logo
Stannah UK

Hosted by David Simmons

4.5 (852 Reviews)

To leave a review you need to be logged in

In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service.

Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.

Reviews 852

4.5

Out of 5.0

comment
Richard
Jan 16,2025

Efficient service, friendly engineer

comment
Stanley Salmons
Jan 15,2025

Good explanations of various safety features. Thorough service.

comment
les burningham
Jan 15,2025

Excellent service

comment
IB
Jan 15,2025

Quick install friendly and showed how it work would definitely recommend Stannah.

comment
Davlyn
Jan 15,2025

Good installation and my husband, who has Parkinson’s, is able to use the controls A slight problem after 2 months, but same day service and soon resolved

comment
A Customer
Jan 15,2025

Installed and broke down on the same day, waited hours for an Engineer to return to fix the fault and silence the alarm. Didn’t inspire confidence in the product at all.

comment
Chris Lee
Jan 15,2025

Prompt, efficient, very helpful..

comment
Mr Antony Woodrow
Jan 15,2025

Very helpful engineer and great service.

comment
Mark Slater
Jan 15,2025

We have owned a Stannah Home Lift for six years. We would grade our overall experience with Stannah as satisfactory. The service we have received from Stannah engineers is best described as patchy. We have had to resort to barring one engineer, as we believe that the result of his support creates more damage than good and found his customer attitude unacceptable. Most engineers that do attend for maintenance or repair are pleasant and have a basic knowledge of our product. Engineers are expected to service a very large range of products and so have limitted experience of our model of Homelift. In addition the cost of ongoing maintenance and spares we find to be surprisingly expensive. For example a set of four support cables similar to bicycle brake cables that should hold the lift cover cost several hundred pounds to replace. The cost of ongoing maintenance inclusive of parts is over £120 pcm. Having said that the lift is reliable, having let us down only a couple of times.

comment
Linda Stanford
Jan 14,2025

Lovely people to deal with, from the Lady at the end of the phone to the repair man (Rob) a pleasant experience all round

comment
Jacqueline
Jan 14,2025

Efficient and friendly service.

comment
John Smith
Jan 14,2025

First ever service which was carried out efficiently.

comment
Tracy joynson
Jan 14,2025

My mum had a problem with the foot plate getting stuck on her stair lift. She called just before 3pm and the engineer for Bognor Regis was here by 4.30pm to fix it !! Such excellent service. Couldn't ask for more

comment
Emma Hirst
Jan 13,2025

Fabulous service (as usual) from Stannah! My daughter's stairlift suddenly stopped working at about 6.40pm. I called through on the number and the lady that I spoke to had an engineer out to us by 8pm that night. The battery wasn't working properly. It was all replaced very quickly and my daughter got her lift back. Very impressed at how quickly this all got sorted!

comment
Ron Mayes
Jan 13,2025

still worried how the struts will be in the hot weather when we have run out of guarentee

comment
Tony Catherall
Jan 13,2025

polite and efficient engineer Although I think the amount charged for 30 minutes work is expensive

comment
RACHEL WILLIAMS
Jan 13,2025

Friendly helpful guy, great service and and did a fantastic job and attached our remotes to the wall too. Thank you. Really pleased.

comment
David
Jan 13,2025

Quick efficient service and I couldn’t be without it, I rely on my Stanna

comment
David
Jan 13,2025

Useful, professional advice discussing what was needed for my invalid mother.

comment
customer
Jan 13,2025

very efficient, both the sales man and the fitter where very pleasant and where clean and tidy

01264 364311 [email protected]

Watt Close, SP10 3SD, Andover, GB

https://www.stannah.com

Contact The Company
Recently Added