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Reviews 475
Mr Graham Clarke
Jul 08,2023Friendly and efficient staff both in the office and on site. They dealt with an access problem quickly and efficiently. Highly recommended
Wendy
Jul 08,2023The two men that moved us were very professional and proficient. But they were also very helpful and supportive to us. They made the move so easy and stress free we cannot thank them enough
Alan Cartwright
Jul 07,2023Very professional, careful with our possessions and friendly crew!
customer
Jul 07,2023The service we received was outstanding from start to finish.
Nigel
Jun 28,2023The driver of the vehicle joined the right lane (Fast lane some call it) immediately after joining the A4146 from the roundabout that joins onto Wing road, and although the left lane was clear albeit a Clark contracting tipper lorry around 200 yards in front on the left hand (Slow lane) the driver outright refused to move over to the left hand side and allow other road users to pass. He continued to use the right-hand lane until the next roundabout where he was turning right and by that time, he had single-handedly made the dual carriageway very congested as he was travelling around 56MPH when the limit for non-HGV's is 70mph. Sheer ignorance!! Secondly, the driver was driving extremely erratically and continued to swerve between both lanes? I'm not sure if this was a ploy to stop other road users under taking (Which again is illegal and no other driver dared too) But it felt as though he was trying to eradicate this happening? Lastly, considering the driver is driving a sign written lorry, you'd have thought that he would conduct himself professionally whilst driving his employers' vehicles? This wasn't the case. The driver was waving and goading into the mirror and was sticking his arm out of the window effectively taunting and laughing the cars behind him at the fact he was holding the traffic up? It might be funny to him, but maybe if he was focusing on the road he wouldn't have been swerving in/out of both lanes and wouldn't have been considered a danger to other road users that could've had serious implications. Having been working within transport for over 30 years and holding my international transport managers CPC and being in charge of a fleet of over 50 vehicles at a major furniture delivery distribution, I don't think I have ever witnessed something so unprofessional from an employee representing their employer in my career. I have emailed the company but have not had a response as yet...
Philip
Jun 19,2023Great removal company. Nothing was too much from start to finish. Would definitely recommend Stephens Removals.
Christine Cowell
Jun 16,2023The remove was very well handled and everything was done efficiently.
Lizzie
Jun 16,2023Very efficient, friendly and a great team who worked together effectively
John Man
Jun 16,2023From the initial enquiry, visit to obtain a quotation, packing, removal and final collection of boxes. Everyone involved was extremely informative and helpful, made moving completely stress free. I would highly recommend this company to everyone that needs to move. Worth every penny, thank you all for being so professional.
Robbie
Jun 16,2023The removals team were polite , courteous efficient and thoughtful. Nothing was too much trouble.
S Flint
Jun 16,2023For the date - Stephens were really accomodating with changing dates and short notice move. On the day - they were very professional and helful, and made a stressful day (exchanging) and lot easier.
Ken Humphrey
Jun 15,2023Unbelievable crew who worked so hard all day to make our move as easy as it could. Can't praise them and the office staff enough. Great job.
James Lanwarne
Jun 15,2023Great service, nice guys. Very efficient
Alex M
Jun 15,2023Great service from a great team. Stephens were able to help us with our move at short notice, were priced competitively and the team that moved us was excellent. Friendly, efficient and above all careful with our belongings, they definitely delivered above and beyond expectations. Highly recommend.
Mr Griff
Jun 15,2023Every person i dealt with was polite and helpful. Happy with the quote and all went smooth on the day, the crew were hard working and nothing was to much. Only 4* due to a couple of minor bumps BUT i am happy as this should be expected and I could easily fix.
Ms Rebairo
Jun 15,2023An excellent service from the initial contact to the final follow up. Team was polite, respectful and courteous. I would not hesitate to use again.
Mrs Mulley
Jun 15,2023Stephens were amazing we booked them at very short notice but they were so helpful and accommodating and then the removal men were equally amazing no fuss nothing too awkward they were friendly and so professional I would throughly recommend
customer
Jun 15,2023Really good team very efficient and helpful
Tina Fitzsimmons
Jun 15,2023Very knowledgeable, friendly kept us focussed, excellent at what they do made the day go smoothly and was the least stressful part in the end
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Textplode
Barn 2b South Courtyard, Dunston Business Village, ST18 9AB, Staffordshire, GB
Barry
Jul 19,20232nd time with them, the best removal firm ever!