Perfect quality and delivery times, would recommend highly
Good price, easy to order and lightning quick delivery!
Product came within a week, the quality is great, as is the packaging, no complaints at all
Good Honest Service
Very good service did exactly what you said you would do
Absolutely delighted with our Father's Day gift! Very fast delivery too!
Excellent – no reservations, I would recommend this company to anyone.
Very easy website to use . Great quality product and delivered on time . Thank you
Easy site to navigate lots of choice and great product. Would recommend the gift box and pouch for a present
Company actioned order with speed and efficiency, with a well packaged item arriving safely. Would thoroughly recommend.
Swisstool despatched my order on the day I placed it and the goods arrived the next day. I was very happy with their efficiency.
All good fast delivery.
Quick and delivered on time Couldn’t ask for better
They did exactly as it said on the tin. My next order from Swisstool will have to include a tin opener tool !! Perfect.
Very easy to select the knife we wanted - 80th birthday gift for my wife's brother - and to choose the lettering. Was delivered promptly and meets all our expectations. I'm sure he'll be delighted with it. Thanks -a great service!
Excellent prompt service..
My wife and I recently purchased several items from Swisstool. Intended as a 60th birthday gift for a close friend, we selected a "Swisschamp" knife in black, personalized in the "Elegance" font, a brown leather pouch and a gift box. We then made the "mistake" of reading some of the negative reviews on this website and began to suspect that we were about to experience another online shopping disaster. It transpired that our fears were unfounded. Now, I'm a pessimist and, as such, I'm ALWAYS cynical about the authenticity of one - off 5* reviews ( like the one I'm giving you here and now ! ) BUT I assure you that the quality of the products we received was outstanding and that they were delivered far earlier than we expected. The contents of the order were protected by thick "bubble" wrapping and arrived without flaw. The knife itself was everything it purported to be: - a finely-crafted precision tool (coated in light machine oil) and looked particularly handsome in gloss black with the personalization printed in the chosen white font. It makes a classy looking gift when paired with the snug, finely stitched brown leather pouch. The recipient of the gift was equally impressed and now .......I WANT ONE ! Please pay attention, Swisstool. You clearly have some great products in your collection and an infrastructure that gives you the ability to deliver them in an efficient manner. This review states the obvious: - Your customers, will actually promote your company for you. All you have to do is respond to their complaints and deal with them in a prompt and effective way.
Ordered item which was not delivered, they wouldn’t answer the phone or respond to any emails at all... ended up having to do a charge back from credit card company. This site is fraudulent!! Be aware
I'm going to do this as a totally honest review. I recently purchased a customized knife from this company. The knife arrived later that I expected, but the knife quality was good, the customization exactly what I asked for. However.... Because the order was late arriving, I tried to contact the company, by phone (number was always busy), by email (with delivery & read receipts - no response) and by web form (no response). essentially, the company was completely uncontactable. I can't honestly recommend this company with a good consience.
Tania
Jun 21,2018Item exactly as described, arrived quickly. Very happy with overall experience.