Tradeinn
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Reviews 824
Tazzid Ingram
Mar 04,2025Avoid at all costs – terrible service, no refund, and now ignoring me! I ordered a surfer helmet, and despite entering my correct address, the company failed to include my house name on the parcel, causing it to be returned to the sender. The tracking shows it made it back to Northern Ireland, yet I never received a refund. I've contacted them multiple times, and they have now completely stopped responding. This isn't just poor service—it’s dishonest. If something goes wrong with your order, don't expect them to help or refund you. I wish I had checked the other one-star reviews before ordering, as it seems I'm not the only one with this issue. Avoid this company unless you’re happy to risk losing your money!
Fabian
Mar 04,2025Vor 3 Wochen eine Fahrradfelge bestellt und nie versendet... Ich habe eine 28 Zoll Felge für mein Fahrrad bestellt, welche sehr dringend benötigt war. Angegeben war eine Lieferzeit von 2-3 Werktagen. Nach mehrfachem nachfragen wurde ich immer wieder vertröstet, bis ich dann den Schlussstrich gezogen habe und die Bestellung storniert habe. Wie kann es sein, dass der Versand 3 Wochen dauert?! Angeblich sei der Lieferant schuld, aber dann verkauft man doch nichts, was man nicht hat! Mein Geld habe ich auch noch nicht wieder
Nikos Koltsis
Mar 04,2025I placed an order on 20-02-2025 for a pair of shoes that was listed as "in stock" with a delivery estimate of 2-3 days. However, TradeInn repeatedly pushed forward the delivery date. When I reached out via email for an update, they apologized and attributed the delay to their supplier. Despite this, the same shoes are still displayed as "in stock" on their website with the same 2-3 day delivery promise. This raises concerns about misleading customers into placing orders for items that may not actually be available. Transparency in stock availability is crucial for a trustworthy shopping experience..
Sandor Rigo
Mar 04,2025Second time I am ordering and the same problem. Products not in stock even if the website says it is in stock. And they are not letting you know that the products are not in stock only after you contact them. order :56674035 After complaining that the product is not in stock, and it was confirmed by Tradeinn that it is not in stock, you are still listing it online as in STOCK. It is a joke of a company.
Jorge Cuevas Perez
Mar 04,2025Gran experiencia, todo muy correcto y contento
Jonathan
Mar 04,2025Most negative reviews for TradeInn mention unexpected import duty. TBH if you buy a product for 30% less than any other website it's probably going to involve import duty at some point. I purchased from TradeInn because the item I wanted to buy is not available in Norway, so I'm more than happy to pay duty and get the product I want. C'mon folks, be fair and don't write negative reviews because of your own oversight.
Murray Bryant
Mar 04,2025Tradeinn are selling items they do not have in stock, saying they will be in stock and delivered quickly then once ordered pushing them back by 6 weeks. The are still showing the items as in stock on the site while I am not getting mine for months.
Ben
Mar 04,2025Tradeinn used to be fantastic, you could order things from Europe and have them arrive in Australia in a reasonable time frame. I have ordered quite a lot over the years from BikeInn, TrekInn, etc. and not had any problems until the last year or so. What I think is happening now is that TradeInn are selling things they don't have in their warehouse, even though they say "in stock" on their site, and show a clear delivery estimate. I have placed two orders in the last few months, and both have been held up entirely, not even dispatched from the warehouse for 3 weeks, with the expected delivery date creeping out further and further, at which point I have cancelled the orders. The most recent one was today, and I now have to start looking elsewhere again for the products I needed a month ago. I'm sure selling things they don't have in stock saves them money on holding stock, warehousing etc., but it ends up killing customer satisfaction, trust, and loyalty. When you can't trust their site's stock status and delivery dates, there's not much point buying from them, and for one won't be buying anything from TradeInn again.
Peter Schnitzler
Mar 04,2025Item description did not mention the language of a board game. I assumed that it would be English because that was the language of the 'original' description. Board game was Spanish. They refused to pay for the return.
Martin Zirovnicky
Mar 03,2025Sinceramente estan trabajando peor,... mal no, peor. Nefastos servicio de atencion al cliente, respuestas automatizadas. Productos "en stock" cuando NO los tienen, constantemente (3 ultimos pedidos) retrasos y SIEMPRE hay algo,... hago pedidos en otros sitios y 0 problemas y con TRADEINN, SIEMPRE, SIEMPRE hay algo. Estoy reconsiderando seguir comprando y recomendar TRADEINN.
Iyan Gallego Lopez
Mar 03,2025Llevo desde el día 10 que devolví el paquete esperando a que me digan algo llame a MRW y me dijo que tenían el paquete desde el 28 de febrero y estamos a 3 de marzo y a mí nadie me avisó de que ya tenían el paquete si no llega a ser por MRW. Si hoy no me dicen nada mañana voy a bajar a poner una denuncia a la comisaría ya que me parece esto una tomadura de pelo
IEat Music
Mar 03,2025SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT
mjjoasia
Mar 03,2025Tras esperar tres semanas el pedido me llega producto equivocado, lo reclamo, mandó fotos etc a lo que me dicen que el producto que ha llegado es correcto y si quiero devolverlo es a mi cuenta. Lamentable servicio, no volveré a comprar.
Hart und Weber GmbH Thomas Web
Mar 03,2025Finger weg von Tradeinn! Liefert bestellte Artikel (Spiel) in spanischer Ausführung nach Deutschland (Sprache und Beschreibung/Beschriftung des Spieles in Spanisch), will den Artikel aber nicht kostenfrei zurücknehmen (Sendungsgebühren aus Deutschland nach Spanien 15,90 €). Absolut unseriös und nicht zu empfehlen
Iain
Mar 03,2025Tradeinn have multiple websites under different names that all use the same PayPal name Tradeinn Global Ltd. They abuse a flaw in the China Post API and generate fake tracking references and update them with further fake updates. This is clearly demonstrated by the fact the references only ever update from China Post all the way up to being delivered but will never update in the local courier's system. They rely on people chasing couriers and not realising the package was never sent. So if you're paying on any site via PayPal and Tradeinn comes up as the company being paid, CANCEL IT. Luckily with PayPal you can just dispute it and get a refund. Update - received a refund from PayPal and the tracking updated to say delivered, despite Royal Mail having no reference of the tracking reference entering the country they're the carrier for it here. Completely fake tracking info.
Frauke Cairns
Mar 03,2025Ich habe 2 Mal bei Tradeinn bestellt. Beim ersten Mal habe ich nach langer Wartezeit aktiv nachgefragt, wann die Schwimmbrille zugestellt wird. Es tat ihnen leid, der Artikel ist nicht verfügbar. Ok. Wurde storniert. Kann vorkommen. Nun das exakt gleiche Spiel mit einen Fahrradstattel. Online erst „auf dem Weg“, nun nicht mehr verfügbar…aich soll den Artikel doch bitte nun selbstständig stornieren. Keinerlei Angebot einer Widergutmachung oder ähnlichem. Meine letzte Bestellung in diesem online Shop.
Camilla Kristiansen
Mar 03,2025Jeg har stadig ikke fået min pakke Jeg fik lynhurtig en ordre bekræftelse, med en forventning af pakken d. 24-25/2, men har hverken fået en bekræftelse på den er sendt eller fået pakken😠 jeg har også prøvet at skrive til deres mail, hvilket heller ikke kunne lade sig gøre. Har også fået en besked om at jeg er blevet “medlem”, men kan ikke logge ind fordi den ikke findes, men kan heller ikke oprette en konto fordi min mail allerede findes. Bøvl! mit ordrenummer er: 56276196
Jesús M. Álvarez Pérez
Mar 03,2025Primera compra y me llevan dando largas sin enviar el producto. Que adviertan que venden sin stock y listo, mejor Zalando que esta porquería, llega antes desde Alemania que desde Gerona. Desaconsejable
rafalluchointeria.pl
Mar 03,2025Odradzam ! Produkt zamówiony 16.02 stoi w miejscu,a miał być po 5 dniach u mnie! Kontakt tylko z botem, masakra! Podejrzewam oszustwo.
tolga girgin
Mar 04,2025I placed an order (#56069068) with Tradeinn.com on February 5th, 2025, and the parcel was marked as created on February 10th. It has now been over 50 days, and there have been no tracking updates or clear information on when I will receive my order. Customer service has been unhelpful, repeatedly telling me to "wait," with no real solution. If I had known it would take this long, I would have never ordered. They have been holding my money for weeks without delivering the product or offering a refund. I do not recommend Tradeinn to anyone looking for reliable service. If you value on-time delivery and good customer support, avoid this company.