Super fast delivery and product works great!
I really do enjoy conversing 2-way radios here. The reps there really know their stuff.
We have received the wrong item twice in a row. We would like to place an order again; however, the accuracy for the item is uknown.
After attempting to find solutions to a particular walkie talkie need and never finding success I finally found it via Nick at Two Way Direct....this was due in no small part to Nick's tenacity and his ability to understand the issue and pursue a successful outcome!
I spoke with Nick Hutton about our two way communications need. He was very helpful and informative. Once we had selected the recommended radios they were delivered quickly. The radios are excellent and work better than anticipated. Thank you Nick and Two-Way Direct.
Customer Service is outstanding. They reply very quickly and are helpful and informative. We will continue to use them in the future.
Liam was very helpful getting us two way radios for our lumber yard. Went above to get us samller antenas. Thank you Liam!
I inquired about some two way radios and Vini has been super helpful in guiding me and making the process smooth and simple. I appreciate his support and he will be my contact moving forward. Thanks Vini!
Easy to find and they work great you can hear clearly
I have several Icon radios for the short line rail road I work for. These radios came from Two Way. I bought lithium batteries to replace old nicade batteries. I got them quickly, and they worked great.
The product I ordered worked as it was supposed to and the price was reasonable.
Still haven't received my product or a refund. It's been about 4 months since my order.
Nick helped me get everything I needed for my company. He was very communicative and with me every step, and continues to reach out to ensure everything is satisfactory. Other companies couldn't be bothered to respond or had huge mark-ups. I will be using Two Way Direct for all my needs moving forward.
Great customer service Nick was awesome to deal with. Would do business with them again.
Great customer service! Fast and easy. We got our radios in about a week working great! Vini was great responded right away!
Great service.
Still haven’t received my order. Can’t get a response as to the status. It’s been months!! Don’t sell items and take money for them if they are back ordered.
Sent me the wrong item and still haven’t reconciled the issue after communication with the salesman.
Made on Line order for battery charger, then made on line order for Earpiece, filled out ACH transaction info, emailed sales same person each time, got reply back , then just wait and wait got reply sales girl out sick , still on wait, wait , and then a request to Rate their ability to sell and ship ! Two Months ongoing just gave up .
Jim Baksa
Apr 14,2023James and Ari at TWD helped us with a really large order. After a few conversations, we were able to save a significant amount of money on the "right" radios for us. Helped us to a paying for features that we would not be using. Customer support was great.