We will make sure your dog finds the perfect fit
I ordered several items Dec 6th and it quoted it would arrive in 3-9 days, plenty of time to get before Christmas. It has still not arrived and when you click on their shipping number link it goes to a website with Chinese characters. It says this company is based in New York but it is clearly not. I asked for a refund and was ignored so I had tobdispute it on my credit card. BUYER BEWARE.
Company replacement items were delivered and I am happy with my purchase.
The product itself is satisfactory. I was disappointed that the company was listed as being in Canada, so based on previous experiences with Canadian companies and without any more information, I was expecting the product would arrive within a reasonable amount of time. The website said it would take 3-5 business days for the order to be processed. As soon as my order was processed I received an email that it had shipped as well...from China. Almost 5 weeks for the sweatshirts to come from China would be perfectly fine if there was any indication that they were coming from China and not Canada which, on the slow side is about 10 days to get something to where I live in Michigan, USA. The sweatshirts themselves are cute, which is why I left 3 stars but I can't help but feel a bit bamboozled by the lack of transparency around where the products are actually coming from.
The hoodies are great for the pups, but they don’t tell you it will take a couple months to get the order because they come all the way from China.
I ordered 2 weeks ago and just received my items and had no idea where they were or when they were going to get here. Tracking wasn’t updated in over a week. Product is fine but didn’t like no communication on my products.
Couldn’t have had better customer service! I bought the wrong sizes on my initial order and it was no problem at all to get the right sizes sent. Not only that they allowed me to donate the ill fitting items to the nearest shelter rather than demanding them back (this was their suggestions which I thought was fantastic)
Dont expect the delivery to be on time. I order mine in the beginning of December. I was told two week. It's almost been a month, and its still not here. This will be the last time I shop at sparkpaws.
Item arrived in timely manner. Well made, size was accurate.
Syper cute and very soft! Fit perfectly based on the measurement chart.
The hoodies' sizes were easy to pick and were perfect. My daughter and her Australian Shepard LOVED them. They are super soft, well made and they get compliments all the time. Zeus loves wearing his hoodie and comes running when my daughter holds it up! Very reasonable shipping times too. Very satisfied. Thank you!
Never received my order. Will not order again. Never again
I ordered the product (Flex Shell Water-resistant Dog Boots) just before Christmas (18/12), despite the chaos of the 'silly-season' they arrived as promised on New Years eve ... the product was true to its description (and very cool!), fitted well and she loves them. A reputable and trustworthy company selling good quality products - I will use them again!
It's been a month and still have not received my order. Nearly impossible to track where your shipment is at. There are plenty of other options out there don't waist your time or money with spark paws. I feel bad writing this review but this is insane. I hope my order is correct and I don't have to return and go through this crap show again
Your sizing is way off. I ordered an XL for my medium sized dog and what I received is barley an XS.
Smooth & fast transaction! Great quality construction and we appreciated the first-time fit guarantee!
Excellent communication. Great exchange for wrong size choice made by us. Can't fault. Definitely recommend! Everything arrived safely and replacements sent no quibbles. Worth the wait. 100,% will use use again. Items great quality. Bought onesies X2 and rain coat. Love them.
I still haven’t received my order after a month.. I was told it would be delivered by now and its not.. customer service called me Sally? And then never really confirmed my order. Not sure if I’ll get it or not! I hope it arrives.
I purchased a coat for my dog that was too large. I returned it as instructed and was told another was being shipped out but it never came.
Order was received a month late, and we missed the Christmas Day photos we were hoping for. Once I put out a negative review the product suddenly appeared the next day. Once received the product was good quality and we are happy to have it!
Sherri
Jan 03,2025We got our 1st order today and my baby girl loves her 1st ever jammies. The material is super soft and I can't keep from running my hands over the material, which works for my girl as she gets extra pets. LOL! I would certainly buy from this online store again. In fact we are picking out 2 more outfits today. Also the sizing guide was spot on. They fit her to a tee.