TengoInternet
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TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:
1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.
We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.
Reviews 993
Kevin E.
May 14,2024I was expecting bad service just past experiences. They were thoughtful and patient. Didn't even know what they needed but they walked me through it. Fast and Easy.
Chance Hayes
May 14,2024Lady was very snippy and rude asked one simple question about a case 🙄 I was just trying to figure out if the equipment had been ordered for my camp site since weather knocked it out
Louise Doolan
May 11,2024Agent was knowledgeable and was quick to get my two devices connected. Helpful and professional..
Alan Givens
May 10,2024Service was prompt and communication was great. Outages happen but it was corrected within a reasonable time frame.
Justin Spencer
May 03,2024Was trying to connect other devices to the plan, it kept asking for the MAC address. Was having a difficult time finding that on my TV and on my RV smart hub. Was just told I need to get the MAC address and add them to the account. Finally figured it out after a while of searching. So far so good though after figuring out on my own how to set them up.
Guy Boutilier
May 01,2024Tengo Internet will not connect with my smart TV. I have looked everywhere for help. I've spent hours trying to connect. Every other campground and wifi internet NO PROBLEM!
Andy
Apr 29,2024Couldn't get the Internet to work that we paid for in a camping ground whilst visiting Canada from Europe. After two days, I got a reply to my email stating that I had to call. Sadly, this was too late for me, and also because of my European phone I couldn't call them. I replied to the mail and was then ignored. $30 for nothing. Can't recommend of course. Signup email was bc@ the domain name you already have.
Jessi
Apr 20,2024Timely wait time and effective trouble shooting.
Russell Allison
Apr 17,2024Great customer service. I had a simple question and was told how to take care of my problem in a quick and caring manner.
Anna Adams
Apr 17,2024russell was very helpful and got my wi-fi set up over the phone effortlessly! thank you :)
Pam Morris
Apr 16,2024We couldn’t get the TV to connect to WIFI. The service specialist that helped us was so patient and helpful. He didn’t get frustrated with my lack of knowledge at all and worked with me until we got everything set up. Just in time for my husband to watch The Masters!
Sheri Mummau
Apr 13,2024The customer service representative did very little to provide assistance. Luckily, I am somewhat familiar with technology. Otherwise, we would have been unsuccessful at connecting our Smart TVs. This system is antiquated and ridiculous. I have traveled all up and down the coast and have never had to go through this unnecessary process to watch TV!
Randy Witt
Apr 10,2024Not user friendly at all. We are trying to connect a firestick at a campground. Customer service was useless. Never could get connected. I guess if a company makes it so difficult to use, they're going to keep the bad guys out too
S Adams
Apr 10,2024Technician I spoke to was patient and informative. Answered all my questions. Was patient when I had trouble hearing him. 4 stars is due to disappointment with the service being provided by our RV park, not his service.
tom harmon
Apr 09,2024Very knowledgeable.
Virginia Schifano Hamilton
Apr 08,2024We could not get internet to work and it was taken care of immediately. The rep was kind and patient while we had to get info from the TV sets. Thank you so much.
hebooboo
Apr 06,2024Very professional, knowledgeable, quick support.
Kelly Schroeder Greer
Apr 06,2024Patrick helped me with my internet and he was so nice and I am very pleased with the internet now. Thanks so much Patrick
L Bo
Apr 01,2024This is probably more of a 4.5 star review, since we had occasional network issues, but overall we are satisfied. We will be using your services next year.(we are snowbirds)
3300 N I-35 Suite #600, 78705, Austin, US
http://www.tengointernet.com
Kimberly Mascoe
May 22,2024Alexander Villarreal was incredibly professional, patient and kind with my husband and I in setting up our internet for the first time in our camper trailer. I highly recommend using this service and especially appreciate working with Alexander.