Great experience with The Leather City! The product arrived on time, excellent quality, and customer service was very responsive. Highly recommend!
The only website where I've found a custom made jacket for my cosplay of Vegeta. It's very comfortable and looks great. Thanks a lot for your service !
The trench coat came quickly and just in time for a convention where I met Constantine himself, Matt Ryan. It fit great and looked amazing. Also great customer service when I had questions.
Late review but this is an amazing site to buy high quality leather jackets from, as I bought a cyberpunk 2077 jacket and it hasn't disappointed me at all. 5/5!
Great company who care about their customers with excellent 24/7 service & quick response if you have any questions. Product: amazing quality, jacket keeps you warm in the coldest days
Truly wonderful Customer service .
Excellent customer service and nice quality! They followed up immediately after I place my order for the Yellowjackets letterman jacket. The jacket didn’t fit and they were very friendly and responsive and replaced the jacket asap. I love my new jacket and would definitely order from them again.
Made my second order and i couldnt be happier. Great quailty, fair price, fast shipment and good communication. If you want to buy a indiana Jones jacket this is the place.
my jacket arrived today, it fits perfectly and i am really happy with the quality it is just what I wanted. Your company has been great all round
The cost I bought from The Leather City is exactly as described and as expected. I had a question about sizing so I sent them a message to ask their opinion. Customer support responded lightning quick and gave extremely accurate advice. The coat fits PERFECTLY. THANKS LEATHER CITY!
This is my second order from The Leather City and I could not recommend them more highly. Customer Service and communication is responsive and accurate. Shipping is prompt and easy to track. Most of all, the jackets are very well made, of good quality and really fit well. I can honestly say that their jackets/coats have been exact to size and accurate to the pictures. Obviously, I will be ordering with them again.
I can’t recommend The Leather City enough for their Elvis (Austin Butler) Iconic Black Leather Jumpsuit Outfit in faux leather. As a professional Elvis tribute artist, I performed over 300 shows in Cyprus two years, wearing this jumpsuit every single night—and it held up beautifully! The quality is outstanding, with the material looking and feeling just right for that authentic ’68 Comeback Special vibe. Despite performing in extreme summer temperatures, the suit remained durable and comfortable throughout. It fits well, moves great on stage, and has a fantastic shine under the lights. On top of that, their customer service was excellent—always quick to respond and very helpful whenever I had any questions. If you’re looking for a high-quality, reliable Elvis leather jumpsuit, this is the one to get. It truly delivers on style, durability, and service, making it perfect for any performer or fan.
I ordered a jacket as a gift from The Leather City and my experience was great! The customer support was extremely helpful and friendly, helping me navigate the sizes to choose the perfect fit! The jacket was also of great quality and visually appealing. Overall it was a great experience ordering from them!
Amazing Company with amazing Customer Service. I got the jacket with wrong measurements and contacted them immediately .. I got a clear message “ We will solve the problem” 10 days later I got my jacket using a faster courier at 0 cost. I kept the old jacket and most importantly they followed up regularly all along to ensure I’m comfortable and relaxed. Thank and I wish other online shops have the same level of customer commitment. Highly recommended ..
Really helpful guys! Quick in responses and helping with solutions!
The shipment arrived safely. The jacket is excellently made, fits great and has a great finish. The customer service is perfect, great accessibility and quick answers to questions! Thank you for the great transaction!
Amazing N comfortable and prefect fit
Pedí una chaqueta de cuero de Cyberpunk para un regalo, me gustó mucho! Me gustaría ver cómo se ve después de un tiempo, pero se ve de buena calidad. Si tengo que hacer otro regalo compraría de nuevo. Son muy atentos y te responden lo antes posible. Tuve un problema con aduanas y ellos amablemente me ayudaron y resolvieron. Además llegó bastante rápido desde el momento que me avisaron de que fue enviado. Para el que le sirva, mi paquete fue enviado desde Pakistán pasando por Dubai, yo creía que sería enviado desde UK y no tendría aduanas, pero como vino de otro país sí, pero ellos me ayudaron y se resolvió el problema.
It took way too long to recieve my jacket, when I contacted customer support after more than a month, it was immediately obvious that they have forgotten all about it. Another unpleasant surprise was a customs fee, which was roughly an additional 30% of the price. It was not stated anywhere on the website that i would be the one having to take care of this - I thought "free shipping" meant there would be no surprise costs. The product itself is nice, and they did offer to reimburse 50% of the customs fee, but I feel like the best customer service is the one you dont need to contact, cause everything goes well with your order. edit: they refunded another amount after seeing my review, so now I have a good jacket for a discounted price.
Bianca Paul
Mar 06,2025Customer support if very fast to respond. The quality of the fringe jacket we ordered exceeded expectations.