A big thank you to Sarkar from Teletex Hoidays Sales Team who ddid a great job in finding the holiday of our chosen destination, hotel, flights and transfers. Worked hard trying to match best location/accomodation to match our budget by costing various options like alternative flights to enable us to get higher spec rooms keeping within our budget. Would recommend Teletex Holidays for a more bespoke customer service.
Booked a family holiday and referred 2 other groups wanting to come along with us who also booked via Teletext holidays. Unfortunately we suffered a bereavement of a femily member booked on the holiday and Teletext holidays refused to cancel that place or even transfer into somebody else's name. Extremely tough time for everyone and this just added to our distress. Will never use Teletext holidays again. Complete lack of customer care or empathy. I'll never book with them again.
Andy was very helpful and answered any questions I had.
Alfred was amazing to get all new requirements in order as our original flight was cancelled by airline. Alfred was able to sort out my new dates! Thank you.
Great experience. VJ was very helpful when we contacted teletext and was quick and efficient in answering our query. Great service thankyou!
Very happy with my experience using teletext holidays. Had to wait more than 24 hours for my confirmation and details but the nice VJ helped me with this. Both Mike and VJ were very helpful, polite and patient. I will use again.
Nancy seems very understanding and her willingness to customised the holidays was exceptional , she is such an amazing sales representative with lots of knowledge and experience. Nancy you made my day . Thank you . I will be using you for my next holidays
Clear and concise
Calvin was very polite and extremely helpful with our booking. Many options were presented to us along with useful knowledge that helped us greatly in making our decision.
Alfie quickly arranged my payment for the holiday and was pleasant to chat with! 5 star service! Well done ✔️ ✔️✔️
We had issues with children's names being wrong on flight itinerary. Zane, one of the adviserers at Teletext, dealt with the issue promptly and resolved it in less than 24 hours. He was professional, polite and helpful during our phone calls. He even followed up with a call to make sure everything is sorted with our booked holidays. I would recommend teletext to anyone.
Ken was very helpful and prompt with the information that I requested Kind regards Simon Preston
Quick and fast service Ryanair’s cancelled my flight called teletext they put me on the next flight straight away no time wasting straight to the point and sorted his name was Sonu well communicated and on board
Rupam was extremely helpful and holiday arrangements were completed swiftly and with politeness and humour. Brilliant service.
I was at ease booking my holiday through teletext. Dean was very helpful, friendly and was persistent to try and get us the best deal. Will use teletext and dean again in future.
Dacey Jones was extremely helpful during our call helping give us a great price and exactly what we wanted, she was extremely friendly and welcoming and didn’t mind that we had a few requests, would always recommend trying to get into contact with her!
The sales advisor Nancy was awesome I could not have asked for more she went above & beyond to help me book the holiday even when I made a mistake she fixed it for me.
Sarkar was absolutely brilliant. Very personable, friendly, listened to and answered all my questions. Helped me to get the best possible price for my holiday and arranged all of the particulars to make sure I will have the best time. Really appreciate the level of service he provided, I never considered using Teletext holidays before, but I will definitely be booking through you again.
I have to say first time I booked a holiday via teletext it was very easy. And the operator was so nice Venky thank you so much.
Patricia
Jan 29,2025Spoke with Andy re making partial payment. Andy did what was needed no fuss just did it. Thanks