Sussex Pond Doctor Ltd
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Sussex Pond Doctor Ltd is a small family-run business, with over 20 years’ experience in pond cleaning, maintenance and construction. Covering Sussex, Surrey and Hampshire for both residential and commercial.
Reviews 174
SCL
Jan 13,2025Thank you. Very professional throughout. Very considerate. The job was started on time with no extra costs and was carried out very efficiently and the pond is now looking great with lots of happy fish. Thanks again.
C Parkes
Dec 11,2024Absolute pleasure having Doug and Russell about the garden, doing a major revamp of our pond. using Purbeck walling stone they created a back margin with waterfall and a shapely spillway feature from a smaller top pond, tastefully blending the two with a rockery at the back. They both take great pride in their work with close attention to detail, consulting me at every stage. Plants in crevices helping to give a mature finish. Pond plants pruned and repotted. Power relocated to new outlet for pump. Newts and frogs carefully preserved & returned. Thorough clean up before departure. Professional, knowledgeable, trustworthy a reliable. Thank you Doug and Russell for all your hard work. Your ponds will give me a great deal of pleasure for many years.
Dave Walter
Nov 22,2024Contacted Doug for a pond clean and refill. All works done as quoted, great job. Friendly, tidy and happy to talk about future options for air pumps, re lining etc. Will definitely be contacting them for future work.
Mark
Nov 18,2024As a pond novice I put my faith and trust in Doug and Russ and I was not let down. From point of first contact to the completion of the job they were fantastic. They explained all the options and talked me through the progress. 100% recommended.
Teresa, Enfield
Nov 04,2024Doug and Russell did a terrific job of clearing, re-lining and updating my mum’s outdated pond and rockery. They worked around dodgy weather and adapted well to issues they uncovered as they worked through the job. We were all delighted with the result which is a much more relaxed setting. They gave us good practical advice about planting and maintenance. Mum’s regular gardener commented that the final effect was a massive improvement and noted that they had left the garden and lawn immaculate. Highly recommended!
JohnBrown
Oct 23,2024Our wildlife pond was very overgrown but also contained goldfish, which came from we know not where. Not really belonging in a wildlife pond, they have, at last, been rehomed. We have today enjoyed watching the pond reappear as Russell and Josh discovered about thirty frogs, much to our amazement, which are now back in. A slight disappointment was that they were unable to completely clear all of the vegetation, without compromising the pond liner, because of it being so firmly rooted in. We do, however, respect that decision as the last thing we need is a leak. Thank you guys for all your hard work and we know where to go the next time we need a pond clean!
C Vince
Oct 19,2024We were slightly dreading this pond work after a rather bad experience with another firm some years ago. But it turned into a quite delightful day of watching the pond emerge from the vegetation and seeing all the wildlife you rescued. We are delighted with the results and feel we can now manage the pond ourselves again for a few years. We are also pleased at the lack of devastation around the rest of the garden! You did a neat job of dumping all the surplus mud and vegetation out of the way where they will not be a nuisance. And you managed to store enough water in your tanks so we didn’t have to fill the pond from the tap again. Thanks very much for all your hard work.
Paul Cuttill
Oct 03,2024Had the annual clean today and the usual perfect job done by the Sussex Pond Doctor team. Comprehensive report at the end of what had been done and recommendations for future attention. First rate job and highly recommended.
KLP
Oct 01,2024Our 25 year old pond constructed from block and render had developed a not so slow leak. With goldfish and three large koi we weren’t sure how it could be repaired. Doug had the answer, a pop up holding pond with filter and bubblers for the fish and a new fibreglass lining. Doug, Russell and Ollie have done the most fabulous job and the pond is now better than when it was constructed. I cannot recommend the team highly enough, they went the extra mile and made everything perfect. Thank you all for your hard work.
Marion Ward
Sep 17,2024After 15 years, our garden pond developed a slow leak. So in innocence and trust I contacted the Pond Doctor. They found the problem, tried in vein to repair the liner to keep costs to the minimum but the damage was too severe. So a complete overhaul was needed. The service was great. Every aspect of the job as it progressed was fed back to me, including videos of the work as it progressed. Result - a fabulous looking pond rippling quietly in the background. Ah!!!!!! Thank you Doug and the team.
Barbara Duggleby
Sep 14,2024Russell completely cleaned out my pond,pruned weeds and replaced water. Did a very good job and left the garden tidy. I am very pleased.
Annette
Aug 19,2024Such Nice people who were very knowledgeable and quick to resolve my problems. Thank you
Milly Molly Mandy
Aug 12,2024Our pond was looking very sad so I wrote to Doug asking for help and I sent some photos. He replied really quickly with some very sound advice which we are going to put into practice. I was really impressed by his courtesy and depth of knowledge and we will certainly use his company for any future works. Highly recommended!
Robert
Aug 10,2024Doug and his team rebuilt and restored our garden pond, complete with waterfall, within a week. The work was done to a high standard and we are delighted with the outcome. Doug visited personally at the end to check we were happy with everything. 10/10
Grey goose
Aug 09,2024Excellent company to deal with clear quotation ,prompt reply to request, outstanding service when clearing the pond garden and surrounding areas left clean and ready to use ,polite and happy in their work too .l recommend them .
Simon Bell
Jul 30,2024Hired these guys to build a wildlife pond in my garden. Very clear and friendly communications, advice and feedback throughout. When the work was done, everything was quick and efficient, with the pond looking great. All mess cleared up and removed afterwards, so you wouldn't even know they'd been. Apart from the pond, obviously. Would definitely recommend.
Gilly Haigh
Jul 26,2024Absolutely fantastic work to replace our old home-made small pond which had developed a leak. I contacted The Pond Doctor to ask for advice and help. After much discussion, and sending pictures and measurements, a plan was drawn up, with a quote, and they were available to discuss and alter as required. The work was completed to a very high standard, and the team were professional and very informative at every step of the construction. I could not be happier, and would highly recommend them.
Minerva
Jul 25,2024SPD constructed a large new formal pond for us, and did a fantastic job with a great team. We had quite a few unexpected construction problems on site, including bad weather, which caused delays and extra expense, but the team persevered, overcame them, and got the job done. At all times they were reliable, professional and polite. They cooperated with our preferred route, so as to make as little mess in the garden as possible. They worked overtime to finish the job. They often went the extra mile during the construction, which we appreciated. Doug was an excellent communicator, and kept us well informed, we never had to chase SPD. We would certainly use them again, and indeed have asked them to continue with regular maintenance of the pond in future. We would thoroughly recommend them to anyone thinking of using their pond services as a very competent, reliable and accommodating company.
Josephine Laird
Jul 19,2024They kept us informed all the time. It was a journey of discovery to find out why our pond was leaking. We could not have asked for more. Everything, including the fish, was taken out and carefully put in a holding tank. They were so knowledgeable. I would most definitely recommend,
Ross Brown
Jan 14,2025The team did an excellent job emptying, cleaning and restoring our large pond back to its glorious former self. We have a lot of fish which they looked after, removing them before cleaning and returning them safe and sound afterwards. Arrived on time every day, worked hard, very professional, happy with a great service