In 2001, a customer named Jen was building her dream home in southern Michigan and wanted a beautiful stairway. She could see what she wanted in her mind, but the stair parts she wanted were not available through normal outlets. She wanted unique iron balusters with custom box newels. Len thought he could meet her needs, and StairSupplies was born.
Today, StairSupplies thrives on customizing stairways with iron balusters, the most extensive line of box newels available, a generous selection of handrails and the most beautiful turned newels that you can imagine. While you browse the Stair Supplies website, give your imagination freedom and allow our craftsmen to complete your dream.
Our stair specialists focus on building, creating and designing. Our customers understand that they want their home to be a place of beauty and function, and they need help selecting the right mixture of wood species and design to achieve a beautiful stair creation.
I got the tread and looks great!!
Love this company!
Placed order on line, no problems, easy to order. Processed promptly, and arrived in good order. What's not to like?
When we first started looking for a railing for our new porch, I came across Stair Supplies and their View Rail system. My first thought was that it was overpriced, and I considered trying to make one myself. Then I took a closer look at their system. Just the raw metals to make a post came to almost 70-80% of the price for their finished post. The hardware/cable set up that they have engineered is amazing, and super easy to use and install. I was able to put up a 2 sided perimeter on our porch, with a total of 7 posts (including stairs) in an afternoon. We have gotten a ton of compliments on the new porch and railing, it looks amazing, is built to last, and was easy to install. It took several contacts with them to get everything dialed in, but the customer service was amazing as well. If you are considering this at all, I say go for it!
Very Professional
Love the way out stairs look now!!
The wrought iron spindles look awesome. The order arrived well packaged with no damage and on time. Couldn't be happier with the end product!
I bought a home from 1964 and upgraded the stairs with a new handrail and balusters. My brother is in the remodeling business and recommended Stair Supplies. For a better product and the same price as the box stores I was able to get what I wanted.
Great quality product and they go out of their way to help. Highly recommended. Plans and directions are easy to follow
Parts look great
Great customer support, great product.
I have made two different orders from stair supply. Both times I interacted with the staff because I was ordering materials I had only seen online. Each time they were professional and helpful. The information they provided was accurate. My order was filled promptly and received in a timely manner. The products were exactly as described. Good quality materials, Good price. Without hesitation I would recommend this company to anyone.
Solid Product With Expected Delivery
Professional Service with Great Quality!
Changed shipping dates 2 times without letting us know after missing the originally promised timeline. It wasn't until we called to confirm shipment that we were told dates had been changed. We called and confirmed a shipment 2 days before ship date and they confirmed it was a go only to find out the day after it was supposed to have shipped that it did not ship. The only reason we found out was because we called. They didn't have the business acumen to inform us that they could not keep their own schedule. Extremely poor communication / scheduling.
Excellent product, installation was straight forward. I had to remove some material on the angled post holes (round ones only) to get hardware to fit correctly. Looks awesome. Would recommend this product without reservation.
I had to wonder when the estimated ship time on my 3' handrail was scheduled to arrive 1.5 months after placing my order what was the delay. But the quality of the final product when it arrived conviced me that the wait was worth it. The customer I ordered this for was extremely impressed and happy with how close a match it was to her existing handrails. The railing came well packed in a protective shipping container. Overall, I am very pleased with my Stair Supplies order.
ordered hundred plus iron balusters which arrived on time as promised. enjoyed all the information online and took advantage of the web site stair designer option. my installer did a great job & the staircase upgrade project is in final stages of completion. wish I could have returned the epoxy gun and cartridges which weren't needed.
The online design process was easy & straightforward, communication was good & everything I needed was delivered within 3 weeks of my order, well-packaged. Wouldn't hesitate to use their products again.
Michael Smith
Sep 18,2018Excellent product and support.