In 2001, a customer named Jen was building her dream home in southern Michigan and wanted a beautiful stairway. She could see what she wanted in her mind, but the stair parts she wanted were not available through normal outlets. She wanted unique iron balusters with custom box newels. Len thought he could meet her needs, and StairSupplies was born.
Today, StairSupplies thrives on customizing stairways with iron balusters, the most extensive line of box newels available, a generous selection of handrails and the most beautiful turned newels that you can imagine. While you browse the Stair Supplies website, give your imagination freedom and allow our craftsmen to complete your dream.
Our stair specialists focus on building, creating and designing. Our customers understand that they want their home to be a place of beauty and function, and they need help selecting the right mixture of wood species and design to achieve a beautiful stair creation.
There were some hick ups but on the whole, the final result looks brilliant and the guys could not have been more patient and easy to work with. Many thanks
Super simple to order from, and when I needed to make a change in material they made it easy and quick. I highly recommend them.
I HAD A GOOD EXPERIENCE WITH YOUR COMPANY , EVERYTHING CAME CORRECTLY AS EXPECTED,NOTHING BROKEN OR MISSING, HELPFUL STAFF , I WAS SHORT ON SOME SMALL HARDWARE, BUT THEY SHIPPED IT NEXT DAY, I JUST WISH THE PRICING WAS A LITTLE LOWER, AND MANUFACTURING WOULD TAKE LESS TIME .
Great price, shipping and product looks great in my new home.
everything was fine and they are installed
My son installed a cable railing system for the split stairs to the basement. We had a few questions, and the guys helped us in placing the order. Order came on time. As the installation was underway, it was discovered one of the posts was incorrect and once customer service (Ben) reviewed the order, it was quickly rectified! I LOVE LOVE LOVE how it looks, as it has opened up the open concept area. I couldn't be happier. Authentic Mid-Century Modern living room/dining room meshes brilliantly with Cool Contemporary! Hope to see our finished project online!
They had everything I was looking for, and products were just as pictured.
The hand rails came without any damage, but I did notice that one of the layers in 4 foot section had a major and unsightly defect in it. For a piece this short, I would have expected it to be culled out. Fortunately it did not go all the way through and I was able to face it to a solid wall. No harm, no foul. So I did not return it. Otherwise after lovingly putting on over 10 coats of finish it matched up great with the other components of my stair case that I put in 35 years ago.
Worked out good, made little candy canes as trim on both ends, we could send a pic if you are interested
The final install has been completed and it is wonderful. Thank you for the high quality and reasonable priced components!
Customer service was excellent; delivery notifications were amazing. I would definitely recommend.
Shipped as ordered. prompt shipping, very competitive pricing.Great quality.
We did about 40 feet of cable deck fencing with a top beverage rail. Worked out great. We did it in black color and it blends into the back ground it’s like having no railing at all. We recommend the cable fencing in black!
our stair products arrived in perfect condition and the quality of what we purchased was excellent. It was installed and looks beautiful. Thank you very much
My view rail system was easy / fun to install. The sales agents were helpful regarding minimizing my costs. Installation instructions were straight forward. I'd highly recommend this system.
Great service. Good communication. Friendly staff.
As a contractor I would STRONGLY recommend that NO-ONE ever does business with this company. Bad product and even WORSE customer service. I am proud to say in the last 10-1/2 months I have talked 6 of my customers out of using this product and company as I will continue to do until I am no longer in business.
Great customer service!
Excellent products and service team. Delivery was on time and boxed items very well protected to avoid damage from shipping. Everything assembled perfectly as described.
Rex Bunnell
Feb 18,2020Quality material delivered on time.