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Reviews 640
SC
Aug 17,2023Headsets arrived quickly.
David Ostman
Aug 16,2023Shipped fast and accurate. Only problem is that it is not loud enough. The regular earpiece is much louder.
NATHANIEL TIBBS
Aug 13,2023Timely delivery
George
Aug 10,2023Experience was great. Very helpful. They even called to make sure everything work out for us.
Not happy
Aug 08,2023I still have not received my radio battery..I ordered it over a month ago…didn’t hear anything for several weeks…was told it was delayed…wasn’t informed of this from the company…I had to ask..poor communication, poor service..
Ryan Ellis
Aug 01,2023Was sent batteries when I ordered radio mics. I sent the batteries back and still have not received my original purchase
Michael Busby
Aug 01,2023CHRISTIAN WENT OUT OF HIS WAY TO HELP IN EVERY WAY INCLUDING PROGRAMMING AND TURNAROUD ON MY COMPANY'S PURCHASE
Steve Shepet
Jul 31,2023The product is fine, but they would not provide an order confirmation email or any shipping/tracking information. Communication with this company is severely lacking.
Eagle Forest Products Jessie
Jul 26,2023Lexi was my radio person. She was very very helpful and helped us find the right headphones for our needs. i will be ordering more radios from her soon.
Wayne Denney
Jul 24,2023You sent the wrong product
Randy
Jul 23,2023Canceled the order. Their website said the charger was in stock so I placed the order. After a couple weeks went by they tell me it is delayed (stuck on a Chinese container ship) and started with the lame excuses. Pfft
John Rice
Jul 21,2023Easy to order, customer service is top notch! Had a little hiccup with my order and they were so fast to respond and send out a replacement for me!
Ralphy
Jul 18,2023Fast shipping - excellent value - amazing customer service (Lexi was wonderful) Extremely satisfied. Thank You Two Way Direct!!!
LEONARDO MARTINEZ
Jul 18,2023Servicio muy bueno calidad de producto muy bueno
Michael Schreiner
Jul 15,2023I placed an order back in March on the 19th and I still have received my package in July. I have received multiple emails asking if my how I like my product….well how can I like my product if it is still awaiting fulfillment??
Bruce Forshay
Jul 13,2023TwoWayDirect found exactly what I needed. This works great. TY
Ann Colling
Jul 13,2023Super friendly company to work with, very knowledgeable. Very prompt to answer questions and resolve issue. Christian goes above and beyond.
Darryl A Davis
Jul 10,2023What made my experience great? Simply the time in which I received the earpiece. There are times when time is of the essence. And this was one of those times. I appreciated the swiftness in which I’ve received the earpiece as if I had it all along. You made my week. Thanks!
J.McCollum
Jul 10,2023Shipping time was well over a month
3262 Grey Hawk Court, 92010, Carlsbad, US
http://www.TwoWayDirect.com
Tech dept.
Aug 17,2023Our experiences have been positive with Christian, our account manager and Gina, our service supervisor. Both individuals have handled any deliveries, questions on repairs and tracking numbers for returns with intelligent customer service. They even made good when a radio was returned unprogrammed. Gina was quick to remedy the situation.