The person who helped me was very helpful and had the answers to anything I asked. It is a pleasure to work with Turnbull. God Bless each of you
I feel like from beginning to now all the rep's and the lawyer have been upfront and honest about what to expect, what they can and can't do, and how the program works. I have control over what offers they accept and I can talk to the lawyer at any time.
As always whenever i call i am immediately put in a very relaxed situation and was explained everything in detail so i may understand what is happening and wound up emailing the letter that i recieved from discover card and not to worry about anything Thabk you very much for advice and my questions answered
very pleasant, easy handling, informational on my questions and solving a matter
They did what they promised in regards to cutting the debt in half with the creditors.
Turnbull has done exactly what they said they would. They’ve taken over my accounts and have settled for a fraction of the balances. I have a consolidated payment and they take care of everything else. Highly recommend.
I was complete satisfied with the service I received from Turnbull. Their staff are knowledgeable and extremely courteous . I highly recommend them.
The agent I spoke with was very helpful
Thanks for helping me and getting the ball rolling quickly to help me and give me relief and peace of mind with getting my accounts paid off.
The app is great the reason for the stars is calls from the lawyers don't need them anymore It's hard to find unless you're sending me a message in a email please make sure you don't forget about I have 2 capital one cards . I never got that card number I don't know it .thanks so much.
Turnbull Law Group never contacted my creditor, Bank of America (BOA), on my behalf when I signed with them to represent me and Bank of America has taken me to court. Additionally, they misrepresented themselves saying they were retained to act in my best interest when their lack of actions resulted in a court case. I was told by Turnbull representatives repeatedly that Bank of America decided to litigate in lieu of Turnbull’s negotiations. There were no negotiations and there wasn’t even any contact made on my behalf except Turnbull saying they sent one fax, never received confirmation it was received, and never requested verification it was received. For over 2 weeks and through a minimum of 8 Turnbull levels of staff, I requested the communications between the two and have verification I was lied to by representatives. Who does business like this and thinks it is acceptable to take 27% of a debt and not even make a phone call to my creditors? After accumulating 32K in debt from breast cancer, I decided experts were needed to help. I researched debt management companies deciding on Freedom Debt Relief who turns me over to Turnbull for debt management. Although I was somewhat surprised when the lowest of my debts was settled first, I made the mistake of not questioning it then. The assumption that my best interests would be well represented since Turnbull was retained as my attorney at the fee of 27% was an incorrect one. I was willing to pay that in exchange for peace of mind, a debt management plan, and being able to move on from what was the most challenging period of my life. After 4 weeks of speaking with every level of customer service, I have dozens of emails saying they find this acceptable because they settled my lowest debts. For me, litigation is not acceptable nor is being lied to by attorneys being paid to represent my interests. If anyone is interested in more of the details which would appall anyone with a business value - please contact me. BEWARE what you're getting into - Turnbull has harmed me and caused unnecessary stress, additional debt, and something else. My 24-year-old son happens to have his law internship at the Geauga County, Ohio court where Bank of America filed the suit against his mother – me. How embarrassing for him during the internship of his senior year of law school and me to have to explain the situation. No – Turnbull couldn’t have known this would occur but it did because they never contacted my creditor in a timely manner on my behalf. Blazine Monaco
I love how Turnbull Law makes everything so easy and explains everything clearly. My experience had been nothing short of great!
They are always helpful!
The customer service staff is wonderful. I have always had excellent staff answer questions. They are very knowledgeable. Kudos to everyone!!
Been in the program about 18 months now and Turnbull has successfully negotiated settlement on 4 or 5 of my 7 enrolled accounts. Each one was negotiated down to about half the original debt.
Everyone has been so nice. They explain everything and are always there to answer questions!
It was a huge decision to do a debt relief program but I was drowning in medical bills and I was struggling. I'm on disability so my funds are limited. I had a plan to pat off my debt then I got COVID-19 and was hospitalized so more medical bills. After talking with Freedom Debt Relief and Turnbull Law Group I felt at ease. I have been totally pleased with their process and feel this is the perfect decision for my situation.
I had no idea they would charge so much for resolving the debt. I am almost paying the same as they was supposed to negotiate down and most of the time you keep my balance at a 0 I wasn't told there would be a 10 dollar charge for sending out checks would not recommend
The results that have been made are Great. I am still being contacted by the others involved in my case. Hopefully they will start communicating with you so we can get all of this resolved soon. Thank you so very much.
Tyler Burns
Dec 23,2020Easy to deal with and straight forward!