Free delivery available to mainland UK
As a old lady cannot close need it easier to be o a p friend
Great product, good service, they said next day delivery & it was, very helpful polite delivery driver, would highly recommend, thanks stovesAreUs
Excellent smooth buying experience
Happy with product, good customer support, chasing up delivery.
Great easy to navigate web site, good choice of products at very competitive prices. Excellent delivery times, often only one or two days.
Excellent buy I am so pleased with my new bio fire. Easy to install and easy to use.
The electric fire I ordered arrived promptly & well packaged.
Excellent service - next day delivery and we're delighted with the stove
Ordered a stove on Friday - delivered on Monday for installation on Tuesday. Thank you!
Really quick delivery and really good price.
Nice fire and fast delivery
Keenly priced Dimplex electric fire drew me to this company after searching extensively online, delivered promptly and safely. Happy to recommend this company.
Have not received item yet
The delivery team were prompt, polite and helpful. They removed the old cooker and installed the new one with a minimum of fuss and Eve spent a bit of time explaining some of the new functions
Very impressed with the company new stove ordered was delivered within 24 hours also a competitive price
I couldnt recommend Stoves Are Us more. The product is great and the customer service was brilliant when we needed to exchange a product. I would definitely order from them again. Brilliant - 10/10.
No Problems, efficient service
Great fuss free and great communication
Ordered a range master, they only went and left on the drive for me(a women ) to get inside by myself! So after asking half the neighbours to help, opened it up to see the top really scratched up. Sooooo disappointing stoves r us!would not recommend.😠
Jenny Cole
Oct 11,2024I bought a Cozze Premium 60cm Outdoor Kitchen - essentially a cupboard to store a pizza oven for £250. The item was IMPOSSIBLE to build. I rang the company and they assured me they could collect and refund. We packed the unit back up, but have now been told for the last month that they won't collect/refund as there's nothing wrong with the item! Despite their own staff saying it was "incredibly tricky". They did offer to send a representative from the manufacturer to build the unit... but by the time they did this we'd already bought another from a different supplier. So here we are, stuck with a soggy box with bits which (allegedly) could become an outdoor kitchen. There have been so many emails, phone calls, but this is STILL not resolved and I'm so frustrated and feel very, very let down. I just can't see how they have so many stars on Trustpilot. BUYER BEWARE and read the negative reviews before purchasing - I wish I had!! I will now be progressing with Trading Standards, as the ridiculous item is labelled "self assembly"....