At TaxAudit, we strive to provide our members with professional audit representation and the best possible service available. If, for any reason, you are dissatisfied with our audit defense membership, you may cancel your TaxAudit Audit Defense Membership within 30 days of purchase.
The advice, caring, and willingness to assist were outstanding. Step by step explanations of what needed to be done immediately put me at ease and reassured me that things would be ok!
I am glad to have purchased Tax Audit services offered by Turbo Tax. Adriana provided appropriate guidance and handled all communications with IRS on my behalf.
He was very kind, helpful and very knowledgeable about the information I needed to find out. I appreciated his help and courtesy to make sure I understood everything and what options I had.
I purchase the service to help fix/mitigate any errors i make. I send email, got a wonderful person to help me with both secure email and phone calls. She let me know the process every step of the way and set proper expectations. I never had to worry or stress, and yes, i did make mistake, had to pay, but i did not have to understand the IRS processes enough to interact with them. I worked with a person on my side
Great communicator and kept in touch every step of the way. He also also for the right information so we do not owe anything.
The team at Tax Audit did a wonderful job of assisting us with our audit. We are very pleased with the service and the outcome of our case.
Our experience with our Tax Audit Defense Auditor - Dominic Conner- was extraordinary from start to finish. He contacted us promptly at the beginning and explained the process. He provided guidance in what we should provide to the IRS. He held our hands from start to finish and provided peace of mind. We could tell that he was very experienced in working with IRS audits. He helped us not to feel so intimidated. He ensured that we paid no more than we had to and even discovered an IRS error which resulted in a savings of several thousand dollars over the initial IRS findings. We cannot offer enough thanks to Dominic Conner for his guidance and expertise.
Great customer support.
Yousef helped diligently resolve the audit on a timely basis
Very easy to communicate on a secure basis. Very easy to get quick responses to questions. Very easy to talk to a real person. Very professional staff. Contacted me right away when they learned something new about my audit. They take care of all communications with the IRS and other third party entities. My IRS inquiry way closed successfully.
Did a great job interacting with the IRS on my behalf.
Great communication and answers
Marcelina always kept me in formed, and made sure all appropriate actions were taken to resolve my issue.
Michelle was very helpful and thorough.
Excellent Response and knowledge
I had to give you one star just to comment so that was a give away.It took over a year of back and forth to be told once I owed $2500 then months later I am told $9500. Which you tried to slide by me. You gave me a new rep so she could claim "I have no idea" . You guys are a joke. Now I owe more in interest because you guys messed it up worse than what it was. Thank you for the HUGE SCREW!
Very kind and stuck with me to the end. Put up with my lack of knowledge like a pro.
Melinda was amazing and truly made this scary experience something that was navigable and a good learning.
she communicated very well for what was needed.
JR
Nov 01,2024TaxAudit agent (Kazim) was professional and responsive. Kept us informed and updated at every step of the process. This has been our second experience with using TaxAudit services in the past two years. Both experiences have been very positive.