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Sureserve Energy Services Meters Ltd

Hosted by David Simmons

4.5 (721 Reviews)

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Sureserve Energy Services delivers market leading smart metering services across the UK. Amongst our highly skilled, fully qualified and customer-centric engineers we offer solutions in all pressure tiers from low pressure up to intermediate pressure.

Reviews 721

4.5

Out of 5.0

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Vivienne Escritt
Jul 24,2024

On time, very prompt, very efficient and knowledgeable. Raajun Chatha didn’t leave any mess and fitted the smart meter without any problems. He was able to answer questions about electricity usage and explained the monitor clearly.

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Sabrina Elizabeth Hackett-Saikul
Jul 24,2024

I was very impressed with every aspect of the service I received from my smart meter installation. My engineer was John Walker, he was polite, friendly and professional. He ensured that my installation was done to a high standard, the space was tidied afterwards and he made sure that I knew about the device before he left. I was very happy with the whole service and would recommend Providor for their professionalism and attention to detail. I now have a smart meter and I’m glad because it means easier top ups for me in the future.

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Posy
Jul 23,2024

Very efficient and knowledgeable engineer. K Jordan was very friendly and explained everything to us.

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Paul
Jul 23,2024

Excellent service from Michael Normington from start to finish. He’s very knowledgeable, courteous and friendly, a credit to the company.

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Julia Duncan
Jul 23,2024

Warren Wright was great- listened to my problems, and fixed them quickly in a professional efficient manner.

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Modupeola Oluwa
Jul 22,2024

Nice company, great worker, he did a good job communicating as well

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Ian Hughes
Jul 22,2024

Our engineer Raajun Chatha arrived on time,he was very polite and professional he fitted our new smart meters (gas and electric) to a very high standard even though the job was alot more complicated than a standard one as our meters were very old and not easily accessible.He explained in detail everything he was doing.Thank you Raajun.

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Prosper Mahahe
Jul 19,2024

Jomy was early than expected,explained to me whole process and job was done in no time.

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Louise Spencer
Jul 19,2024

Our gas regulator stopped working today. Dev, the engineer, was assigned the job. He rang to give an eta, turned up, dealt with the issue, explained the new parts and asked if we needed any more information. Like previous reviewers have said...what a friendly, professional engineer. Thanks Dev!

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Lauren Dearden
Jul 19,2024

Chris Wemyss was the engineer who came to sort my electric and gas out and he was really friendly and efficient and helped me understand what to do with the smart meter

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Debbie Daly
Jul 18,2024

The electric man who came out was amazing he connected me before my appointment just to confirm I would be in he talked me through everything regarding my new smart meter he even told me things I didn’t know he was amazing all staff should be trained to his standards am very happy

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HS
Jul 18,2024

Lovely man called Michael normingaton, rang the night before to tell us when he was turning up. Letting us know exactly what was happening and what to do next.

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paul Collett
Jul 17,2024

Our house is over 150 years old and never easy to work on. We had our EV charger installed, but it was difficult. Ian (coulton) came out to solve the issue. He did an amazing job. Fixed it and was also really helpful, telling us the best tariffs to use. Fantastic job and can't fault the service at all.

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Wayne
Jul 16,2024

Just had smart meters installed fitted by Dev, absolutely great guy, no mess left, explained everything in detail, checked everything before and after, perfect service, only can give 5* would give 10 if possible.

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Mark Fryer
Jul 16,2024

Raajun Chatham did a great job. Contacted me 10 minutes before arriving to let me know he was on his way. Explained everything before he started and after he had finished and said I could contact him on his mobile number if there were any problems. Very professional.

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Caesar ApeHouse
Jul 16,2024

Don't know much about the company but they sent an engineer to my house that was superb at his job and couldn't do enough to help. Dev is the engineers name and he sat in the rain for 2 hours replacing my smart meters. I have a new home and young children and needed an Emergency call out as no power or gas, only affecting my property as problems were with smart meters. Once again, Dev was excellent. Must have been easy for him to say it wasn't possible to do the job due to the awful weather, but he just opened and umbrella, got to work with a smile on his face and got us back up and running. Wow, thank you Dev.

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Ann Higginson
Jul 15,2024

The engineer dean salmon was polite and and cleaned everything up not any mess at all

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Ernest Reynolds
Jul 12,2024

The installation went without any problems. The engineer Aqil, explained how to use the system and gave us energy saving advice Aqil worked efficiently and was very polite

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Mr Zaid Shalchi
Jul 10,2024

Great service from Warren Wright installing my smart electric and gas meters today

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customer
Jul 10,2024

They did their job quick and professional

01223 652410 [email protected]

Unit 2, Craven Court, Willie Snaith Road., CB8 7FA, Newmarket, GB

https://www.sureserve.co.uk/sureserve-energy-services

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