The communication, I wasn't freaking out about it. They called every month to let me know how things were going.
Marianelly has diligently managed our challenging case since starting it over a year ago. We know it was difficult and complex case beginning in 2011. We greatly appreciate her efforts dealing with the management and policies/procedures at the IRS to come to a fair and equitable solution. Incredible Job Well Done!!
Quick and great responses
Thanks for help me I’m very happy because everything is clean in my record thanks tax defense and thanks Marianelly por su paciencia God bless you.
John Jocelyn was very professional and quick to respond to all my e mails and call I never had to wait to talk to him he was very respectful and polite all the time . I was very lucky to get him as there tax preparer . I give him 5 stars and hope others will be lucky to get him to help . Thanks John Jocelyn and TDN For all your help . FJM
Ruth Reyes is at another level of client services. I have had the distinct honor and pleasure to work with her directly for several years now. She is an unreal representative for Tax Defense Network. I cannot thank her enough for the outstanding service and expertise that she possesses with very serious IRS issues. She is simply the best.
Communication was horrible. No follow-up and we still don't know the status of our account.
My first experience with using a tax team, and I must say they knocked it out of the park. Chris Lee handled my case as he is in my “region “ he made the whole process painless , very prompt and punctual. I was impressed from the first phone call. I want to give a big shout out to Jeff in east coast he is why I chose your firm. Do yourself a favor and hire this team of professionals! Brent “4” Rent
Very helpful, Very knowledgeable, from the start 04/24 til today she is keeping me informed about my case and I am very satisfied with her work thank you 😊 for your service.
Patience, knowledgeable.
Ruth made my ordeal more manageable over the passed 3 years. She handled all the paperwork and fax, calls did a great job .But i was passed from attorney to attorney sometimes not sure who was on the case. I believe in the end there was good result. Also was told in the beginning they would handle my state tax. but in my case no go.
Good personality knowledgeable and very good with listening and working with me and my working schedule
It was helpful
It was a great experience working with this company they did everything possible to help my situation.
She didn't drag it on like Mabertine did. Like 6 months. Informed Tracy of the situation and got a result right away
Kent has been extremely responsive. This has been a multi-year process with excellent results. Many thanks!
I'm truly grateful for all the time you have put in for me with my taxes , and helping me, I hope that you can continue, thank you, for being a very nice lady have a good day
I had a great experience working with Tracy at the Tax Defense Network. My husband and I really needed help and I reached out feeling helpless and very skeptical. I spoke with Nori and Tracy and they worked really hard and really fast. I can finally sleep again knowing that I have them if I ever need them!
They help me with my tax issue and was able to keep my payment at a manageable level
George Harrell
Jul 07,2023I hired Tax defense to resolve my tax debt and paid them in full. The person they assigned to my case was incompetent, handle by case unprofessionally and after three years of dealing with this man not only has my tax debt not been resolved I now have a tax lien and a even higher tax debt to pay back the IRS. After continuing to complain about this incompetent agent the company would not give me someone else. I complain to the BBB and the company would not return or partially refund my money. This company has no ethics in doing business and only cares about taking your money. My recommendation if you're considering a Tax company is to run this was a disaster. Find another company it can't be no worst than these people. Tax Defense has an excuse for a resolution I pay the company money and I’m on my own I’ve tried calling this company back multiple times nobody ever responds. Again I now have a tax lien and have to hire a competent company for help. Tax Defense is no help at all they lie and take customers money and hang you out to die their motto is we done our job and you’re on your own from here.