Sureserve Energy Services delivers market leading smart metering services across the UK. Amongst our highly skilled, fully qualified and customer-centric engineers we offer solutions in all pressure tiers from low pressure up to intermediate pressure.
Very polite, professional, proficient, and respectful of my property… Thank you ‘K Jordan’
Excellent smart meter installation service received today - The engineer, Michael Normington, rang ahead of time to confirm the appointment, arrived on time and kept me informed throughout. The installation was quick and Michael gave me an overview of the meter and usage before leaving. Michael also went above by fixing the door to my meter box without me asking. Thanks for the great service, Michael.
Great service
Had gas and elec smart meters installed this morning by Jonathan teeder. Very polite and professional. Excellent quality and pride in his work, ensuring my isolator was upgraded to double pole and small hole filled around pipe with putty. Happy to explain things as I asked and a friendly, decent tradesman. Great job Jonathan!
Lloyd was very efficient, friendly & polite, explained fully how the display woks.
My smart meter was fitted today by Warren Wright. The work carried out was fully in line with the expectations that had been set out by my energy provider - from the arrival time to what would be done to how long it would take to complete. I’m happy with how straightforward everything was.
Spoke through each step what was happening. Nice and friendly and went through the instructions of the device really well
Lloyd was delayed through no fault of his own and kept us informed of the delay. When he arrived he was polite efficient and speedy making sure to reassure us and to be extremely thorough. Everything was cleaned and tidied before he left and we were pleased with his company throughout.
Quick fitting , explained everything to me well very helpful and kind
Chris was great very professional and install perfect. No problems or issues. Top fella. Thank you
After several false starts, I agreed again to have a Scottish Power Gas smart meter fitted. James Forde, the installing engineer, rang me on the previous day and laid the ground by requesting that photos of the gas meter and electrical board were sent. On the day, he obtained a new medium pressure apparatus and smart meter and, once arrived, made short work of linking in a communicator to the electricity smart meter and fitting the new gas equipment. It could not have been more efficiently done.
Simon Thomas attended an appointment to upgrade both smart meters. He carried out the planned job and then checked all supplies were working correctly. He was polite, knowledgeable, professional and friendly. Thank you Simon 😊
K.Jordan was the top professional who explained all the details of the exchange of the old meter and the new one.
Just your employee very nice friendly and efficient
The guy from Providor, K Jordan, fitted both our gas and electricity new smart meters today in about 30 mins or so. He was very pleasant, knowledgeable, efficient and easy to talk to. The electricity was cut off for about 20 mins and caused no problems at all as we warned in advance this would be required. Overall a good experience and no issues at all. Would recommend.
Our engineer, Michael Normington, was very prompt, very efficient, friendly and professional. Everything done with a full explanation and left tidy.
Very pleased with today's installation of octopus gas and electric meters. The Engineer Simon Thomas was very personable he gave us a brief explanation of the meters, installed the links on my phone and took away all the rubbish.
James Forde installed electric and gas smart meters on behalf of Scottish power today. Excellent service! Top notch work, an absolute credit to your company!
We had in the past couple of engineers which out of laziness didn't bother to try to solve the problem. Today the engineer was very professional and helpful. He solved our problems with the meters. Thank you from us and Panko!
Sarah Lenton
Sep 21,2024Octopus energy are the best. Brilliant, professional and very informative on tips to save money