never given an update on what is happening. I received a phone call from one of their colleagues to see what I wanted to do with the flat and I returned his call straight away and two times since then and haven't heard back. I've emailed sold twice now to let them know I don't want to have my flat on their site anymore and haven't heard back in weeks! I'm on this hoping someone will get back to me as their service has gone from ok, to bad to worse now and without going through all the issues, I want my flat off their site and no one is returning my calls or emails. @ABBIE - Thanks for your reply. I have been in contact with Matt Garrish, Tushar Wadhwani and used the general enquiries email address. Your CFO Richard Olliffe emailed me on the 21st of May saying he was looking into it and someone would get in contact on Monday morning....I still haven't had a response back and its nearly been two weeks.
Paul Barry
May 13,2021Great at keeping you informed and updated. Sold done most if not all the procedure.Negative, too many people contact you although but in a positive way.
RUSSEL OAKES
May 04,2021Sold were very good at getting the house sold and got lots of people viewing the property. I only gave 4 stars because of the aftersales service wasn't the best it was hard to speak to someone and get updates the process has taken me a year.
Noreen Hussain
Sep 09,2021Dipesh is amazing! He is always so helpful and so friendly and ensures matters are progressing promptly. I cannot fault SOLD.co.uk and have worked with them for years and i must say they are extremely friendly and caring and really get the job done efficiently, stress/hassle free.