To leave a review you need to be logged in
Surge Bikes is the perfect place to start your e-bike journey. Shop either online or at our Hampshire store. We stock a carefully curated range of e-bikes in all categories from Cube, GoCycle, Haibike, Mondraker, Orbea, Riese & Müller, Surge and Tern e-bikes. Test rides are always available in a safe environment across the full range of our e-bikes, including all Cube, Riese & Müller & Tern cargo bikes. We are particularly noted for our knowledge and range of cargo, mountain, trekking and road e-bikes, as well as for our outstanding coffee.
eBike Categories
All eBikes
eMTB Cargo & Family City & Low Step Road & Gravel Trekking eBikes Urban eBikes Folding eBikes Sale eBikes
Reviews 468
Amanda Sowerby
Mar 06,2024Very happy with my bike and the service I received. I called up a couple of times to ask questions before placing my order and had helpful responses both times. Email communication once I had placed my order was prompt and all very clear. The bike was delivered on a pallet which shows they care! I had an issue which I was quickly sent a replacement part for. I also managed to drop and crack the computer screen within a few days of having it! They sold me a replacement at a good price and sorted me out with a screen protector too. Thanks to Matt for his speedy email responses and great customer service.
simon daughters
Mar 05,2024I was really impressed with surge, they are extremely helpful and knowledgeable. As a result of my great experience I have already recommended them to several friends.
Rik
Mar 04,2024Great service from Matt when I was looking to order my new bike. Advised me on correct sizing and also different options of the type of bike I wanted. Highly recommended.
Daryl
Mar 04,2024Really great shopping experience with Matt and the team at Surge, from my initial email, organising collection and a thorough run through and set up when collecting the bike. Also the bike has been amazing!!
James madden
Mar 04,2024Had great exspreicance great guys to deal with bike was here 2 days on pallet in box
Seb m
Mar 04,2024The reviews of electric bikes were really useful in helping me choose which bike. All of the team weee helpful and friendly. Great to be able to test ride a few bikes to help decide which one will suit me best
Ian Talbot
Mar 03,2024From first contact to delivery, I can’t praise Surge bikes highly enough. The bike was a great price and was delivered when promised, fully assembled and ready to go. The packaging was worthy of note in its own right. I did have a minor problem with the app/charging but this was resolved in a call from the workshop within half an hour of contacting them. Highly recommended Thanks
Linda Valentine
Mar 02,2024As usual the guys at surge couldn’t do enough for me and were so very helpful in every aspect from purchasing, dilivery and after sales service. They are one of the best companies I have ever bought anything from. Genuinely a lovely company to deal with and would certainly recommend to all.
MRS NATALIE BLYTT JORDENS
Mar 02,2024Surge bikes have been so helpful and informative about the e-bike environment. My queries were dealt with promptly and my bike needs and attention met to such a high standard. I recommend Surge bikes as the best retailer for an e-bike.
Clive Dakin
Mar 02,2024The small, experienced team spent the time to show me the bike I was interested in. The delivery was exactly as forecast. I was taken through the functions of the bike and accessories in a thorough manner. I am confident that Surge Bikes have a good level of experience of the e-bike market.
Huw
Mar 02,2024Great price, service and support. I enquired after an e-bike and Surge was the only company to ask intended usage to help me decide. Matt came back to me with several choices. He answered all my questions really quickly and fitted the accessories I asked for. Price was ~£1000 less than elsewhere (Focus Thron2 6.8). I felt confident in my purchase and wouldn't hesitate to buy from Surge again.
ST NT
Mar 02,2024Great service - friendly, expert & extremely helpful.
Chris Westcombe
Mar 02,2024Surge bikes is highly recommended!!!! I decided to get a Orbea rise the ordering process was very easy with Matt even taking the order etc on the day they were closed Nothing was to much trouble On the way to the shop I decided that I want to pay a bit more for a higher spec bike Again nothing was to much trouble they prepared the bike while I waited set up all the suspension for me and I am now a very happy owner of a rise Matt and his team are really good so helpful highly recommended Thank you
Georgios
Feb 27,2024Very helpful. Delivery was quick, everything arrived as expected and the delivery guy helped explain a lot of the features of the bike. This is my first electric bike so it was very useful.
Mohammed Magareez
Feb 17,2024Customer services was amazing. Quality bike at a good price delivered on time. 5* shopping experience.
ANN BARTLETT
Feb 16,2024Very friendly staff. I was given plenty of time to consider my purchase with no pressure buy. Everything about the bike was explained to me. I was able to test ride it and then it was checked over once I had decided to buy. The tyres were changed to tubeless at my request. Overall excellent service. Good coffee too. Since then I have ridden it at Margam and The Afan Forests and I’m delighted with it. The battery range is excellent and I particularly like the buttons on the bars which means I can change the levels without taking my hands off the bars.
Damian Martin
Feb 13,2024the lads kept me right in which bike was suited to my needs,then when order was places with them still kept in touch to make sure i was enjoying the bike great bunch to deal with
Kris
Feb 06,2024Extremely helpful and knowledgeable. Excellent service, advice and guidance.
Daniel Stone
Jan 30,2024Very helpful advice on what accessories to buy and quick and efficient delivery
Unit 7C Cufaude Business Park, Cufaude Lane, RG26 5DL, Bramley, GB
http://surgebikes.co.uk
Richard Easton
Mar 07,2024Had fantastic service from Matt and the team. Lots of advice on the ecargo bike we purchased and what accessories were recommended. Bike was delivered precisely when we wanted and it was extremely well packaged. Top notch.