TengoInternet

3.5 (993 Reviews)

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TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:

1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.

We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.

Reviews 993

3.5

Out of 5.0

Kevin Underwood

Nov 18,2023

Alex was awesome! Very patient and professional! Excellent service thank you very much.

Penny Thorpe

Nov 17,2023

Alexander is very good with his customer service skills. I'm at the Boise RV Park and he got my Roku up and running in record time.

Saeid Kamal

Nov 14,2023

Tengo Internet Support Team is the best Team I have ever worked with in last 14 years. The team members are knowledgeable and professional in all levels... I as a Field Technician have always find it interesting that no matter what I through at them the answers are always wright and to the point .... where almost al other steams that I have worked with can not solve an issue without escalating it to a higher-ups and one has to explain everything to the next person and so on that makes it difficult to work and very time consuming. I have never had that with Tengo Internet Support Team ever.

Grbatwinaol.com

Nov 12,2023

I wish I could remember the gentleman‘s name that helped us. Being a full-time RVer we always find ourselves having to speak to some type of service agents. The interaction we had with this rep was absolutely unbelievable. Polite, courteous, informative, and did not stop working with us and talking to us until our problem was resolved, which took less than five minutes. I can’t say enough about the service we received.

Chantal Melanson

Nov 11,2023

Hughes Russell Help me a lot. I was so understanding. Thank you for your time and your patient because my English is not so good. He is ver responsable and professional. Thank you

Bruce Lynn

Nov 05,2023

Chris was very patient and understanding. His demeanor was very good, and he didn't make us feel hurried. It was a surprisingly pleasant experience.

Dianna Wilson

Nov 03,2023

I paid the $199 fee for installation before TengoInternet could hook up my internet service on a Tuesday. It never worked a full day afterwards. I would call and got them to restore service but it kept going out. It stopped that following Friday and I wasn't able to contact them all weekend because all I got was a busy signal in Texas and Utah. On Monday I got through and they agreed to refund the amount I paid for 6 months, but they refuse to refund $199 for installation costs. Russell told me to sell the cube to someone else!

Joe brady

Nov 01,2023

Ashley was great. He fixed the issue quickly and advised me if I needed help in the future he would take care of it.

Jim

Nov 01,2023

Alex understood my problem and knew what was needed and took care of it quickly.

Lily Saunders

Oct 20,2023

Russell Hughes!!! Had no internet connection. Russell was on point on resolution.

Grace Mike

Oct 18,2023

I was lucky enough to have Alexander as my tec help today he didn't just say internet is fine he went out of his way to make sure to find out what was going on then as soon as he realized it was resolved he called me back and let me know the problem but resolved and actually asked is my service better now

Terri van Aalst

Oct 17,2023

Russell was polite, patient and knowledgeable. He very quickly solved my problem and gave me instructions for my possible future needs.

Leland McLennan

Oct 11,2023

Russell was able to correct my issue very quickly

William Laird

Oct 11,2023

From notification to TengoInternet the problem was resolved in a reasonable amount of time. Thank you.

Joe Bortolus

Oct 05,2023

I am unable to connect my phone to my TV. I called the support center. I spoke with Sandra the technician she was extremely patient with the circumstances. She took initiative and research and diligence trying to help me with my problem. It has not been resolved as of yet. However she took the extra mile to research the problem and gave me suggestions to try to resolve it. She is definitely an asset to your company. She exemplifies customer support kudos to her and also to the company

Desiree

Oct 03,2023

Russell provided me with clear explanations to help me with the issues I was having. He knew right away what needed to be done to assist me.

Ian Parsons

Oct 03,2023

TECH answered phone immediately. she was easy to understand, id the problem and solved it. I coud not be happier with the response. Have had issues in the past and the improvement is amazing.

Susie S

Sep 29,2023

This lady was real gem! She was able to correct my address for my fire stick so that I could use it. She was extremely friendly and patient with me. It sure is nice to have someone who is customer oriented and ready to what they can to make sure things work! Thank you - thank you - THANK YOU!